Case Study: Requirements Engineering

Scenario: Hotel Orderinq and Manaqement System

Problem Statement You are tasked with develaping a comprehensive Hotel Ordering and Management

System to streamline the process of room bookings, food orders, and overall hotel managerment.

Requirements:

Room Bookinq:

Guests should be able to brawse available rooms, view room details, and make reservations.

The system shauld allow for online payments for room boakings.

$2$ Ordering System:

Guests should be able to place orders far faod, beverages, and other hotel services through the

system.

The system should provide a menu with item details, prices, and availability.

User Management

The system should support user accounts far guests and hotel staff.

Guests should be able to register, log in$,$ and track their reservations and orders.

Hotel staff should have roles such as receptionists, managers, and kitchen staff, each with specific

privieqes.

Reservation Manaqement:

Hotel staff should be able to view and manage raom reservatians.

The system should send natifications to guests about reservation confimations and upcoming check$-$

ins.

Inventory Manaqement:

The system should keep track of food and beverage imentory$-$

Staff should be alerted when certain items are running low or when it's time to restack.

UML Diaqrams:

Use Case Diaqram:

Identify use cases such as "Make Reservation," "Place Order," "Manage Reservation," and "Inwentory

Management."

Define actors like "Guest," "Receptionist," "Kitchen Staff," and "Manaqer."

DFD Diaqrams:

Context Diaqram:

Identify external entities such as "Guest," "Staff," and "Inwentory Supplier."

Show the main process, which is the "Hotel Ordering and Mansqement System."

Level $1$ DFD $($Data Flow Diaqram$)$:

Decompose the main process into sub$-$processes like "Room Booking," "Order Placement,"

and "Inventory Control."

Show data flows between these processes and external entities.