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is a total system approach (not a separate area or program) and an integral part of high-level strategy; it works horizontally across functions and departments,
is a total system approach (not a separate area or program) and an integral part of high-level strategy; it works horizontally across functions and departments, involves all employees, top to bottom, and extends backward and forward to include the supply chain and the customer chain. Multiple Choice Greenfield Investment Total Quality Management Continuous improvement or Kaizen KANBAN cluster
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