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business
business communication process

Questions and Answers of Business Communication Process

Name two approaches that can be used for increasing the efficiency of transmission services.
What types of communications can be carried by satellite transmission?
Why has optical fiber transmission become popular in the past few years?
Why are the burdens on the manager greater today than in previous years when it comes to using new technology efficiently?
How has the technology of the compact disc used in the music industry been used in image communications?
Briefly define convergence and unified communications.
Name four types of information that are found on networks.
What three kinds of basic organizational difficulties can communications technology help companies overcome?
What if you had the same homework assignment that Bobbie Blanchard did? How do you think the family of the future will communicate and how will it look compared to the families we currently see?
What do you think is a good metaphor for talking about the demands of work and family? Why is it important to have a metaphor that captures the experience?
What theoretical insights have helped you understand family communication practices?
Explore the challenges associated with the roles and rules when adult children return home to live with their parents.
How might you research a specific family communication challenge, such as telling children about sexuality and sexually transmitted diseases?
What questions might you research to take a communication perspective on aging families?
Do you agree that closeness and distance form an ongoing dialectic in the family? Why or why not? Give some examples of communication behaviors that encode messages of both distance and intimacy in
Some people believe that our government should stay out of families. Do you agree? In all cases? In none? In some? Which areas warrant government involvement?
Several social movements are discussed in this chapter. Can you imagine a future social movement that could relate to family interaction? For example, how might gay and lesbian rights or
Do you believe that television will become more or less influential in the future? Explain your answer.
Identify two current television sitcoms that highlight two different types of family communication patterns. Explain by referring to specific episodes.
Discuss the different gender schemas that (may) occur over our life span.Include childhood, adolescence, adulthood, and late adulthood. Include examples at each stage and examine whether you believe
Suppose you were asked how roles in the office setting differ from roles in the home setting. What similarities could you point to? Differences?Provide examples. How do you see families using
Discuss the changes in gender roles in the family since the 1950s. How do these changes affect family communication?
Imagine that today you were asked to write something for a time capsule to be opened in the year 2070. Discuss the future of family rules and roles in the United States. Include examples in your
Should the courts decide whether children can live apart from their biological parents? Should we have laws relating to how families conduct their private lives (how many children to have, how a
What impact do you think feminism has had on interaction within the family?What impact have men’s movements had? Why do you think this?
In this chapter, we mentioned seven behaviors that researchers say communicate intimacy. Can you think of times when these would not help develop intimacy in a family? Can you think of other
Give an example of how interdependence, presence, commitment, and devotion might be expressed in a family.
Develop your own definition of intimacy. What sorts of family experiences can you provide to support your perspective?
Why is it difficult to define intimacy? Based on your family experiences, do you believe that you can identify the level of intimacy you have with each family member? If appropriate, does this level
The BCM is identified as an example of a social movement aimed at women’s health. What benefits exist when people talk about social movements pertaining to health? What risks exist? How do these
Suppose you have been asked to chair an advisory group in your community that looks at ways to talk about family life on television. How would you go about coordinating these discussions and what
How does using social media affect a family’s communication? Choose one specific type of social media and discuss its impact on your family. How does your answer correlate with the five conclusions
Do movements such as those represented by Promise Keepers do more to unite or to divide families? Explain your response and provide examples to justify your thoughts.
Because homeless families do not have as much autonomy as they would like and depend so much on shelters, do you believe that it is possible for homeless families to have their own idiosyncratic
What if you were asked to sit down with a family and identify the five most important rules for them to have in their family? Based on your reading of this chapter and your experiences, what advice
Do you believe that all family members should agree on the rules in a family? Is it appropriate for the parent or guardian to establish the rules, or should children have input? Discuss your thoughts
Discuss how a contextual perspective influences our perceptions of the family.
Discuss the cultural pressures on people to get married in the United States. How are these changing? And how do these changes impact family communication practices?
Do problems come from having so many family types in our country?What strengths are associated with having numerous family types?
Describe other types of families that were not discussed in this chapter.Be sure to define each family type and identify how you envision the communication to be in each family type.
Can you add any other social trends that you think are making a difference in family life and communication? Describe your answer.
What might you say to someone who claims that our families are pretty much the same across all cultures? How could you defend or refute this statement?
Agree or disagree with the proposition that the cultural background of family members impacts the communication that goes on within the family.Provide some examples to support your position.
Do you agree that a communication perspective is significantly different from a psychological or sociological approach? Suggest some questions that are rooted in a communication approach to families.
Do you agree that a theory can help us understand family communication behavior? Why or why not?
Which intellectual tradition (post-positivist, interpretive, or critical) seems most compatible with the way you think? Why?
What types of rules did you have in your family-of-origin? Were they developed by your parent(s) or guardian(s)? Did you follow them? If you have children or plan to have children, what types of
Consider the following claim: In order to be an effective family member, you should be able to take on multiple roles. Do you agree or disagree with this statement? What prompted your decision? What
What are some important questions about family communication that the four theories reviewed in the chapter don’t address?
Choose a theory of family communication and discuss a method for using it to research a question about family communication.
How has your family’s communication changed over time? Can you link its changes to developmental stages? Can you come up with developmental stages for families other than those illustrated in
Do you believe families create reality (as the social construction approach advocates), or do you think families have to live in reality? Explain.
