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experiencing mis
Questions and Answers of
Experiencing MIS
Q1 Why use information systems for collaboration?
Q2 How can you use collaboration systems to improve team communication?
Q3 How can you use collaboration systems to manage content?
Q4 How can you use collaboration systems to control workflow?
Q5 What are the differences among Google Docs & Spreadsheets, Microsoft Groove, and Microsoft SharePoint?
06 What are recommended uses for particular collaboration tools?
Reflect on your experience working on teams in previous classes as well as on collaborative teams in other settings, such as a campus committee. To what extent was your team collaborative? Did it
This exercise requires you to experiment with Microsoft Groove. To perform it, you need to work with a classmate. Both you and your classmate must install a copy of Microsoft Groove. Check with your
e “Will you run your blog on an internal Emerson site or LD is je contract with an outside hosting service?”
e “Either way, will your site use a Windows or Linux server?”
e “What blog software do you want to use?”
e “How do you want to code your entries? Are you going to use Dreamweaver, or do you want me to build an HTML editor into your blog software?”
e “What browsers do you want to support? Internet Explorer? Mozilla?Firefox? Others?”
e “Do you care if your blog doesn’t render perfectly in all browsers?
Q1 What does a manager need to know about computer hardware?
Q2 What's the difference between a client and a server?
Q3 What does a manager need to know about software?
Q4 What buying decisions do you make?
Q5 What are viruses, Trojan horses, and worms?
1. Summarize Mark's view of the computer industry. Is there merit to his argument? Why or why not?
2. What holes do you see in the logic of his argument?
4. Read the section on viruses, Trojan horses, and worms that appears later in this chapter (pages 92-93). Comment on Mark's statement "Viruses are brought on by user stupidity, *that's all."
1. Do you agree that the changes in technology are relentless? What do you think that means to most business professionals? To most organizations?
4. Given your answer to question 2, assume that you're in a job interview and the interviewer asks about your knowledge of technology. Write a three-sentence response to the interviewer's question.
1. Assume that you have been asked to prepare a computer hardware budget. Your company has identified three classes of computer user. Class-A employees use the computer for email, Web browsing,
3. Describe the three categories of applications software.Give an example of each. Explain Figure 4-10.
1. Explain how selling direct has given Dell a competitive advantage. Use the factors listed in Figure 3-8 (page 52) in your answer.
3. Besides selling direct, what other programs has Dell created that give it a competitive advantage?
5. Assume that, because of the need to sell through a channel, HP’s computers will always be more expensive than Dell’s. How can HP successfully compete with Dell?
6. What information systems can HP establish that will better enable it to compete with Dell? Visit www.hp.com for inspiration and ideas.
7. Do you think Dell would have been successful if the Internet had not been invented? Why or why not?
HOW ARE ERP SYSTEMS IMPLEMENTED AND UPGRADED?
Google or Bing each of the five vendors in Figure CE9-7. In what ways have their product offerings changed since this edition was written? Do those vendors have new products? Have they made important
HOW DO ORGANIZATIONS DEVELOP AN EFFECTIVE SMIS?
WHAT IS AN ENTERPRISE SOCIAL NETWORK (ESN)?
Discuss why aligning the development of an SMIS with the organization’s strategy is important. Describe the process of developing an effective SMIS. List four common social media goals and describe
Define enterprise social network (ESN), and describe the primary goal of an ESN. Define Web 2.0 and Enterprise 2.0.Explain each element of the SLATES model. Explain how changes in communication
Define knowledge management (KM). Explain five key benefits of KM. Briefly describe three types of KM systems.
Define expert systems, If/Then rules, and expert systems shell.Explain how expert system rules are created. Summarize the three major disadvantages of expert systems, and assess the future of these
Define content management system (CMS). Give two examples, other than those in this text, of the use of a CMS. Describe five challenges organizations face for managing content. Name three CMS
Briefly explain how the SDLC applies to this situation.
Summarize the work that needs to be done to define the new system.
Given the description of the problem and your idea, define the system goals and scope. Make assumptions as necessary.
Because your organization is not a cost leader, does this system need to be cost feasible? Explain why or why not.
Describe factors that affect:a. schedule feasibility.b. technical feasibility.c. organizational feasibility.
Suppose you document your answers to questions 1-5, along with your assessment of feasibility, in a report or PowerPoint presentation. What will you do with that report? And why?
Suppose your idea is rejected by your organization's decision makers. Have you wasted your time? What benefits will accrue to you from this effort? What risks do you run in allocating your time to
Assess the ethics of buying-in on a cost-and- materials project from both the perspective of the categorical imperative (pages 16-17) and utilitarianism (pages 42-43).
Define systems development. Explain how systems development differs from program development. Describe the types of expertise needed for systems development projects. Explain why Zev needs the
Describe the risks in systems development. Summarize the difficulties posed by the following: requirements definition, requirements changes, scheduling and budgeting, changing technology, and
Name the five phases in the systems development life cycle, and briefly describe each.
