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business
human resource management

Questions and Answers of Human Resource Management

Only a small percentage of part-time and temporary employees in the United States receive health insurance and retirement benefits compared to employees with full-time jobs. How serious a problem is
Some benefits experts claim that unemployment insurance and workers' compensation benefits create a disincentive to work. Why do you think they say this? Do you agree or disagree with this position?
One of the key factors contributing to higher health care costs is the age composition of the American workforce. For example, the average age of U.S. employees covered by employer-provided health
Referring to the approach used by United Technologies to lower health insurance costs presented in the case, what would be the maximum amount of out-of-pocket health costs that an employee could be
Why are employers implementing policies that require employees to adopt healthier lifestyles? Do you think it is ethical when an employer decides to penalize employees who eat their favorite junk
The enforcement of the wellness policies described in this case often falls into the domain of the HR staff, and they may be viewed by employees as the "wellness police." How might this enforcer role
What do you think about Google's policy to increase parents' financial contribution for child-care benefits? Why is Google asking parents to pay more for the child care benefits? What does this tell
There is a long waiting list for Google's on-site child-care benefit. Google's solution is to let the market ration the spaces to enroll children in child care by raising the price.Is this a good
The opt out feature of the 401(k) plan is designed to increase the enrollment of employees in the plan because, without this feature, an average of 25 percent of employees are not likely to enroll in
By offering its employees one of the best 401(k) plans available, how does IBM benefit from this investment in its employees? How might employee behavior and performance be affected by the IBM 401(k)
List three ways the HR department can contribute to positive employee relations in a company.
Employee privacy has been called "today's most important workplace issue." What kinds of dilemmas have the new technologies created regarding employee privacy? What other kinds of problems have the
Do you think it is a good idea for a company and its managers to keep in touch with employees who have quit and taken jobs elsewhere? What are the advantages and disadvantages with staying in touch
Shelly Wexler tells her supervisor, Rob Levine, that having to care for her aging mother is forcing her to leave work early and is making her feel increasingly "stressed out." Rob refers her to the
Do you think most employees have reservations about using an appeals procedure such as an open-door policy? What can managers do to convince employees that the available procedures are fair and
Some communication experts claim that men and women have different styles of communication that create barriers to decoding messages from a sender of the opposite sex. What do you think are the
Millions of people use social networking Web sites, such as Facebook and MySpace, to share personal information, including photos and videos with their friends. Should companies’ use social
A minority of employees are actually demotivated by being given public recognition in front of their coworkers. Why might some employees feel uncomfortable being recognized in a public ceremony? Do
Decagon treats its employees as if they were members of a large family. Which HR policies described in the case might make employees really feel like they are being cared for and supported as if they
When managers at Zappos get older, they are likely to prefer to spend more time with their families and less time after hours partying with their subordinates. What HR policies can enable Zappos to
Why do you think people are more accepting of the application of nepotism in the workplace in a privately owned business than in one that is publicly owned by many shareholders? Why is there little
Under what conditions could it be considered acceptable to hire a relative of an employee or executive in a public organization, such as in federal government, or a publicly owned business, such as
Why have managers needed to place greater emphasis on employee rights in recent years?
Do employers have rights? If so, what are these rights?
Many U.S. companies outsource activities, such as manufacturing, to factories in Asia and Latin America. For example, Nike manufactures shoes in Indonesia and Hewlett-Packard uses electrical parts
National Medical Enterprises, Inc., a $4 billion operator of hospitals and psychiatric treatment centers, faced criminal probes for practices such as widespread overbilling and fraudulent diagnoses
Compare and contrast the progressive and positive discipline procedures.
When a whistle-blower steps forward and discloses corruption or misconduct performed by a manager, how does a company benefit? What can HR staff working with management do to reduce the fear and risk
The administration of discipline usually occurs between a manager and a subordinate employee. How can HR staff contribute to the fairness of the administration of discipline? How can HR staff
Can you think of a job-related reason why a company would decide to restrict dating between employees and enforce a no-dating policy? Do you think employers have a right to restrict any or all of the
What are the advantages and disadvantages of having an employer draw attention to situations where employees use some of their work time to do non-job-related activities? Does labeling this employee
In this case, an employer's right to protect its property is at odds with employees' right to privacy concerning the use of personal employment information and the right to be treated ethically with
Why might an employee decide to blow the whistle on another person or practice in a company? What does an employee have to gain from blowing the whistle? What are the potential risks an employee
How could an employer use the "employment at will" doctrine to defend against an allegation of retaliation from an employee who has been discharged after blowing the whistle on the company?
What makes it so difficult to find an acceptable solution for this issue, assuming that the status quo concerning illegal immigration needs to be changed?
Why have labor and management tended to treat each other as adversaries in the U.S. labor relations system?
Suppose a goal of management is to reduce the number of grievances filed by union employees each year. What are some ways that the HRM staff can contribute to this goal?
How can management's collective bargaining tactics be influenced by the company's labor relations strategy? Provide examples.
What are some advantages and disadvantages of a strike from management's perspective? From the union's perspective?
What, in your opinion, is the most significant impact of a union on the management of human resources? Explain.
It is often said that "good pay and good management" are the keys to successful union avoidance. Spell out the kind of policies and practices companies should develop if they want to keep their
Assume that a union has organized the faculty at the university or the college where you are a student. What impact would you expect the union to have on the faculty? Which faculty would you expect
