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business
operations management 6th
Questions and Answers of
Operations Management 6th
How is network seat allocation different from leg seat allocation?
How does passenger revenue management differ from air freight revenue management?
What was the Request and Reply system?
Why was the Official Airline Guide produced and what is its use today?
What were the factors that led to the government’s regulation of the computer reservations systems? What led to its deregulation?
Why did the travel agent become the predominant distribution channel for airlines and what two services did travel agents provide that were needed by passengers?
How have GDSs been transformed in recent years?
How has Internet distribution affected traditional travel agents?
Why did airlines offer Internet-only fares?
What is the NDC and how will its use improve airline sales?
What were the positions of the US and the remaining nations at the Chicago Convention on regulating international air commerce? What was the outcome and why did most other nations not agree with the
What aspects of the air transportation service between two countries are typically addressed in a bilateral agreement (such as Bermuda I)?
What does the US mean by “Open Skies”? Compare and contrast recent“Open Skies” agreements with earlier bilateral agreements.
In negotiations with the US to obtain a single air transportation agreement, the EU has proposed eliminating or significantly reducing the restrictions on citizenship and cabotage. What are these
Foreign airlines have traditionally been state-owned. Why have states felt that public ownership of national airlines was beneficial?
What are the typical characteristics of state-owned airlines that render them uncompetitive with privately (or public stock) owned airlines?
What are the means by which a state government can privatize a state-owned airline?
Provide an example of a domestic alliance and an international alliance.
What benefits do airlines attempt to obtain through an alliance? Why doesn’t an airline simply add the new destinations it wishes to serve instead of entering an alliance?
Why do alliances seek antitrust immunity? Under what conditions will the US grant such immunity?
Many international alliances have come and gone with members frequently changing partners. Why have alliances proved unstable?
Under some circumstances, alliances benefit the customer (pro-competitive), but in others, the customer may suffer. Explain.
Curiously, the three largest airline markets, the US, EU, and China, each has three dominant network carriers. Who are these network carriers in each market?
Name the three global airline alliances. Are the three largest network carriers in the US, EU, and China evenly divided among the alliances?
What were the positions of the US and the remaining nations at the Chicago Convention on regulating international air commerce? What was the outcome and why did most other nations not agree with the
What aspects of the air transportation service between two countries are typically addressed in a bilateral agreement (such as Bermuda I)?
What does the US mean by “Open Skies”? Compare and contrast recent“Open Skies” agreements with earlier bilateral agreements.
In negotiations with the US to obtain a single air transportation agreement, the EU has proposed eliminating or significantly reducing the restrictions on citizenship and cabotage. What are these
Foreign airlines have traditionally been state-owned. Why have states felt that public ownership of national airlines was beneficial?
What are the typical characteristics of state-owned airlines that render them uncompetitive with privately (or public stock) owned airlines?
What are the means by which a state government can privatize a state-owned airline?
Provide an example of a domestic alliance and an international alliance.
What benefits do airlines attempt to obtain through an alliance? Why doesn’t an airline simply add the new destinations it wishes to serve instead of entering an alliance?
Why do alliances seek antitrust immunity? Under what conditions will the US grant such immunity?
Many international alliances have come and gone with members frequently changing partners. Why have alliances proved unstable?
Under some circumstances, alliances benefit the customer (pro-competitive), but in others, the customer may suffer. Explain.
Curiously, the three largest airline markets, the US, EU, and China, each has three dominant network carriers. Who are these network carriers in each market?
Name the three global airline alliances. Are the three largest network carriers in the US, EU, and China evenly divided among the alliances?
Explain the unique characteristics of airline labor.
Describe why labor is an important consideration to an airline manager?
How do wages in the airline industry compare to other industries?
What are ways managers can reduce labor costs?
Describe so- called atypical employment in aviation.
Why do European airlines often have several different pilots’ unions?
Why is airline labor in the US regulated under the Railway Labor Act?
