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business
contemporary business

Questions and Answers of Contemporary business

Suggest two or three ways in which each of the following firms could practice effective quality control:a. pharmaceutical firmb. miniature golf coursec. Internet floristd. agricultural packing house
Nissan and Hyundai have built auto assembly plants in Mississippi and Alabama, respectively. What factors do you think Nissan and Hyundai considered when choosing their plant location?
Imagine that you have been hired as production manager for a snowboard manufacturer (or choose another type of manufacturer that interests you). What type of inventory control would you recommend for
Imagine that you have been hired as a management consultant for one of the following types of service organizations to decide on an appropriate layout for its facility.Select one and sketch or
What are the benefits of producing a quality product?Briefly describe the International Organization for Standardization (ISO).
Describe a flexible manufacturing system.
What would be the best facility layout for each of the following?a. card shopb. chain of economy motelsc. car washd. accountant’s officee. large auto dealer’s service facility
Describe the four major tasks of production and operations managers: planning the production process, selecting the most appropriate layout, implementing the production plan, and controlling the
Briefly describe the four different production systems.Give an example of a good or service that is produced by each.
How does flexible production compare with mass production?
How does mass production work? Describe a good or service that would lend itself well to mass production and one that would not lend itself well to mass production.
Why is production such an important business activity?In what ways does it create value for the company and its customers?
Distinguish between production and manufacturing. In what ways does each of the following perform a production function?a. delicatessenb. dentistc. local transit systemd. music store
What is utility? Define and briefly describe the four different types of utility.
Take a seat in the library or dorm lounge, in a mall, in a restaurant, or wherever there is a flow of people whom you can watch without being noticed. For at least 15 minutes, observe and jot down
The grapevine is one of the strongest communication links in any organization, from large corporation to college classroom to family. Do you rely on information that travels along the grapevine? Why
Do you consider yourself a good listener? First, identify which listening style you think you practice. Then describe the listening styles outlined in this chapter to a friend, family member, or
Identify a firm that makes extensive use of teams. Then interview someone from the firm to assess how their teams operate.
Consider your current job or one you have held in the past. Did your employer practice any kind of employee empowerment? If so, what? If not, why not? Or think of your family as a company. Did your
What is the central focus of a company’s external communication?
Outline the two channels for formal communication.Give an example of each.
What are the major elements in the communication process? Briefly define each element.
How does affective conflict hinder group effectiveness?
Identify and briefly describe the five stages of team development. At what stages might a team not be able to move forward?
How does each of the five team types function? In what instances might a company use each type?
Identify and briefly explain the approaches companies use to provide for worker ownership. What are the main differences between them?
Describe the ways employers can empower their employees.Give a specific example of each.
Suppose you are a human resource manager and you have determined that your company would benefit from hiring some older workers. Write a memo explaining your reasons for this conclusion.
Do you think the downward trend in union membership will continue? In what ways might this trend change the relationship between companies and employees over the next decade?
Not every unionized worker has the right to strike.All federal employees and many state and municipal employees—such as police officers and firefighters—cannot strike. Suppose you were a teacher
Would you accept a job you didn’t particularly like because the firm offered an attractive benefits package?Why or why not? Do you think your answer would change as you get older?
Choose one of the following organizations (or select one of your own) and write a memo outlining a plan for outsourcing some of the tasks currently performed by employees. Cite reasons for your
What are the chief tactics of unions and management in their contract negotiations? Are they usually effective?Why or why not?
How do companies use job design to motivate employees?
How is goal setting related to need satisfaction? What mistakes need to be avoided when setting goals?
Select three different theories of motivation, and explain how each can be used by managers to motivate employees.
Outline the major reasons for terminating employees.Why do companies downsize? What are some of the difficulties they may encounter in doing so?
On what five factors are compensation policies usually based? Name at least three employee benefits that are required by law and three more that are provided voluntarily by many firms.
What types of training programs are popular today? How does 360-degree feedback work?
What methods do companies use to recruit and select employees?
What are the core responsibilities of human resource management? What are the three main objectives of human resource managers?
Your school has its own organizational culture. Describe what you perceive to be its characteristics. Is the culture strong or weak? How does the culture affect you as a student?
Identify a classmate or college friend who you think is a good leader. Describe the traits that you think are most important in making this person an effective leader.
Conduct your own SWOT analysis for a company with which you are familiar. Visit the organization’s Web site to learn as much about the company as you can before stating your conclusions. Be as
Think of a company with which you are familiar—either one you work for or one with whom you conduct business as a customer. Consider ways in which the organization can meet the needs of its
Create a résumé for yourself, identifying your technical skills, human skills, and conceptual skills. Which set of skills do you think is your strongest? Why?
Why is a strong corporate culture important to a company’s success? Relate your answer to a specific firm.
Identify the traits that are most often associated with great leaders. Which trait would be most important in the leader of a large corporation? A small company? Why?
Identify each of the following as a programmed or nonprogrammed decision:a. reordering printer cartridgesb. selecting a cell phone providerc. buying your favorite toothpaste and shampoo at the
As a student, you have a mission in school. Write your own mission statement for your education and program, including your goals and the ways you plan to accomplish them.
