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According to the IRS, taxpayers calling the IRS in 2 0 1 7 waited 1 3 minutes on average for an IRS telephone assister to
According to the IRS, taxpayers calling the IRS in waited minutes on average for an IRS telephone assister to answer. Do callers who use the IRS help line early in the day have a shorter wait? Suppose a sample of callers who placed their calls to the IRS in the first minutes that the line is open during the day have a mean waiting time of minutes before an IRS telephone assister answers.
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