Questions and Answers of Experiencing MIS

1. Determine the shortest path from you to your university's president. How many links does it have?
2. Give an example of a network to which you belong that is like the floor in the figure. Sketch a diagram of who knows whom for six or so members of that group.
3. Recall a recent social situation and identify two people, one of whom could have played the role of Linda (someone in your group whom you do not know) and one of whom could have played the role of
4. Does it seem too contrived and calculating to think about your social relationships in this way? Even if you do not approach relationships like this, are you surprised to think that others do?
5. Consider the phrase, "It's not what you know, it's whom you know that matters." Relate this phrase to the diagram. Under what circumstances is this likely to be true? When is it false? When is it
6. Describe how you can apply the principle, "The people you know the least contribute the most to your network" to the process of a job search. Are you abusing your relationships for personal gain?
2. Consider the situation of a company that has two offices at physically separated sites. Suppose each office has a group of 15 computers.a. Ifthe two offices are retail art galleries, what is
1. Whatis the current situation? |a. What technology is operational today?b. What products are being offered?c. How many customers does Clearwire have?Where are they?d. What is Clearwire’s current
2. What is Clearwire’s near term (2- to 3-year)opportunity?a. What does the company plan to do with the $3.2 billion raised in May 2008?b. What new WiMax technologies does it expect to develop in
3. Who is Clearwire’s competition?a. Compare and contrast Clearwire’s capability with that of the iPhone.b. Besides the iPhone, who else is in competition with Clearwire?c. How will the
4. Assume that Clearwire is successful. Identify five opportunities that its success will create for you. Use the example of Larry Jones in Case Study 6 to stimulate your thinking, but do not
1. Consider the information technology skills and needs of your parents, relatives, family friends, and others in the Baby Boomer generation. Though you may not know it, you possess many skills that
2. Interview, survey, or informally discuss the items on your list in question 1 with your parents and other Baby Boomers. Determine what you think are the five most frustrating and important skills
3. The Baby Boomer market has both money and time, but not as much information technology capability as they need, and they do not like that situation. Brainstorm products that you could sell to this
. How viable are your concepts? Do you think you can make money with these products? If so, summarize an implementation plan. If not, explain why not.
Q1 What does it mean to localize software?
Q2 What are the problems and issues of localizing and distributing databases worldwide?
Q3 What are the consequences of global data communication?
1. All of the data included in this database are available in public documents.Since this is the case, what is the value of the Aviation Safety Network? Why don’t users just consult the online
. What was the cause of the incident shown in Figure 2? That incident, in which no one was injured, occurred in an Airbus 320 airplane that was flown by Lufthansa Airlines out of an airport in
. The ASN database and Web site were created and maintained by two individuals. The database may be complete and accurate, or it may not be. To what extent should you rely on these data? What can you
. Consider the data in Figure 3. Do you agree that there appears to be no Significant difference between passengers in the front and the rear of the airplane? Why or why not? There does seem to be a
. Suppose you work in the marketing department for an airline. Can you use these data in your marketing efforts? If so, how? What are the dangers of basing a marketing campaign on safety?
. Suppose you are a maintenance manager for a major airline. How can you use these data? Would it be wise to develop your own, similar database? Why or why not?
Q1 Why is business process management important to organizations?
Q2 How does business process management vary in scope?
Q3_How does Business Process Modeling Notation (BPMN)document business processes?
Q4 How does the interaction of business process elements affect cost and added value?
Q5 What role do information systems play in business processes?
Q6 What are the advantages of the service-oriented architecture(SOA)?
Q7 Why are XML and other SOA standards important
8. Is it ethical for you to ship to the fictitious company? Is it legal?
4. Describe the impact of your activities on next quarter’s inventories
1. Clearly, this person is bitter about new programs and new ideas. What _ do you think might have been the cause of her antagonism? What~ seems to be her principal concern?Nn . What does she mean by
4. What does she mean when she says, “If someone wants to empower me, she would listen rather than talk”? How does listening to- someone empower that person?
5. Her examples of “pull change” all involve the use of new products. To what extent do you think pull works for new management programs?
1. Identify the activities that are performed in the process of selecting and installing stone countertops.Ensure that each activity is a service.
2. Identify the resources that apply to these activities.
3. Identify the data that flows among activities.
4. Model the stone selection process using BPMN notation. Use PowerPoint to create your model and construct it in swim-lane format.
5. Suppose that you work for a stone vendor and you realize that there are many slabs of stone that are reserved that ought not to be. (The clients have selected other slabs.) Identify possible
6. Suppose that you work for a stone vendor and have just learned that seven slabs of rare and expensive stone were installed that the client did not purchase. The slabs that were installed had been
7. Explain how a knowledge of business process management could help you become a stone slab client rather than a stone chipper.
