You are demonstrating how to build a rapport with a patient by educating another student. Inthis role play, you are to demonstrate basic communications skills, both verbal and non-verbal, as examples of how you would build a rapport with a patient you are meeting for thefirst time.

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Assessment 3: Role-Play scripts Role-play A: Building a rapport You are demonstrating how to build a rapport with a patient by educating another student. In this role play, you are to demonstrate basic communications skills, both verbal and non-verbal, as examples of how you would build a rapport with a patient you are meeting for the first time. Student 1: Play student learning. Student 2: Play the patient and respond to the student. Role-play B: Unprofessional and conduct, providing supportive education. You are a student in a subacute rehabilitation hospital. You hear your student colleague telling a patient that you have disconnected their call bell because you are constantly buzzing and I have other patients to look after. Student 1: Using effective communication skills, you discuss this situation with your student colleague in a supportive manner. Student 2: Receive the information from your student colleague and respond appropriately to the situation. Role-play C: Sensitive communication A patient is in a hospital with cancer requiring end of life care. The patient is fearful. Student 1: Acts as a fearful patient. States, \"The staff don\'t listen, and I don\'t think they understand what I\'m dealing with.\" Student 2: Using effective communication skills, how will you address the patient\'s concerns? Role-play D: Defusing a situation A family member of an elderly patient is angry about the care of their father. Student 1: Family member, you state, \"My father is being neglected and uncared for, and this is the second time I have found my father in a terrible condition. This time he has not had a shower and is in a wet bed with his cold breakfast sitting on his bedside table, and it now 11:30.\" After student 2 speaks to you about this matter, you respond. Student 2: How could you communicate with the family member to defuse the situation without deflecting to a more senior person immediately? Role-play E: Communicating appropriately and professional...

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