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This morning you met with a customer who has purchased ofce supplies from you for almost three years. You are quite surprised when she says.
This morning you met with a customer who has purchased ofce supplies from you for almost three years. You are quite surprised when she says. "I am prepared to place an order worth $1U SDI]: but you must match an offer I received from a competitor.\" She then explains that the competitor is offering new customers a sevenday, all expensespaid tn'p to lQuebec City it they place an order for more than 551:] HUD. What would you do? REQUIREMENTS: Prepare a script that demonstrates how you would respond to this situation. Paying attention to ways you can add value and build long-term relationships with ethical decision making. You should include : The dialogue of both the seller and buyer\" A response to the ethical dilemma {How would you respond to the request to match the competitors' actions} Demonstrate in your response ways you could add value without matching the competitors' actions. Please identify each speaker Long script is needed two to three pages For example Bob: {Seller}: Good Morning Jane! Jane {buyer} : Hello Bob, I am so glad I caught you this morning I really want to tail: to you. Bob: Dh what's up: I'm happy to help Jane: |Great thatis just what I wanted to hear. its about a deal that l have been offered by your competitor And so on... .'r'ou can use whatever names you want and can add details to the narrative so long as you don't move too far away from the original premise of the question and the dilemma
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