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business communication process

Questions and Answers of Business Communication Process

What are some of the ways that a culture’s attitude toward education can become manifest in the classroom? In the workplace? Identify some of the outcomes of a culture’s overemphasis and
In the globalized marketplace, contemporary business leaders must manage a variety of cultural expectations and adapt them to the workplace.What cultural differences of values and behaviors are most
In almost any context, first-time meetings will involve initial conversational talk. The rules governing what are appropriate or inappropriate topics for these interactions vary across cultures. Work
What is meant by the phrase “communication is rule governed”? Compare some of the different“rules” that govern your communication in the following contexts:(a) A meeting with your professor
You have been asked to conduct a culture general training course for marketing department employees, a class of elementary school teachers, or a group of multicultural nurses. Draw up a list of
Using online searches, compile a list of hot–cold foods and the health benefit that is attributed to each. Can you identify any cultural relation to the listed foods?
Discuss the following statement: “Prejudice can never be eliminated because it is so deeply rooted in human nature.”
What relationship links stereotypes, prejudice, racism, and power?
In what ways have gender roles changed in the United States?
How do extended families differ from nuclear families?
Why is it difficult to develop a single definition of the word“family”?
What is unique about the deep structure institutions of family, state, and religion that makes them endure?
What are the advantages of the “culture-general” approach to the study of intercultural communication over the “culture-specific”method?
As you watch television for a week, keep a record of the various cultural “lessons” that you believe are being transmitted, either overtly or covertly, through the programs you are watching.
Which ten words do you believe best describe your culture?
What is meant by the phrase “Culture is shared”?
What is meant by the phrase “Communication has a consequence”?
What is meant by the phrase “Communication is a dynamic process”?
What is meant by the phrase “People engage in communication for a variety of purposes”?
Why do you believe that compromise is difficult to achieve in the intercultural setting?
The use of social media networks has expanded far beyond private citizens and now includes government officials, corporations, nongovernmental organizations, and government organizations. For
How do you believe we can get people throughout the world, and from a variety of cultures, to engage in humanitarian cooperation? Is such engagement possible?
What are some reasons that make intercultural cooperation more important than ever?
What are some of the merits of a relativistic approach to developing an intercultural ethic?Of a universalistic approach? What are some of the dangers?
Form a small group (three or four people) and select one of the recent natural disasters where aid responders from different countries came to offer assistance. Identify some of the cultural
Identify several examples of how cultural ethnocentrism could occur in the classroom. Meet with other classmates to compare examples and then devise some recommended actions that would eliminate the
Some scholars think the world is moving toward an “oligarchy” of major economic power languages.Do you think this would be a good or a bad occurrence? Why? What will happen to minority languages,
Some countries have an official language (or languages), but others do not. What are the advantages and disadvantages of a country having an official language? Should the United States have an
What images come to mind when you hear someone speaking English with an accent? Do different accents create different images? Try to decide why you form those images? Talk with others to see if they
What is meant by the phrase “Language influences our view of reality”?
To become aware of the multiple meanings found in most words, meet in a group with a number of people who have English as their second language. Ask them to give as many meanings as they can for the
An Internet search for “Where is the Speaker From?” should take you to the PBS website regional dialect quiz. Take the quiz. Explore the “Do You Speak American” site for additional
Meet with one or two speakers of English as a second language to identify the kinship terms they use in their native language (e.g., mother, brother, aunt). Do they have kinship terms that vary with
Talk with two or three people over sixty years of age and ask them for some examples of the slang they used in their younger days (e.g., “groovy man”). Try to compare it with slang that is
Find someone who is of a culture that uses the type of indirect communication we discussed in the chapter. Ask that person to note some of the difficulties he or she often experiences when speaking
Take four different English proper nouns (other than someone’s name) and use online translation dictionaries to translate each noun into five different European languages. Do some of the translated
How did you establish some of your identities?How do you enact those identities?
What are some of your different identities and how did you acquire them? What are some differences between your identities and those same identities in another culture?
How would you define identity? How would you explain your identities to another person?
Why is an awareness of identity important in your personal life? What are some of the situations in which this awareness would be beneficial?
In a group of at least three individuals, have each person go to YouTube and view at least two videos on one of the following topics—Christian, Jewish, or Muslim/Islamic identity. Afterward,
Construct a list of as many of your identities as you can. Using the list, draw a pie chart with each identity receiving space proportional to that identity’s importance to you. Compare your chart
Do you believe technology helps or hinders intercultural communication?
What techniques can you employ that will assist you when you are in a situation that is employing an interpreter?
Table 10.6 lists the characteristics of Chinese and U.S. negotiation styles. Select several of the characteristics and discuss how they might influence communication between the two negotiating
Make a list of the culturally related problems that you think might arise in a multicultural workforce, either domestically or internationally. Compare your list with several other classmates’
Find two or three online articles that discuss globalization of the economy/marketplace. Working with others, identify three positive and three negative cultural aspects related to globalization.
