5. Ashley Dillon, sales manager for PayWell, an automated payroll processing company, is attempting to foster teamwork
Question:
5. Ashley Dillon, sales manager for PayWell, an automated payroll processing company, is attempting to foster teamwork in her salesforce. In particular, new salespeople often struggle to establish a customer base, and many leave their jobs during their first year of employment. PayWell compensates its sales trainees on a salary basis for three months, after which they are switched to a straight commission basis. Ashley knows that her successful senior salespeople could provide guidance to the younger salespeople, but the senior salespeople are reluctant to spend time on anything but selling. As one of the senior representatives told Ashley, "I would like to help the rookies out, but if I am not in front of customers, my commissions will drop." How can Ashley accommodate both rookie and senior salespeople to improve overall salesforce effectiveness?
Step by Step Answer:
Sales Management: Analysis And Decision Making
ISBN: 9781420090765
11th Edition
Authors: Thomas N. Ingram, Raymond W. LaForge, Ramon A. Avila, Charles H. Schwepker Jr, Michael R. Williams