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business
the leadership experience
Questions and Answers of
The Leadership Experience
What factors determine the performance of a team?
Compare this cross-functional project team to a self-managed operations team by identifying similarities and differences in the leadership roles.
Describe the leadership behaviors Ron used and their influence on the attitudes and behavior of the team members.
What types of changes are needed in how Matt leads the team?
What issues must be resolved to create an effective executive team?
What are some guidelines for improving effectiveness as a follower?
What factors influence follower attributions about leader competence?
What are some guidelines for corrective feedback?
How can subordinates influence a leader’s perceptions about them?
Use attribution theory to explain how leaders interpret the reason for poor performance.
Is it possible to develop different dyadic relationships and still treat everyone fairly?
What are some possible benefits and costs of developing different exchange relationships?
Briefly explain leader–member exchange theory.
What should Dan say or do now?
Evaluate Ed’s behavior as a manager, and identify effective and ineffective actions.
What theories from this chapter are relevant for analyzing the case?
What should Don have done to be more effective?
What did Betty do wrong in the meeting itself, and what could have been done to make the meeting more effective?
What did Betty do wrong prior to the meeting, and what could have been done to avoid missing the deadline?
What can be done to increase ethical behavior and decrease unethical practices?
What are some individual and situational determinants of ethical leadership?
Compare and contrast the following theories: transforming leadership, servant leadership, spiritual leadership, and authentic leadership.
Why is it important to study ethical leadership?
Can unethical behavior occur for a leader who has proper values and intentions?
What are some examples of ethical and unethical leadership?
Why is it so difficult to evaluate ethics and morality for individual leaders?
What can be done to reduce this type of unethical leadership in the future?
How can the theories in this chapter be used to explain the unethical practices at Enron?
What could Mary have done to gain more influence over the decision?
What unethical leadership actions by Jack influenced the decision?
How do you explain the board’s decision to purchase the software from Standard?
What are some guidelines for becoming more inspirational?
What new insights about effective leadership are provided by theories of charismatic and transformational leadership?
What are similarities and differences between charismatic and transformational leadership?
In what type of situation is a charismatic leader most likely to be beneficial?
What problems are charismatic leaders likely to create for an organization?
Briefly describe verbal and nonverbal charismatic leadership tactics.
Briefly describe the influence processes involved in charismatic leadership.
Briefly describe the key behaviors of charismatic leaders.
Do you think Marsha should be classified as charismatic, transformational, or both?
Describe Marsha’s vision for her branch office of the bank.
What leadership behaviors did Marsha use to change the branch office and motivate employees?
Was Burton perceived as a charismatic leader at this time?Explain your answer.
What dysfunctional aspects of leadership were displayed by Burton?
How are the effects of traits and skills dependent on the situation?
Which skills are more important at higher levels of management than at lower levels?
Why is it important to consider the joint effects of different traits and skills?
What are the major reasons for managers to derail in their careers?
Should Susan recommend one of these candidates for the position, or look for external candidates?
What attributes of each team leader are seen by others as a weakness, and how would these attributes make it more difficult for the team to develop a high-quality proposal?
Identify any attributes that have contributed to each team leader’s career success.
What are the key leadership traits, skills, and competencies of each team leader?
How are leader power, influence behavior, and influence outcomes related to each other?
How can the proactive tactics be used to resist or modify influence attempts by others?
What are some guidelines for combining and sequencing the use of proactive tactics?
Which proactive tactics are most likely to result in target commitment?
What are some guidelines for using personal power effectively?
What are some guidelines for using position power effectively?
How much power do leaders need to be effective?
What influence tactics could be used in this situation to influence Sally? Explain what you would actually say to Sally in the process of using each tactic.
What power bases and influence tactics were used to get the new Dean dismissed?
How much of each type of power did the new Dean possess over the Business School faculty?
What influence tactics were used by the Acting Dean to get promoted?
What is a learning organization and what kind of learning occurs in it?
What are some guidelines for developing a compelling vision?
What are the process theories of change and how are they useful?
What are the major reasons for resistance to change?
Identify subsequent actions by Richard that were more effective for implementing change in the organization.
What could Bruce have done differently to plan and implement the new program more successfully?
Why did Bruce fail to successfully implement the changes?
How is empowering leadership related to participative leadership and delegation.
What are the essential elements of psychological empowerment?
What are some guidelines for effective use of delegation?
What are the potential benefits of delegation, and when is it most likely to be successful?
What are some ways to encourage participation in making a decision?
How does the Vroom–Yetton normative model explain the effects of a decision procedure?
What does the descriptive research reveal about decision making by managers and administrators in most organizations?
Where these two decisions appropriate ones for introducing participation into the department?
Were the two decisions appropriate for a group decision procedure according to the Vroom–Yetton model?
What are some ways to become a more flexible, adaptive leader?
What are specific ways to improve the leadership situation?
What are specific ways to deal with short-term deficiencies in performance determinants?
In what situations are supporting, developing, and recognizing most likely to be effective?
Briefly describe four types of extreme contexts for leadership.
Briefly explain the path-goal and leader-substitutes theories.
What are some guidelines for coping with demands and constraints?
What situational variables influence leader behavior?
What specific things did Steve do wrong, and what should have been done in each instance?
Describe Alan’s leadership style during the flood, and evaluate how appropriate it was for the leadership situation.
What are some guidelines for supporting, developing, and recognizing?
What are some guidelines for planning and problem solving?
What are some guidelines for clarifying and monitoring?
How do relations-oriented behaviors affect subordinate satisfaction and performance?
How do task-related behaviors affect subordinate satisfaction and performance?
If you were selected to be the manager of this plant, what would you do to achieve both high employee satisfaction and performance?
Compare Ben and Phil in terms of their influence on employee attitudes, short-term performance, and long-term plant performance, and explain the reasons for the differences.
Describe and compare the managerial behavior of Ben and Phil.To what extent does each manager display specific relations behaviors (supporting, developing, recognizing) and specific task behaviors
What are some other specific task and relations behaviors that were not described in the case but may also be relevant for Jackie to use?
What specific relations-oriented behaviors are used by Jackie?
What specific task-oriented behaviors are used by Jackie?
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