South Africa is currently faced with a pandemic in the name of COVID 19, as a result the government has issued a directive that every citizen must put on a mask whenever in public places. This directive is now policy that every citizen must abide by.

Policies are important because they address pertinent issues, such as what constitutes acceptable behaviour by employees. However, these policies and procedures are rendered useless if employers neglect to adhere to them or fail to effectively communicate them to employees. Utilizing both policies and procedures during decision-making ensures that employers are consistent in their decisions.

You are a business manager, working in an MTN company which believes that Policies and procedures are an essential component of their organization. Discuss the kind of policies that the MTN Company has put in place to ensure the effective running of the organization and the benefits that will be yielded therein.