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business
accounting essentials for hospitality managers
Questions and Answers of
Accounting Essentials For Hospitality Managers
List the usual revenue sources of a typical golf course operation. Select three, and briefly describe aspects of each.LO.1
Describe the relationship between the game of golf and the travel and tourism industry.LO.1
Whatis the title of the person in charge of golf operations?LO.1
List 5—7 of the traditional work posiitons often found in a golf operations department.LO.1
Briefly describe each type of golf facility.LO.1
What trends are occurring related golf within the United Stastes? Outside of the U.S.A.?LO.1
What are some examples of historical forerunners of sports and entertainment events?LO.1
Explain how the economic health of downtown areas affected the development of sports and entertainment centers.LO.1
How is a festival marketplace different from an urban entertainment district?LO.1
If you were presenting a proposal to a development company about the advantages of creating an urban entertainment district, what advantages would you identify?LO.1
Explain how sports centers became associated with urban entertainment centers. Give an example.LO.1
Visit a sports and entertainment complex Web site. Describe the location and the range of services offered. Identify nearby attractions and accommodations.LO.1
Based on this chapter, explain what type of environment and facilities are included in a “tourist bubble.’LO.1
What are the managed services offered by a venue management company? Give an example of one company that provides these services.LO.1
What is an example of a mega event? What makes a mega event unique?LO.1
Visit the Web site for the 2012 London Olympics. Track the planning and development stages. Identify and list the venue sites. What managed services should be offered at these sites?LO.1
Define an attraction.LO.1
Explain how attractions benefit the community in which they are located. Provide an example.LO.1
For each of the following methods of classifying attractions, indicate the characteristics of each classification and provide an example for each type.a. Statusb. Originc. Lifespand. Ownership LO.1
What are the methods for classifying attractions by product attributes? Provide an example for each.LO.1
What is the relationship between an attraction, infrastructure, and hospitality services in the surrounding area?LO.1
Revisit questions #3 and #4 and provide examples not found in the chapter for each.LO.1
Using Google.com, search the Internet for an attraction (as per the chapter introduction) and select one of the search results. Classify your choice using as many of the classification techniques
What is the name of the privately operated global ticketing system used extensively by travel agents for airline tickets?Why are these organizations so important to travel management companies?LO.1
An FIT package usually includes what services and products?LO.1
Can anyone sell airline tickets? What are two organizations that have a licensing requirement for a company to be able to sell domestic and international airline tickets?LO.1
Whatis the difference between travel agencies who are primarily order takers, in comparison to travel consultants?LO.1
Why have travel management companies shifted from “order takers” to travel consultants and managers?LO.1
Are tours just for seniors on motorcoach-based sightseeing trips? What types of tours are available in major tourist destinations?LO.1
Differentiate between a meeting and an event.LO.1
Define “trade show” and provide an example.LO.1
Name several functions a meeting planner performs.LO.1
Name the two leading organizations in the meeting planning and event planning industry.LO.1
What type organizations host meetings and events?LO.1
For many organizations, events represent a major fund-raising opportunity. Name at least five different revenuegenerating opportunities associated with event planning.LO.1
What benefits do sponsors bring to an event?LO.1
What benefits do events bring to sponsors?LO.1
Explain the role of events in creating a destination image (branding).LO.1
What current demographic forces (shifts) will have the greatest impact on future event planning challenges?LO.1
What types of facilities are likely to be found at a country club?LO.1
What types of services are likely to be offered at a city club?LO.1
Describe the types of military clubs and the purposes they serve.LO.1
What is the mix of full-time to part-time staff at country clubs?LO.1
What is the mix of full-time to part-time staff at city clubs?LO.1
What is the mix of year-round to seasonal staff in country clubs?LO.1
What is the mix of year-round to seasonal staff in city clubs?LO.1
