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According to the IRS, taxpayers calling the IRS in 2 0 1 7 waited 1 3 minutes on average for an IRS telephone assister to

According to the IRS, taxpayers calling the IRS in 2017 waited 13 minutes on average for an IRS telephone assister to answer. Do callers who use the IRS help line early in the day have a shorter wait? Suppose a sample of 50 callers who placed their calls to the IRS in the first 30 minutes that the line is open during the day have a mean waiting time of 11 minutes before an IRS telephone assister answers.

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