Does the notion of tension embodied in the dialectical approach make sense to you? Explain. Can you think of any other tensions besides the three given in the chapter that affect family
Does the analogy comparing a family to a system seem appropriate to you?Give some examples illustrating interdependence, calibration, openness, and other characteristics of systems in your family.
Imagine that you have been asked to define family. How would you go about providing an explanation of what family is? Use examples as necessary.
List the five levels of cohesion described in the Circumplex Model. How do they differ from one another? How does this view of intimacy in the family differ from the dialectic approach?
Do you agree with Guy Hernandez that he and Kate could beat the odds and have a successful marriage? What would influence you to accept or reject research findings such as those Kate learned about in
What do you believe is the most difficult dialogue in your family? How have you managed it? Discuss your response by incorporating examples.
In addition to divorce, homelessness, and job loss, discuss additional unpredictable stressors that families may experience.
How can families develop resilience? Why do you think one family might be more resilient in the face of stressors than another?
Compare and contrast among the types and unique stressors that accompany each family type.
Review our different family types from Chapter
Discuss predictable and unpredictable stressors that a newly arrived immigrant to the United States might feel.
Differentiate among the young family, the growing family, and the older family and their relationship to developmental stress. Is one family more prone to stress? How severe is the stress for each
Critique Hill’s ABC-X model. Do you think it completely models what goes on in families undergoing stressors and experiencing stress? What elements could be added?
Do you agree that religion can pose challenging dialogues for a family? Give some examples of how that might be true, or why it would not be true.
Discuss how sex and sexuality were introduced in your family-of-origin.Do you believe that today’s families are open in discussing sex and sexuality?Describe your answer by including examples.
What questions would you generate for future research on family communication?What areas do you think are most important to study? Why?
Explain how acknowledging the negative side of family communication helps us to understand communication in families.
Discuss some of the cultural differences to approaching difficult conversations in the family. What are some suggestions for productive communication in different cultures?
Examine the intersection between religious identity and sexual behavior.How do they relate? What overlap exists between the two?
Discuss whether you consider cybersex between and among relationally committed people to be dishonest.
Were you surprised by the various perceptions of extramarital sex? Why or why not? What would you project in terms of future extramarital affairs?How will family communication be affected by this
How will families in the future deal with religion and sexuality or any other challenging topics?
What are some other topics that you believe pose challenges for family communication that we did not discuss in the chapter? What are some ways to help families to discuss these more productively?
Which frameworks in the external context do you think affect family stress the most? Provide specific examples.
Why is a happy family event thought to elicit stress? What specific family communication patterns can you identify to demonstrate this stressinducing event? Give examples.
Discuss whether or not you believe divorce is a developmental or an unpredictable stressor in a family. Is it possible to predict that about half of all marriages will dissolve? Or is divorce still
Think of a persistent family story in your own family. How has it accomplished the functions of family stories—establishing identity, developing connections through time, and teaching lessons. Can
We suggest that courtship, birth, and survival stories are typical genres.Can you think of other story types? What are they?
In this chapter we make the assumption that all, or at least the vast majority of, families tell stories. Do you agree with that? Do you know any families that do not engage in this communication
We discuss the concept of negotiated meaning for family stories. But, we also note that sometimes family members disagree and stories conflict or they cannot agree on a congruent meaning for a
Choose any favorite family story. How does it fit the characteristics we discussed in the chapter of subject, sequence, significance, performance, drama, fluidity, and negotiated meaning?
Think about the story of your birth or adoption or any other story that’s told in your family about you. What does it tell you about your own identity and that of your family? How did you first
How might you revise the Circumplex Model to incorporate different cultural preferences for intimacy? Create a new model to illustrate this.
Do you subscribe to the dialectic approach, attachment theory, social exchange theory, the Circumplex Model, or some other model? Why or why not? What elements of your chosen theory work best to
How does culture make a difference in family storytelling practices?Explain with examples.
Do you agree that telling stories on the margins will be helpful to families who experience events that don’t follow our cultural expectations (like having an unwanted pregnancy, for instance)? How
How does the dialectical tension between certainty and uncertainty relate to developmental stress? Be sure to include examples in your response.
Explain why culture needs to be considered when discussing conflict, power, and violence. Can you provide any examples of how different cultures conduct family conflict differently?
Defend, criticize, or modify the following statement: Conflict, power, and violence are necessarily interrelated. Discuss your view by using examples.
We have argued that verbal aggression is a negative behavior in families.Yet many family members feel that yelling and swearing are acceptable ways to communicate in their families. What do you
Based on your own family experiences—either currently or in the past—do you believe that your family members respond to conflict effectively? Ineffectively?What specific examples can you give to
Explain how children can acquire power in their families. What specific examples can you draw on to justify your thinking? Do you believe that children can ever have too much power in their families?
It should be clear that conflict can be negative in many families. Comment on how conflict can be beneficial to family life. Discuss specific instances to support your views.
Can you give an example from your own family for any of the other meaning-making practices we describe in the chapter (themes, rituals, etc.)?
Refute or defend the following statement: Maintaining distance in a family relationship can sometimes result in a more satisfying relationship. Provide examples to support your thoughts.
If you were working on a project such as Jon Sassi’s what kind of study would you construct to study it? What theoretical frameworks would you use? Explain your choices.
Give several concrete examples of the ways a recognition of diversity would enhance our understanding of family communication behaviors.
18. Anticipate a customer’s needs.Imagine that you manage the Twitter account for Nike. At least twice a day, you search for mentions of the company and questions about products and services.

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