Define an equity club.LO.1
Define a proprietary club.LO.1
Sketch an organization chart that shows which positions report to whom.LO.1
What is CMAA? Visit their Web site at www.cmaa.org.LO.1
What is NCA, and what are the goals of NCA?LO.1
Discuss why public acceptance of gaming is higher in today’s society than it has been historically in earlier decades.LO.1
Describe at least three specific characteristics of a casino’s Front of the House layout and design. What is the underlying or primary purpose of the FOH casino design?LO.1
Within a casino’s layout and design, where are the slot machines usually placed? Why?LO.1
What is unique about the Accounting Department within a casino/lodging property compared to the same department in other large hotel properties?LO.1
Describe the traditional career path into management of a casino. Is it the same today? If not, how does it differ?LO.1
Discuss Internet gambling. What specific criteria must exist for it to be legal? (i.e., location, player's age, etc.)LO.1
What are the major departments of a ship?LO.1
What are the different career opportunities in the cruise industry?LO.1
What are the major trends in the cruise industry?LO.1
Please list the names of at least five cruise lines.LO.1
Where are the major cruise areas of the world?LO.1
What is the name of the organization that promotes the cruise industry?LO.1
What is included in the price of a cruise?LO.1
What are the characteristics of a senior for:¢ At-home assisted living* Assisted-living communities e Full-care living centers e Respite care LO.1
Describe the type of services offered at each oft he following:e At-home assisted living e Assisted-living communities e Full-care living centers e Respite care LO.1
Whatis the PACE program and why is it important to seniors?LO.1
Describe the expected assisted-living potential market and explain what factors contribute to this market.LO.1
What job characteristics at assisted-living centers are similar to:e Private clubs e Hotels e Restaurants e Resorts LO.1
Describe the growth trend of hospitality and tourism education.LO.1
Why is hospitality and tourism education important to society? Why is it important to the economy?LO.1
List the three types educational institutions that provide some form of hospitality and tourism education.LO.1
Describe two primary characteristics of each type of educational institution listed above.LO.1
What education-degree and/or work experience is required of faculty teaching hospitality and tourism education at a two-year school? Four-year school?LO.1
List 3-5 variables that affect compensation of hospitality and tourism educators.LO.1
Describe several ways many hospitality and tourism educators use to supplement his/her salary.LO.1
Describe at least three skills that make a chef successful.LO.1
What are three major contributions of French cuisine to the culinary world?LO.1
What forces are contributing to growth of today’s global cuisine?LO.1
Describe two behaviors that will contribute to your success in your first job.LO.1
Please describe at least six areas of the culinary world where one might build a career.LO.1
List at least two formal approaches/strategies to improve your skills and knowledge and which approach you think would be best for your career.LO.1
Why is it important to get experience before beginning your culinary education?LO.1
What is certification, and why is it important?LO.1
How would you define distribution services in the hospitality industry?LO.1
What is meant by “peripheral career opportunities”?LO.1
Liquor distribution includes beer, wine, and LO.1
What is wine pairing?LO.1
Edward Don & Company is a leader in what industry?LO.1
Why are breweries adding new products such as low carbohydrate beer, nonalcohol beer, and hard cider?LO.1
With restaurant patrons wishing to be more educated during their dining experiences, restaurants will be pressured to provide menus offering information about J $A, —___________, and ___________
Equipment distributors play a role in the daily operations of food service operations. True or False?LO.1
What is the career opportunities outlined in this chapter?LO.1
What are some trends that will affect hospitality operations?LO.1
An occupancy percentage measures the ratio of what two factors in determining the answer?LO.1
Why do hotels want to determine the difference between rooms occupied and double occupancy?LO.1
What is another term used in the industry for rooms?LO.1
How cana hotel have a high occupancy percentage and a low ADR (average daily rate)?LO.1
What is the “rule of thumb” in determining if your ADR calculations are accurate?LO.1
How can controlling room rates and restricting occupancy be effective tools in yield management?LO.1
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