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human resource management
Questions and Answers of
Human Resource Management
Affirmative action has become a political, economic, and emotional issue. What are some of the reasonable arguments in favor of and opposed to affirmative action.
When employees are discriminated against because of their age, gender or a disability, what negative effects does this discrimination have on the organization and other employees?
Examine the equal opportunity laws of another country, such as France, Japan, or Libya. Are laws in other countries as much a concern for HRM specialists as they are in the United States?
What can managers do to minimize their chance of litigation and being found negligent with regard to sexual harassment?
Why is the decision in Griggs v. Duke Power Company considered a landmark?
In a workplace with a diverse workforce, how could an English-only rule create lower morale, poorer communication, and lower productivity?
What is meant by the term bona fide occupational qualification (BFOQ)?
Should broader interpretation of what constitutes a disability under the ADA Amendments Act of 2008 be considered significant for the HRM area of an organization?
1. How challenging do you think this assignment would be? To what degree will Nick’s start-up experience in the U.S. help him be effective starting McDonald’s restaurants in China?2. How can
1. What is your opinion of off shoring or moving jobs to international locations like India? Explain.2. If you were to take a job for an Indian company like Infosys or Wipro, what types of
Think back to the major HRM challenges facing multinational corporations. Which challenges are the most difficult to address?
What are the Sullivan Principles? How have they helped organizations understand the ethical issues they face when conducting business in foreign cultures?
Assume that you’ve started to expand your company’s operations into India and China. This is the first time that your company is “going international.” Should the HR department recommend the
In addition to having good technical skills, what other skills should an expatriate have in order to be successful in an international assignment?
What types of information should be included in cross-cultural training for expatriates? Should spouses and family members be included in the training?
What is culture shock? When does it occur? What can be done to reduce its negative effects?
Discuss the advantages and disadvantages of using PCNs and HCNs for filling key managerial and technical positions in an international organization.
Why are so many multinational companies using short-term international assignments (less that 1 year in length)? Which would you prefer, a long- and short-term international assignments?
In your opinion, to what extent do laws like the Foreign Corrupt Practices Act deter or eliminate corruption and bribery in international business? What can the HR department do to prevent employees
What is human resource planning? How does it relate to other human resource management activities?
In your opinion, will HR planning become more or less important as we near the time in which the baby boom generation will begin to retire? Explain.
How can an HRIS help organizations respond to today's pressures to reduce costs and be more efficient?
Describe the pros and cons associated with outsourcing most of your organization’s HR functions to an independent vendor for a contract period of 10 years.
What factors would affect your choice of an HR planning system? What factors would influence your choice of forecasting methods?
Assume that your organization wants to retain senior employees who might otherwise want to retire. What incentives and other retention techniques should you use to keep these valued employees?
Why are skills inventories important to an organization? Explain.
Assume that someone hacked into the HR records of your company. It appears that employee names, social security numbers, and home addresses were downloaded by the hacker. If you were the Director of
What kinds of action decisions are available to an organization when there is a surplus of labor? A labor shortage?
What is succession planning? How have HRISs helped companies to integrate career planning with effective succession planning?
1. How has the emergence of the Internet changed the way that organizations plan and manage their human resource needs?2. What kinds of future human resource activities might we see developed over
Explain the difference between competency modeling and job analysis? Why do some companies prefer to use competency modeling?
Job analysis is often serves as a “cornerstone” of HRM. Describe how job analysis helps with the recruiting and selection, and training and career development functions.
What core information should be included in most job descriptions and job specifications?
What is the difference between an essential and a nonessential skill? How are these related to the Americans with Disabilities Act?
Describe the mechanistic and motivational models of job design. What is the emphasis of each?
What are the six major components of the O*NET Model? How many occupations are included in the O*NET database?
1. Critically evaluate the job analysis that Marina conducted for the position of assistant store manager. Has she used appropriate methods? What are the strengths and weaknesses of her efforts?2.
What guidelines should be followed to make sure that recruitment advertising does not violate equal employment laws?
Why is it important to have accurate and well-written job descriptions and job specifications when recruiting job applicants?
Considering that there are millions of resumes posted on the Web, what steps should recruiters follow to screen out unqualified candidates in a fair and nondiscriminatory manner? Explain your answer.
Can you think of any instances in which you would consider working part-time as a temporary worker? Why do some individuals prefer this form of employment?
Discuss how such websites as Monster.com, SimplyHired.com, and Careerbuilder.com have changed how companies recruit potential job applicants and how individual applicants look for jobs.
What are the advantages and disadvantages of recruiters providing a realistic job preview to job applicants? What are some instances when realistic job previews should not be used?
What are the characteristics of an effective and an ineffective college recruiter?
1. Given the competition for job candidates on the Web, what elements would you recommend for an e-campaign that would make a job posting stand out?2. Would you recommend Web-based recruiting to an
1. Why is there a need for companies to offer work-family balance programs, such as flextime, telecommuting and job sharing?2. Some organizations do not believe in offering work-life balance
To what degree does high unemployment and an economic recession in the United States affect companies’ selection decisions? Explain.
