3. Research and prepare. Know your clients likes and dislikes. What does the company/person stand for? Know

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3. Research and prepare. Know your client’s likes and dislikes. What does the company/person stand for? Know and understand their needs inside and out. Realize corporate and personal situations can change on a daily basis and quite often do. What was once necessary can often be outdated within seconds—especially in a fast paced business environment. Always be prepared for change, accept it, and move forward.

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Oral Communication Skills Choices And Consequences

ISBN: 9781577667452

3rd Edition

Authors: Kathryn Sue Young, Howard Paul Travis

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