This chapter discussed three different contexts—business, education, and healthcare. Think of another context (e.g., environmental nongovernmental organizations (NGOs), social work organization,
Do you believe that in the United States a person who knows how to effectively employ nonverbal communication has an advantage over other people?How would the use of these same skills be received in
What is meant by “Nonverbal communication is rule governed”?
How late can you be for the following: (a) a class,(b) work, (c) a job interview, (d) a dinner party, or (e) a date with a friend? Ask this same question of members of two or three cultures other
How can studying the intercultural aspects of nonverbal behavior assist you in discovering your own ethnocentrism? Give personal examples.
Give your culture’s interpretation of the following nonverbal actions:• Two people are speaking loudly, waving their arms, and using many gestures.• A customer in a restaurant waves his hand
What is meant by the following: “Most nonverbal communication is learned on the subconscious level”?
What are some potential obstacles to accurately reading the nonverbal messages of other people?
Why is it useful to understand the nonverbal language of a culture?
Watch a foreign film and look for examples of proxemics, touch, and facial expressions. Compare these to those of the dominant culture of the United States.
Go to YouTube and type in “culture and body language.” View some of the videos for examples of how cultures differ in their use of body language.
Locate pictures from magazines, newspapers, and the Internet that you believe are showing the following emotions through facial expressions:(a) anger, (b) joy, (c) sadness, (d) fear, and(e)
Go to YouTube and view videos of services of three different religions: Catholic, Buddhist, and Jewish. Observe the nonverbal elements, noting particularly the differences in how members of each
What cultural values help explain why face is more important in Asian societies than in the United States?
Assuming no malfunction in any of the stations or nodes of a network, is it possible for a packet to be delivered to the wrong destination?
Explain the flaw in the following reasoning: Packet switching requires control and address bits to be added to each packet. This introduces considerable overhead in packet switching. In circuit
Define the following parameters for a switching network:N number of hops between two given end systems L message length in bits B data rate, in bits per second (bps), on all links P fixed
Guardian initially decided to tackle the two key elements of its project simultaneously, namely the consolidation of its servers and the relocation of the primary data center.The alternatives would
Discuss the pros and cons of outsourcing Guardian’s project.One of the largest mutual life insurance firms in the United States, Guardian has more than 5500 employees and over 2800 financial
1. Visit the DMS MFN Web site to fully understand the elements of the service level elements of Tables VI.l through VI.3 and discuss the adequacy and benefits of these service levels.In 2007, the DMS
2. Discuss how the MFN strategy might be adopted and adapted by a large corporation for its own internal network needs.In 2007, the DMS network went through another major overhaul and was renamed
What are the key high-speed networking services available for wide area networking?
Why is all of the error checking used by an X.25 system not required on modern communication facilities?
What are the relative advantages and disadvantages of ATM compared to frame relay?
In the public switched telephone network, your call is set up and switched based on the numbers that you dial. These numbers actually provide different frequency sounds or tones to the switching
How far away from your local switching center is your business or home?
Why is packet switching impractical for digital voice transmission?
A data source produces 7-bit IRA characters. Derive an expression of the maximum effective data rate (rate of IRA data bits) over a x-bps line for the following:a. Asynchronous transmission, with a
The authentication header (AH) in IPSec includes a message authentication code(MAC), which is calculated over all of the fields of the IPSec packet except IP header fields that either do not change
What is echo cancellation?
Why is it useful to have more than one possible path through a network for each pair of stations?
Concerning a switched communications network, answer the following as either true or false.a. All switching nodes are connected to every other node.b. Links between switching nodes utilize some sort
Answer the following as either true or false regarding circuit switching.a. A complete connection from end to end must be completed before data transmission can occur.b. There are three basic stages;
What is the principal application that has driven the design of circuit-switching networks?
Distinguish between static and alternate routing in a circuit-switching network.
What is the difference between inchannel and common channel signaling?
The control signals used in the public switched telephone network are part of what architecture?
What are some advantages of private networks?
What are the advantages of using virtual paths?
What are the characteristics of a virtual channel?
Define computer security.
What are the fundamental requirements addressed by computer security?
Repeat Problem 1.1 for a telephone switching system that routes calls through a switching network based on the telephone number requested by the caller.
There is a flaw in the virus program of Figure 18.3.What is it?
The point of this problem is to demonstrate the type of puzzles that must be solved in the design of malicious code and therefore, the type of mindset that one wishing to counter such attacks must
T-3 and OC-3 lines are alternatives to the T-1 line.What are the maximum data rates for these two media? Describe a scenario where each media (T-1, T-3, and OC-3)would constitute an optimal solution.
Statistical (or asynchronous) TDM is an alternative to synchronous TDM. Describe how STDM is different from (synchronous) TDM.What advantages and disadvantages does STDM exhibit? RIC
Assume that you are to design a TDM carrier, which we will call T-489, to support 30 voice channels using 6 bit samples and a structure similar to T-1. Determine the required bit rate.
The set of time slots or the frequency allocated to a single source is called what?
Why is multiplexing so cost-effective?
How is interference avoided by using frequency division multiplexing?
Define upstream and downstream with respect to subscriber lines.
Explain how synchronous time division multiplexing (TDM) works.

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