Suppose you planned a large cookout for your friends, but when you woke up on the morning of the party, it was pouring rain. What type of plan would allow you to cope with this situation?
Which type of planning is most far-reaching? How does this type of planning affect other types of planning?
Why is a clear vision particularly important for companies that have numerous operations around the country or around the world? Cite an example.
Identify and describe the four basic functions of managers.
What are the three basic types of skills that managers must possess? Which type of skill is most important at each management level?
What is a management hierarchy? In what ways does it help organizations develop structure? In what ways could it be considered obsolete?
Assume your company’s management wants to start a company-sponsored blog. You’ve been given the task of developing the blog. Answer each of the questions in Table 7.2. Using a search engine, such
Choose one of the following types of companies, and describe how it could take advantage of the communication power of the Internet to market its products:a. travel agency that specializes in
Identify a local company that operates with little or no online presence. Outline a proposal that explains the benefits to the firm of either going online or significantly expanding its online
Some consumers are reluctant to purchase online products that are perishable or that consumers typically like to touch, feel, or smell before buying. Working in a small group, suggest ways an
Identify a local company that has a significant online presence. Arrange to interview the person in charge of the company’s Web site. Ask the following questions:a. How was the Web site
Communication is still the most popular Web function;team up with a partner and describe how a travel company could take advantage of online communication, including a blog, to market its travel
Discuss how the profile of online buyers and sellers is changing. What are some of the implications of these trends for B2C e-business?
Assume a company spends $250,000 to attract 50,000 visitors to its Web site. If the conversion rate is 5 percent, how much did the company spend to acquire each customer? What are some of the ways a
List the major questions that should be asked before venturing into e-business. What is the relationship between measures of effectiveness and the overall purpose of a Web site?
What are the challenges and benefits of e-business in the global business environment?
Discuss how companies can use blogs.
What is phishing? Explain vishing.
Describe some of the privacy concerns of online shoppers.
Define encryption and Secure Sockets Layer technology.
What is a bot, and how do consumers use it to find the lowest price for a product online?
What is an electronic exchange? Why have they proven to be less successful than many originally projected?
Explain how an electronic data interchange operates.What is rapid response?
Many entrepreneurs are motivated by working in an area they love. Think about something you enjoy that you believe could be turned into a business. What aspect of the activity would actually be
Review the eight characteristics of successful entrepreneurs.Which characteristics do you possess? Do you think you would be a good entrepreneur? Why? Write a paragraph or two listing your strengths.
Current demographic and economic trends support entrepreneurs who create new businesses. One of these trends is the willingness of Americans to spend more money on certain goods and services, such as
Think of an entrepreneur whom you admire or choose one of the following: Sergey Brin and Larry Page of Google, Jeff Bezos of Amazon.com, or Oprah Winfrey of Harpo Productions. Explain why you admire
Why do most entrepreneurs rely on personal savings, credit cards, and money from family and friends? Why is it difficult to obtain bank financing?
Describe the different types of financing that entrepreneurs may seek for their businesses. What are the risks and benefits involved with each?
Why is creating a business plan an important step for an entrepreneur?
What are the benefits and risks involved in buying an existing business or a franchise?
Identify the eight characteristics that are attributed to successful entrepreneurs. Which trait or traits do you believe are the most important for success? Why?Why is it important for an
What are the four major reasons for becoming an entrepreneur?Why do you think entrepreneurs are more likely than employees to achieve financial success? What factors affect the entrepreneur’s job
Identify the three categories of entrepreneurs. How are they different from each other?
How are classic entrepreneurs and social entrepreneurs similar, and how are they different?
What are the similarities and differences among entrepreneurs, small-business owners, and managers? What tools do entrepreneurs use to create a new business?
Do you think that consumers benefit from public ownership of such functions as municipal water systems and the postal service? Why or why not?
Livewire International (http://www.livewirekiosk.com), a York, Pennsylvania, firm that provides electronic kiosks for ski lift tickets, has made alliances with businesses such as ski resorts and
Propose an idea for a business incubator in an industry that interests you. Describe where the incubator would be located, how it would function, and what it is intended to accomplish.
Read the business page of your local newspaper and choose a small business that has been profiled or mentioned in the paper. What do you think makes this business successful?
Go to Entrepreneur.com and look for information on home-based business franchises. Choose three that interest you. Compare their company backgrounds, the costs and fees of becoming a franchisee, the
Distinguish among public ownership, governmentowned corporations, and customer-owned businesses(cooperatives).
How are mergers and acquisitions different? What are the three kinds of mergers? What is a joint venture?
What are the levels of management in a corporation?What is the difference between employee-owned and not-for-profit corporations?
What are the three categories of corporations? What are the steps for creating a new corporation? Why does location matter? What is a corporate charter?
What are a sole proprietorship, a partnership, and a corporation?How are they different? What are the advantages and disadvantages of each organizational form?
What are the top franchises and the latest trends in franchising? Describe a typical franchising agreement.What are the advantages and disadvantages of a franchising agreement?
To what extent are small businesses creating opportunities for women today? Why have Hispanics become the nation’s largest group of minority business owners?To what extent are other minority
What are the benefits of a good business plan? Identify the major components of a business plan.
What percentage of small businesses is likely to fail two, four, six, and ten years after starting? Why are small businesses more likely to fail? Explain how poor management, inadequate financing,

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