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For each of the following accounts, evaluate the profitability of the customer's account relationship with the bank. Did profits meet expectations? The expense figure includes

For each of the following accounts, evaluate the profitability of the customer's account

relationship with the bank. Did profits meet expectations? The expense figure includes

the cost of debt but not the cost of equity. Figures are in millions of dollars.

Expenses Revenue Target Profit

Class Action Corp. $11.45 $12.98 $1.50

Zisk Drive $131.81 $130.27 $4.66

Gonzo Ltd. $88.35 $93.77 $6.58

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