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Part 2. (Total marks 25) Assume that you are supplier's relations manager in dairy manufacturing company, recently you locked RFP rates for coming 2

 


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Part 2. (Total marks 25) Assume that you are supplier's relations manager in dairy manufacturing company, recently you locked RFP rates for coming 2 years with transportation service providers (around 20 service providers) and awarded them contracts. Due to sudden hike in gas prices transportation companies are not able to support business and asking to revise RFQ rates. Q1 (10 marks) what would you do here to secure your business (Assume they are asking for 15% increase in rates). Will you negotiate or not if yes then up to what percentage. Explain your answer with thoughts and rationale Q2 (10 marks) list at least 5 KPI's (key performance indicators) which you need to review with them on monthly basis, please list KPI's and target performance. Q3 (5 marks) If they fail to achieve KPI's performance what would you do

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