Question
a. Explain how a manager would use the control matrix in performing step 4 of the control framework? b. How could the matrix be used
a. Explain how a manager would use the control matrix in performing step 4 of the control framework?
b. How could the matrix be used to recommend changes in the system in order to improve control of that system?
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Authors: Joseph F. Hair Jr., Mary Wolfinbarger Celsi, Robert P Bush, David J. Ortinau
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