How do companies use e-commerce?
Q2 How does e-commerce improve market efficiency?
Q3 What economic factors disfavor e-commerce?
Q4 What technology is needed for e-commerce?
Q5 What is Web 2.0? :
Q1 How does organizational strategy determine information systems structure?
Q2 What five forces determine industry structure?
Q3 What is competitive strategy?
Q4 What is a value chain?
Q5 How do value chains determine business processes and information systems?
Q6_ How do information systems provide competitive advantages?
1. In your opinion, did the new owners take any illegal action? Is there evidence of crime in this scenario?
8. How do you define job security?
1. Apply the value chain model to a retailer such as Target (www.target.com). What is its competitive strategy? Describe the tasks Target must accomplish for each of the primary value chain
2. Apply the value chain model to a mail-order company such as L.L.Bean (www.llbean.com). What is its competitive strategy? Describe the tasks L.L.Bean must accomplish for each of the primary value
5. Samantha Green owns and operates Twigs Tree Trimming Service. Samantha graduated from the forestry program of a nearby university and worked for a large landscape design firm, performing tree
Samantha has never heard of Michael Porter or any of his theories. She operates her business “by the seat of her pants.”a. Explain how an analysis of the five competitive forces could help
6. Fired Up, Inc., is a small business owned by Curt and Julie Robards. Based in Brisbane, Australia, Fired Up manufactures and sells a lightweight camping stove called the FiredNow. Curt, who pre-
2. Suppose you are told that the business process in Figure 1 in MIS in Use 3 has a negative margin.Explain what that means. Suppose the margin of some business process is a negative $1 million. If
3. Consider the alternative of replacing the rental personnel from the business process in Figure 1.a. Describe changes that will need to be made to the process documented in Figure 1. One way to
4. Consider the alternative of increasing the value delivered by existing rental personnel. The text suggests possibly renting more kinds of equipment or selling items of use to guests who are
1. Analyze the five competitive forces for Bosu’s market.
2. Visit www.bosu.com. What appears to be Bosu’s competitive strategy? Explain your answer.
3. Explain the nature of the five primary value chain activities for Bosu.
4. Review the principles of competitive advantage in Figure 3-8. What information systems can Bosu create to enhance its product or differentiate it from existing and emerging competition?
5. What information systems can Bosu develop to create barriers to entry to the competition?
6. What information system can Bosu develop to lock in customers?
7. What information systems can Bosu develop to establish alliances?
Q1 Why is the global economy important today?
How does the global economy change the competitive environment?
Q4 How does the global economy change value chains and business processes?
How does the global economy change information systems?
1. Visit www.gettyimages.com, and select “Creative/Search royalty-free.” Search for an image of a city close to your campus. Select a photo and determine its default prices.
2. Explain how Getty Images’ business model takes advantage of the nearly free data communications and data storage opportunities described in Chapter 1.
3. Evaluate the photography market using Porter’s five forces. Do you think Getty Images’ marginal cost is sustainable? Are its prices sustainable? What is the key to its continued success?
4. What seems to be Getty Images’ competitive strategy?
5. Explain how Getty Images has used information systems to gain a competitive advantage.
6. Based on your answers to the previous questions, would you choose to buyGetty Images’ stock?
Q1 How did this stuff get here?
Q2 What is a business process?
Q3 What are the components of a business process?
Q4 What is information?
Q5 What is the role of information in business processes?
Q6 How do information systems support business processes?
1.i your own words,e xplain tt he aifference between pope and empathetic thinking.
2. Suppose you and al person differs ubstantially ona plem definition. Suppose she says to you, “No, the real problem is that..followed by her definition of the problem. How do you respond?
. Explain the statement, “n ee empathetic thinking is smart.” Do you ae
1. As you will learn in Chapter 7, the three types of business process are (1) processes within a single department, (2) processes that span several departments, and (3) processes that span different
2. Brose is a German company that has a factory in Brazil that sells to customers in the United States and Japan. Business processes span all of these countries. Do you think that different cultures
Explain why such an inventory might be necessary.
In what ways do you think such an inventory would be valuable? How would it save costs?Result in faster implementations? Create better systems?
In what ways would such an inventory be of limited value? Would knowledge of a process developed to interface with Toyota in Japan be of use when developing a process to interface with Ford in
HOW DOES ORGANIZATIONAL STRATEGY DETERMINE INFORMATION SYSTEMS REQUIREMENTS?
Summarize AllRoad’s competitive strategy.
Describe an information system that is consistent with AllRoad's strategy.
Describe an information system that is inconsistent with AllRoad’s strategy.
Summarize ways that competitive strategy influences organizational culture.

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