3. What advice would you give Algoma Howard and her team for improving the employee-involvement climate, containing costs, and meeting production goals at the Colorado facility? When Martin Bouchard took over as president and CEO of Calgary Oil Shale Technologies, Inc. (COST), one of his top goals was to introduce teams as a way of solving the morale and productivity problems at the company’s Alberta field operations site. COST is a subsidiary of an international oilfield services company. The subsidiary specializes in supplying technology and data management to optimize the recovery of oil from oil shale formations in Alberta, Colorado, and Utah. Oil shale is sedimentary rock containing a high proportion of organic matter that can be converted into crude oil or natural gas. With the price of crude oil skyrocketing and world supplies limited, energy companies in Canada and the United States were making a big push to recover hydrocarbons trapped in oil shale and slow-forming oil formations. Through its proprietary logging technology, COST could distinguish oil-bearing rock layers and help energy companies gain higher productivity from oil shale production.