Some experts in the field of labor relations believe that when a union can pose a credible threat of a strike to management in the collective bargaining process, both parties-union and management-are
How does the Freelancers Union differ from the unions described in this chapter?
The television networks, which were not one of the parties at the bargaining table, sustained substantial losses due to the lack of original programming. What can the television networks do to
What is the difference between a team and a union?
Why did the local union object to the way Amalgamated's management used problem-solving teams?
Why did the UAW agree to a 50 percent pay cut for its unionized workers who were being recalled to work in the Orion Township assembly plant? Do you think the local workers who will have their pay
What is the difference between the objectives of workers' compensation and the objectives of OSHA?
What kinds of policies do you think would work best to prevent workplace violence?
If a job is potentially hazardous to the fetus of a pregnant employee, should it be legal for the company to restrict the job to men?
How could genetic testing be used to discriminate?
How can managers use the organization's reward system to encourage workplace safety?
Do you think that wellness programs are worth their cost to a company? Explain.
It was argued in this chapter that an empowerment approach to improving safety could yield positive results. The operation of consultative safety teams including cleaning workers was used as an
One of your colleagues argues that domestic violence isn't a concern of the business. Do you agree or disagree? Explain.
Is workplace bullying different from discrimination? Explain.
Is workplace bullying different from sexual harassment? Explain.
Do you think legislation would be an effective tool for managing workplace bullying? Why or why not?
How could you develop a workplace culture that doesn't tolerate bullying?
How could you estimate the cost of workplace bullying?
Do you think small businesses should be subject to federal safety and health regulations? Why?
Small businesses typically have limited resources. Do you think complying with safety and health regulations is cost-effective for a small business? Explain.
As noted in the chapter-opening vignette, Toyota ran into trouble for two reasons. One was that the company centralized most decision making in corporate headquarters.The second was that the CEO
How might an international firm trying to adapt HRM practices to the local culture produce worse results than it would produce by "exporting" HRM practices from the home office?
U.S. MNCs experience a much higher rate of early returns with their expatriate employees than European and Japanese MNCs do. What explains this difference? What HRM policies and procedures would you
Reread the Manager's Notebook, "Toxic Factories Take Toll on China's Labor Force." Do you think it is fair for a company to take advantage of lax environmental standards in other countries? Should a
Some people believe that U.S. MNCs should serve as vehicles for cultural change in developing countries by introducing modern U.S. HRM practices and instilling values (such as punctuality and
Reread the Manager's Notebook, "Learning How to Cope with Political Risks." How do you think firms can better utilize HR practices to avoid the pitfalls illustrated in the Manager's Notebook? Explain.
From a human resource perspective, what are the benefits and the pitfalls of a U.S. university pursuing a global strategy as discussed in this case? Explain.
Assume that you have two potential candidates for an entry level expatriate position, one who graduated from a branch campus of a U.S. university overseas and one who graduated from the main campus
Based on what you have learned in this chapter, what do you think are the underlying problems in the Polish subsidiary of Pressman Company?
If you were hired as a consultant by Pressman Company, what steps would you recommend that Stevens take?
Shortly after Titan pleaded guilty to the bribery charges, it hired Daniel W. Danjczek under a new position title of "vice president for compliance and ethics." Danjczek's job is to "instill ethical
Given East Computer Company's present personnel policies, what problems is the company likely to face in each facility if it transports its domestic policies abroad?
How would you change or adapt each of the company's current personnel policies to better fit the cultural environment of each international facility?
What set of management recommendations would you provide for keeping, changing, or adapting East Computer Company's HR policies for the United States, Australia, Mexico, England, and Norway? In your
Turnover—the rate at which employees leave their jobs—is notoriously high in the fast-food industry. According to the National Restaurant Association, more than half of all managers in
How accurately can managers plan for future human resources needs?
How might an organization’s recruiting and selection practices be affected by the general level of employment?
Are employee benefits really necessary? Why?
As a manager, what actions would you take if an operations employee with six years of experience on the job refused ongoing training and ignored performance feedback?
Why are there so many laws relating to HRM practices? Which are the most important laws, in your opinion?
Outstanding customer service helps Zappos stand out in the 24/7 world of online retailing. The company always has at least 2 million pairs of shoes in stock, ready to be boxed and shipped at a
List the three main HRM activities and their objectives.
In general, on what basis is responsibility for HRM divided between line and staff managers?
How do human resources managers go about matching a firm’s supply of workers with its demand for workers?
What are the major challenges and benefits associated with a culturally diverse workforce?
How are a job analysis, job description, and job specification related?
What are the advantages and disadvantages of external recruiting? Of internal recruiting?
In your opinion, what are the two best techniques for gathering information about job candidates?
Why is orientation an important HRM activity?
Explain how the three wage-related decisions result in a compensation system.
How is a job analysis used in the process of job evaluation?
Suppose that you have just opened a new Ford sales showroom and repair shop. Which of your employees would be paid wages, which would receive salaries, and which would receive commissions?
What is the difference between the objective of employee training and the objective of management development?
Why is it so important to provide feedback after a performance appraisal?
From seals and sea turtles to porpoises and penguins, the nonprofit New England Aquarium houses an incredibly diverse array of the world’s sea life. The aquarium’s official mission statement is
Imagine having a job where you could get generous pay, free lunch and dinner, free snacks, a pet center, free gym membership, a game room, an on-site massage therapist and doctor, hair styling,
How might managers make use of Maslow’s hierarchy of needs in motivating employees? What problems would they encounter?

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