What are Labor Protective Provisions and what aspect of an airline merger are they designed to protect?
How do historical airline industry profits compare with other industries?
What financial metrics are useful in comparing the profitability of different firms?
Define ASM (or ASK), RASM (or RASK), CASM (or CASK), LF, and yield. How might a change in one affect another?
How have real and nominal airline prices changed over the past several decades?
What is ancillary revenue? What category of airlines realizes the highest percentage of ancillary revenue? Why?
What are the two largest airline cost categories?
What steps have airlines taken to control labor costs?
Can fuel hedging lower fuel costs? Why do some airlines hedge fuel prices?
What are the typical steps legacy airlines take in restructuring?
How does the EU Emissions Trading System affect airlines?
Do airlines benefit from economies of scale, scope, and density?
Compare the effects of the COVID- 19 pandemic on the airline industry to earlier shocks.
What operational factors must an airline consider in selecting new aircraft?
How do aircraft direct operating costs vary with aircraft size, segment length, and age?
Why does an FSNC typically have several aircraft types in its fleet?
How does an LCC benefit from operating a single- fleet type?
Why has Delta Air Lines added a mix of new and used aircraft to its fleet?
Why is airfare per mile flown much less for long international flights than on a regional airline flight from a small city to a nearby FSNC hub?
List each Airbus aircraft type and the competing Boeing type.
What financing methods are available for an airline to acquire aircraft for its fleet?
What is the difference between borrowing funds from a bank for fleet expansion and leasing aircraft?
One aircraft type in an airline’s fleet is grounded. How might it maintain its flight schedule for a short time?
How can an airline benefit from financing its fleet with a variety of financing methods?
What is the relationship between airline fixed costs and marginal costs and how do these relate to revenue management?
Why is a segmentable market important to a revenue manager?
What is meant by a perishable product, and why are airline seats perishable?
Explain why a perishable inventory is a very important characteristic of an airline’s product.
Why do airlines overbook and why do some overbook more than others?
What is the difference between overbooking and overselling?
Oversold passengers can be categorized into two groups. What are these two groups and how does their compensation differ?
What is expected marginal seat revenue and why is it so important a factor in the seat allocation process?
What is fare nesting and how does it protect higher- paying seats?
How is network seat allocation different from leg seat allocation?
How does passenger revenue management differ from airfreight revenue management?
What was the Request and Reply system?
Why was the Official Airline Guide produced and what is its use today?
What were the factors that led to the government’s regulation of the computer reservations systems? What led to its deregulation?
Why did the travel agent become the predominant distribution channel for airlines and what two services did travel agents provide that were needed by passengers?
What happened to transform computer reservation systems into global distribution systems?
How has internet distribution affected traditional travel agents?
Why did airlines offer internet- only fares?
What is the NDC and how will its use improve airline sales?
What is an NDC aggregator?
Which reservation process is the least costly for an airline?
What were the positions of the US versus most other nations at the Chicago Convention on regulating international air commerce? What was the outcome and why did most other nations not agree with the
What aspects of the air transportation service between two countries are typically addressed in a bilateral agreement (such as Bermuda I)?
What does the US mean by “Open Skies?” Compare and contrast recent “Open Skies” agreements with earlier bilateral agreements.
In negotiations with the US to obtain a single air transportation agreement, the EU has proposed eliminating or significantly reducing the restrictions on citizenship and cabotage. What are these
In most nations, the flag carrier has historically been state- owned. Why have states felt that public ownership was beneficial?
What are the characteristics of state- owned airlines that often render them uncompetitive with privately (or public stock) owned airlines.
What are the various ways that a state- owned airline can be privatized?
Provide an example of a domestic alliance and an international alliance.
What benefits do airlines attempt to obtain through an alliance? Why doesn’t an airline simply add the new destinations it wishes to serve instead of entering into an alliance?
Why do alliances seek antitrust immunity? Under what conditions will the US grant such immunity?
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