John, the COO of Missouri Northern Tool Company, found that one of the stores Columbia was shut down with multiple components down for maintenance. John was furious and wanted the store manager fired, as he assumed that the store manager $w$ incompetent. Yet, what had happened was that multiple components failed abruptly simultaneously while the assistant manager was off that day. The store manager was alone to fix everything, working on getting the store up and running as soon as possi Which concept best explains John's perceptual process?

Fundamental attribution error

Attribution theory

Self$-$serving bias

Overconfidence

Question $26$

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