Assume that a job applicant has a disability, and in this case, it is not clear whether the individual will be able to perform the essential functions of the job. According to the Americans with
Why should a selection method be both valid and reliable? What could happen legally if a company uses a selection method that lacks these characteristics?
Why are structured interviews considered to be superior to unstructured interviews? Explain.
What are some errors that an interviewer may commit? Describe them and any potential legal implications of committing these errors.
Describe the two types of paper-and-pencil honesty tests. Should your organization make job applicants complete one? Why or why not?
What advice would you give to an applicant who is about to go through a two-day assessment center? How can she prepare?
What is the current status of drug testing in American organizations? Do you think drug testing is justifiable? Why?
What is the Employee Polygraph Protection Act? What alternatives to polygraphs are organizations using? Are these alternatives effective?
1. Why would some employers resist using the SkillSurvey, Inc. type tool?2. What implications does “on demand” reference checking have for job seekers?3. Are the metrics displayed in the
1. Why are so many companies shifting to online resume screening programs to sift through applicants’ resumes?2. Can you think of any disadvantages associated with the use of online resume
What is “360-degree feedback”? What advantages might it have over more traditional performance appraisal systems that use only downward feedback? What are some of the problems that could occur in
How can training for those who conduct performance evaluations improve the overall effectiveness of the performance management system?
Review three the evaluation approaches discussed in this chapter by applying W. Edwards Deming’s criticisms. How does each approach fare?
How often should formal performance evaluations take place? Informal ones? How often do they take place?
Explain why performance management is important in accomplishing organizational goals.
What are the characteristics of an effective performance evaluation interview? How should new and experienced employees be treated differently during the interview?
What should an organization do in order to help make sure that its performance evaluation system is legal? What is the role of job analysis in this process?
What is MBO? What advantages does it have over traditional performance evaluation methods? What are its weaknesses?
1. Do you consider the description of the Firestone store manager’s responsibilities important information that the raters of managers need to be knowledgeable about?2. Does the portion of the
1. In your opinion, and from an HRM perspective, what are the objectives of employee performance evaluation?2. On the basis of these objectives, evaluate the perspectives about performance appraisal
What is the difference between direct and indirect financial compensation?
Define the term broadbanding. How does it relate to traditional job evaluation outcomes like pay ranges and classes?
Pay for each individual in the United States is set relative to three groups. Name them and explain why each is important.
What is pay satisfaction? Why is it so difficult to measure it and relate it to a compensation system?
Linking pay and productivity has been around since the days of the Babylonians. How much do we really know about the relationship?
What is the difference between equal pay and comparable worth? Why are these concepts so important?
In locating a new office that would employ about 300 employees, how would compensation play a role in making the decision for where the new office should be located?
How would you go about deciding if a pay survey you wanted to buy had the necessary characteristics to be useful to your organization?
Define the pay-structure decision. What is the job evaluation and how does it help managers build a pay structure?
1. In your view, is comparable worth a legitimate strategy for determining job compensation?2. Are the director of Twin Oak’s HR department, what recommendations would you make to James Bledsoe?3.
What are some of the advantages and disadvantages of a merit-based compensation system?
Is pay compression a potential problem in terms of employee morale? Why?
Why are more firms not using the Lincoln Electric compensation-type plan?
Should stock option plans be used as part of executive compensation packages? Why or why not?
1. Why is it important to include operating employees (non-managers) in the development and use of an incentive program?2. What is the individual performance modifier that the Tower Perrin survey
Outline some proactive steps managers should take in managing a benefits program. Why is each step important?
What is meant by the term mandated benefit? Describe government-mandated benefits. What are the advantages and disadvantages of each?
What three general types of benefits do most medium-sized and large firms provide voluntarily? Describe each briefly.
What is meant when it is said that many employees view employee benefits and services as entitlements? How can employers make employees realize that benefits and services must be earned?
Discuss the recent amendments to the Family and Medical Leave Act. How will these changes help disabled and wounded veterans?
What factors make health insurance such an expensive benefit to provide?
What services do you think are most important to today’s increasingly diverse workforce? Why?
What are the cornerstones of retirement income? How stable is each one?
Why is training an important requirement for organizations to undertake?
Which principles of learning theory should be considered when designing an effective training program? Explain.
Why is the evaluation and assessment of training and development programs so difficult?
Will e-learning or online training replace classroom training? Why?
How could a person’s expectation about training influence what he or she learns in a formal training program?
What barriers exist that hamper the transfer of learning from the training classroom to back-on-the-job?
Why is a needs assessment a requirement for determining what training should be provided? Unfortunately, too many organizations bypass the needs assessment. Why?
Describe why a performance analysis may indicate that training is now needed to solve a particular problem.
1. What are the strengths and shortcomings of a decentralized approach to training managers and hourly employees? Discuss.2. Develop a plan for determining the training needs of the hourly paid staff
Mentors can play a very important role in a person’s career. Please describe how a person could go about finding a mentor.
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