2-21. NONVERBAL COMMUNICATION: ANALYZING NONVERBAL SIGNALS [LO-5] Select a piece of mail, from any company, that you

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2-21. NONVERBAL COMMUNICATION: ANALYZING NONVERBAL SIGNALS [LO-5] Select a piece of mail, from any company, that you received at work or at home. Analyze its appearance. What nonverbal messages does this piece send?

Are these messages consistent with the content of the mailing?

If not, what could the sender have done to make the nonverbal communication consistent with the verbal communication?

Summarize your findings in a post on your class blog or in an email message to your instructor.

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Business Communication Essentials

ISBN: 0133508703

5th Canadian Edition

Authors: Courtland Bovee

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