PROMPT: Compare two companies within the automobile industry: one that is

known for exceeding expectations $($delight$)$ and another that reflects simply

positive satisfaction. What influenced the customer perceptions of performance

$($expectations$,$ quality, responsiveness, price$)?$ Professor's coaching tips: This topic

is about customer satisfaction. The cars are just here to give us something to

which we can apply what we learned about customer satisfaction. Research car

brands and choose two that fit the assignment. You are looking for one that

exceeds customer expectations and one that simply meets expectations. This is

about customer perceptions and not experts or reviewers perceptions. The ideal

support for your determination is customer satisfaction data. Since you get to

choose the two brands, you should choose the ones with the best available

information. Respond to each part of the topic prompts.PROMPT: Compare two companies within the automobile industry: one that is

known for exceeding expectations $($delight$)$ and another that reflects simply

positive satisfaction. What influenced the customer perceptions of performance

$($expectations$,$ quality, responsiveness, price$)?$ Professor's coaching tips: This topic

is about customer satisfaction. The cars are just here to give us something to

which we can apply what we learned about customer satisfaction. Research car

brands and choose two that fit the assignment. You are looking for one that

exceeds customer expectations and one that simply meets expectations. This is

about customer perceptions and not experts or reviewers perceptions. The ideal

support for your determination is customer satisfaction data. Since you get to

choose the two brands, you should choose the ones with the best available

information. Respond to each part of the topic prompts.