1. Why had Ken Osborne’s department been so successful even though he has provided little leadership over the past two years?

2. How would you describe Osborne’s current leadership style? Based on the path–goal theory, which style do you think he might most effectively use to turn things around with Larry Gibson?

3. If you were in Osborne’s position, describe how you would evaluate the situation and handle the problem.

As an additional resource, Case Assessment Activities are provided in downloadable Word files on the text companion website and as graded assignments in MindTap. These activities include short cases and scenario-based multiple choice questions that assess students’ comprehension of chapter concepts. The following open-ended questions accompany these graded assignments and can be used as discussion starters or for additional subjective assessment.