1. You are troubleshooting why a service cannot be started. You have checked that the appropriate local service account is assigned to the service. You have also verified that the service is not disabled. What other aspect of the dialog box of the service's properties might you investigate while trying to diagnose why the service cannot be started?

2. You want to diagnose why a specific process is failing on a computer running the Windows Server 2019 OS. You need to know when the process is created, and you need information about network connections and any modifications to the file creation time. Which of the Sysinternals tools should you install to accomplish this goal?