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business
operations management 6th

Questions and Answers of Operations Management 6th

Describe the three concerns of small businesses related to the supply chain and suggest ways to manage those concerns.
List several strategic, tactical, and operational responsibilities related to managing the supply chain.
Discuss procurement in terms of the purchasing interfaces, the purchasing cycle, ethics, and centralized versus decentralized decision making.
Briefly describe the key aspects of supplier management.
Discuss the logistics aspects of supply chain management, including RFID technology.
Discuss the issues involved in managing returns.
Describe some of the challenges in creating an effective supply chain and some of the trade-offs involved.
What are some of the advantages of e-business?
Explain the benefit of cross-docking.
Explain what scheduling involves and the importance of good scheduling.
Compare product and service scheduling hierarchies.
Describe scheduling needs in high-volume systems.
Describe scheduling needs in intermediate-volume systems.
Describe scheduling needs in job shops.
Use and interpret Gantt charts.
Use the assignment method for loading.
Give examples of commonly used priority rules.
Discuss the theory of constraints and that approach to scheduling.
Summarize some of the unique problems encountered in service systems, and describe some of the approaches used for scheduling service systems.
Job times (including processing and setup) are shown in the following table for five jobs waiting to be processed at a work center.Determine the processing sequence that would result from each of
Using the following information, determine an order processing sequence using the S/O priority rule. Order A ABCD B D Processing Time Remaining (days) 20 11 10 16 Due Date (days) 30 18 6 23 Number of
Describe the project life cycle.
Discuss the behavioral aspects of projects in terms of project personnel and the project manager.
Name the six key decisions in project management.
Explain the nature and importance of a work breakdown structure in project management.
Construct simple network diagrams.
Analyze networks with deterministic times.
Analyze networks with probabilistic times.
Describe activity “crashing” and solve typical problems.
Discuss the advantages of using PERT and potential sources of error.
What imbalance does the existence of a waiting line reveal?
What causes waiting lines to form, and why is it impossible to eliminate them completely?
What metrics are used to help managers analyze waiting lines?
What very important lesson does the constant service time model provide for managers?
One of the features of a new machine shop will be a well-stocked tool crib. The manager of the shop must decide on the number of attendants needed to staff the crib. Attendants will receive $20.
The following is a list of service times for three different operations.a. Determine the service rate for each operation.b. Would the calculated rates be different if these were interarrival times
A group of 10 machines is loaded and unloaded by one of three servers. The machines run for an average of six minutes per cycle, and average time to unload and reload is nine minutes.Each time can be
Describe the type of problem that would lend itself to a solution using linear programming.
Formulate a linear programming model from a description of a problem.
Solve simple linear programming problems using the graphical method.
Interpret computer solutions of linear programming problems.
Do sensitivity analysis on the solution to a linear programming problem.
A small construction firm specializes in building and selling single-family homes. The firm offers two basic types of houses: model A and model B. Model A houses require 4,000 labor hours, 2 tons of
This LP model was solved by computer:The following information was obtained from the output. The ranges were also computed based on the output, and they are shown as well.a. Which decision variables
Explain the strategic importance of product and service design.
Describe what product and service design does.
Name the key questions of product and service design.
Identify some reasons for design or redesign.
List some of the main sources of design ideas.
Discuss the importance of legal, ethical, and sustainability considerations in product and service design.
Explain the purpose and goal of life-cycle assessment.
Explain the phrase “the 3 Rs.”
Briefly describe the phases in product design and development.
Discuss several key issues in product or service design.
Discuss the two key issues in service design.
List the characteristics of well-designed service systems.
List some guidelines for successful service design.
A firm’s manager must decide whether to make or buy a certain item used in the production of vending machines. Making the item would involve annual lease costs of $150,000. Cost and volume
A small firm produces and sells automotive items in a five-state area. The firm expects to consolidate assembly of its battery chargers line at a single location. Currently, operations are in three
A manager must decide which type of equipment to buy, Type A or Type B. Type A equipment costs $15,000 each, and Type B costs $11,000 each. The equipment can be operated 8 hours a day, 250 days a
Processes are commonly represented in either of two ways. One style uses blocks to represent operations. A similar style uses circles rather than blocks: Operation Operation Process can operate in
Explain the strategic importance of process selection and the influence it has on the organization and its supply chain.
Name the two main factors that influence process selection.
Compare the four basic processing types.
Explain the need for management of technology.
List some reasons for redesign of layouts.
Describe product layouts and their main advantages and disadvantages.
Describe process layouts and their main advantages and disadvantages.
Solve simple line-balancing problems.
Develop simple process layouts.
The tasks shown in the following precedence diagram are to be assigned to workstations with the intent of minimizing idle time. Management has designed an output rate of 275 units per day. Assume 440
Assign nine automobile service departments to bays in a 3 × 3 grid so that the closeness ratings in the following matrix are satisfied. (The unimportant and ordinary-importance ratings have been
Five departments are to be assigned to locations B through F in the grid. (For technical reasons, department 6 must be assigned to location A.) Transportation cost is $2 per foot. The objective is to
Explain the importance of work design.
Compare and contrast the two basic approaches to job design.
Discuss the advantages and disadvantages of specialization.
Describe behavioral approaches to job design.
Discuss the impact of working conditions on job design.
Compare the advantages and disadvantages of time-based and output-based pay systems.
Explain the purpose of methods analysis and describe how methods studies are performed.
Describe four commonly used techniques for motion study.
Define a standard time.
Describe and compare time study methods and perform calculations.
Describe work sampling and perform calculations.
Compare stopwatch time study and work sampling.
A time study analyst timed an assembly operation for 30 cycles, and then computed the average time per cycle, which was 18.75 minutes. The analyst assigned a performance rating of .96, and decided
A time study analyst wants to estimate the number of observations that will be needed to achieve a specified maximum error, with a confidence of 95.5 percent. A preliminary study yielded a mean of
Work sampling. An analyst has been asked to prepare an estimate of the proportion of time that a turret lathe operator spends adjusting the machine, with a 90 percent confidence level. Based on
Compute the standard deviation of this data: 3 2 4 1 Step 1: Find the mean of the data.Step 2: Subtract the mean from each data point. These differences should sum to 0.Step 3: Square each difference
Identify some of the main reasons organizations need to make location decisions.
Explain why location decisions are important.
Discuss the options available for location decisions.
Discuss key considerations related to global location decisions.
Outline the decision process for making location decisions.
Describe some of the key factors that guide service and retail location decisions.
Use the techniques presented to evaluate location alternatives.
A farm implements dealer is seeking a fourth warehouse location to complement three existing warehouses. There are three potential locations: Charlotte, NC; Atlanta, GA; and Columbia, SC. Charlotte
A manufacturer of staplers is about to lose its lease, so it must move to another location. Two sites are currently under consideration. Fixed costs would be $8,000 per month at site A and $9,400 per
Determine which location has the higher factor rating given the following information. Factor Labor cost Material cost Transportation costs Weight 5 3 2 Location Scores A 20 10 50 B 40 30 10
Determine the center of gravity location for these destinations: Destination D1 D2 D3 D4 x, y Coordinates 3,5 6,8 2,7 4,5 Weekly Quantity 20 10 15 15 60

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