Learning Goals /Outcomes Upon completion of this module, you will be able to: 1. ldentify the actions to create a culture of creativity. 2. Explain the key aspects of managing innovation. 3. Recognize important human resource managerial factors when managing innovation, creativity, talent, career management and networking. 4. Develop a succession plan for emerging talent performers. 5. Evaluate the career management and networking. Innovation involves the development of new customer value (products, processes and services) through solutions that meet new needs or current needs in new ways. There is not a recipe for innovation but you can increase the odds of innovation if you manage accordingly and set/facilitate the adequate tools and processes to encourage innovation. Also by understanding the key aspects that lead to innovation. An innovator must have and pursue the following key attributes: Knowledge o Business, Operations, Specific issues in area of expertise, commercialization, patents, business start up. o Customer Value and Competitive Advantage. Skills o Risk Management o Ability to negotiate o Ability to identify and create opportunity - Personal Attributes: Self confident, ability to adapt. - Competitive Advantage: o Create Intellectual Property o Brand Building o Talent Development - Sustain Competitive Edge - Commit to a Big Problem Short vs Long term balance - What are we bad at? - Trouble changing before being forced to? - Create an inspiring job environment. Future Challenges ', - Figure 1: Managing Innovation Challenge Conventional Management Conventional Wisdom vs. Innovation Changes should start top-bottom or bottom-top? Subtheme 2: Managing for Creativity Please read the article (Managing for Creativity, R. Florida and J. Goodnight, Harvard Business Review, July - August 2005, pages 1-9). Managing for Creativity Wherever creativity goes, economic growth follows, that is why the modern manager should understand and adopt skills that will lead to creativity and also to lead creative teams. - Creativity: Invention or origination idea of something new that has value. o Important Asset? Creative capital - Help employees do their best work: o Mental stimulation, intellectual engagement, eliminate distraction and obstacles. - Make Managers responsible for creativity: o Hands-on work by managers, exchange ideas, ask questions, avoid penalizing honest mistakes. - Engage Customers as creative partners: o Voice of the customer, superior products. Figure 3: Managing for Creativity Subtheme 3: Growing Talent Please read the article (Growing Talent as if Your Business Depended on If, J. Cohn, R. Khurana and L. Reeves, Harvard Business Review, October 2005, pages 1-11). Growing Talent as if Your Business Depended on It Leadership development is not a job for the HR deparment, you as a Manager are responsible to grow the talent potential of your resources. Below please find some key items to keep in mind/focus while developing and growing your talented resources: Embrace Succession Planning: o Eliminate Succession Planning taboos. o Management Training o Integrated Leadership Development Programs - Involve Leadership Teams and Boards: o Show them the leadership pipeline o Emerging Talents and Leaders - Share Top Performers across sectors or Departments. o Special Assignments fl [el"e Value L e Relationship Figure 4: Growing Talent Subtheme 4: Career Management and Networking A. Career Management: . Planning and Management Choice of your own professional career. . Goals: Personal Fulfillment . Work/Life Balance . Goal Achievement - Financial Security 10 GOALS S VISION CREATI SPIRATION LEADERSHIP STRATEGY PLANNING IDEA CAREER ANALYZING SUCCESS MOTIVATION EAMWORK 9/ x 4 SOLUTION COMMUNICATION V Figure 5: Career Management (redstarresume.com) B. Networking: . Business networking: - Socio-economic activity, PR? - Recognize, create and act upon business opportunities. - Cost effective when compared to advertising. - More personal commitment than company money. - On-line vs Face-Face . Networking Strategies ss for su - Business card - Be yourself - Show confidence - Be positive and articulated - Know when to stop!Conclusion Page 8 of 16 /]Conclusion To conclude, the management of human resources involves many factors that should be well understood and evaluated to keep your resources with high performance, enganged and motivated. This module presented the evaluation of 3 journals to cover the areas of managing innovation, managing creativity and growing talent. The following learning activities will allow you to interpret the articles and understand the key aspects of human resource management