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Learning: Ch$03$: Achieving Competitive Advantage with Information

Systems

QUESTION $($i$)$

ANSWER

Business process management uses a variety of tools and methodologies to understand existing processes, design new processes, and optimize those processes. Companies practicing BPM need to go through a set of steps.

During which step of the BPM process do managers need to determine what business processes are the most important and how improving these processes will help business performance?

ANSWER

Identify processes for change

Implement the new process

Design the new process

Analyze existing processes

I DON'T KNOWYET