What do you consider your strongest task-oriented behavior (as defined by this chapter)? Why? Provide an example.AppendixLO1

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Exhibit 12.5 Summary of Chapter 12 Task-oriented behavior Monitoring and assessing Gathering and critically evaluating data related to subordinate performance. service or project qualities. and overall unit or organizational performance Operations planning Coordinating all tactical issues into a detaried blueprint Clarifying roles and objectives Working with subordinates to guide and direct behavior by communicating about plans, policies, and specific expectations Informing Providing business-related information to subordinates superiors, peers, or people outside the organization Subelements of behavior Defining what is important to monitor and observe Consistent and disciplined reviewing of the information sources Integrating qualitative sources Deciding on a planning model Determining what logistical elements are necessary to include Coordinating the plan with others Implementing the plan Defining job responsibilities Setting performance goals Providing instruction Facilitating coordination of work Shaping the mood about work and strategies that will function best Serving a public relations or image function Major recommendations 1. Define and measure key indicators of progress and performance 2. Compare progress with plans 3. Maintain a variety of sources of information 4. Ask clarifying questions 5. Encourage open and honest reporting 6. Conduct review meetings. 1. Identify the type of action planning necessary. 2. Determine the logistics that need to be planned. 3. Consult and coordinate to ensure planning accuracy and buy-in 4. Implement plans and follow- through 1. Mutually define job responsibilities 2. Establish priorities among job responsibilities and establish a scope of authority. 3. Mutually set goals for each priority area. 4. Pay attention to the basics of goal-setting theory 5. When providing instruction, be sure to pay attention to the basics of information and learning theory 1. Determine what information others need and want 2. Determine the best way to relay) information. 3. Manage information flow strategically 4. Inform people about accomplishments and promote successes