Using Figure 12-4 as a guide, explain how you would describe the systems definition task. Name and describe four elements of feasibility. (Hint: The four types of feasibility can be arranged as Cost,
Summarize the tasks in the requirements phase. Describe the role for users in this phase. Discuss what you believe will happen if users are not involved or if users do not take this work seriously.
Summarize design activities for each of the five components of an information system. Explain six categories of procedure that need to be designed.
Name the two major tasks in systems implementation.Summarize the system testing process. Describe the difference between system and software testing. Explain testing tasks for each of the five
Explain why the term maintenance is a misnomer. Summarize tasks in the maintenance phase.
Explain why the SDLC is considered a waterfall process, and describe why this characteristic can be a problem. Describe problems that occur when attempting to develop requirements using the SDLC.
Summarize how Jared and the rest of the PRIDE Systems’management team could use the knowledge of this chapter.Summarize how Zev and potential PRIDE investors could.State two ways in which you might
Assume that you are an intern working with Jared and that you are present at the meeting at the start of this chapter. Assume that Jared asks you to help him investigate this opportunity.a. Develop a
After answering question 12-1, assume that Zev pushes back because he thinks that you are making the project overly complicated, possibly to increase the length of your internship. Write a one-page
In Case Study 7 (pages 199-202), you learned that three vendors had been considered as outside contractors, but two of them bowed out of the competition.Describe three reasons that they may have done
HOW DO REPORTING SYSTEMS ENABLE PEOPLE TO CREATE INFORMATION?
Describe the purpose of a reporting system. Explain how reporting systems enable people to create information. List four basic reporting operations. Using Figures CE13-1 and CE13-4, explain how each
Assume that you are a buyer at AllRoad and you are asked to describe the kind of report you want to help you negotiate with vendors. Describe (or sketch the outline of) a report that would give you a
HOW DOES THE GLOBAL ECONOMY AFFECT ORGANIZATIONS AND PROCESSES?
HOW DO INTER-ENTERPRISE IS FACILITATE GLOBALIZATION?
WHAT ARE THE SECURITY CHALLENGES OF INTERNATIONAL IS?
Describe how the global economy has changed since the mid-20th century. Explain how the dot-com bust influenced the global economy and changed the number of workers worldwide.Summarize why the idea
Explain how internationalization affects the five components of an IS. What does it mean to localize software? Summarize the work required to localize a computer program. In your own words, explain
State the short answer to this question. Name the four drivers of supply chain profitability. Discuss how global information systems affect each driver. Explain how inventories represent waste,
Explain legal differences between countries with respect to the use of encryption, distribution of content, and personal privacy protections. Describe how natural disasters, geopolitical risks, civil
What is a computer network? LO.1
What are the components of a LAN? LO.1
What are the alternatives for a WAN? LO.1
How does encryption work? LO.1
What is the purpose of a firewall? LO.1
What is a VPN, and why is it important? LO.1
What does it mean to localize software? LO.1
What are the problems and issues of localizing and distributing databases worldwide? LO.1
What are the consequences of global data communication? LO.1
In your own words, explain the meaning of the claim that no one can think exponentially. Do you agree with this claim? LO.1
Describe a phenomenon besides connectivity or magnetic memory that you believe is increasing exponentially. Explain why it is difficult to predict the consequences of this phenomenon in 5 years. LO.1
List three products or services, like movie rental, that could dramatically change because of increased connectivity. Do not include movie rental. LO.1
Rate your answers to question 4 in terms of how closely they fit with problems that people have today. LO.1
Determine the shortest path from you to your university's president. How many links does it have? LO.1
Give an example of a network to which you belong that is like the floor in the figure. Sketch a diagram of who knows whom for six or so members of that group. LO.1
Consider the phrase, "It's not what you know, it's whom you know that matters." Relate this phrase to the diagram. Under what circumstances is this likely to be true? When is it false? When is it
Describe how you can apply the principle, "The people you know the least contribute the most to your network" to the process of a job search. Are you abusing your relationships for personal
Suppose you manage a group of seven employees in a small business. Each of your employees wants to be connected to the Internet. Consider two alternatives:e Alternative A: Each employee has his own
What is the current situation?a. What technology is operational today?What products are being offered?c. How many customers does Clearwire have?Where are they?d. What is Clearwire’s current revenue
Who is Clearwire’s competition?a. Compare and contrast Clearwire’s capability with that of the iPhone.b. Besides the iPhone, who else is in competition with Clearwire?c. How will the competitive
Interview, survey, or informally discuss the items on your list in question 1 with your parents and other Baby Boomers. Determine what you think are the five most frustrating and important skills
How viable are your concepts? Do you think you can make money with these products? If so, summarize an implementation plan. If not, explain why not. LO.1
Dee must find a way to restrict blog access to Emerson employees. She can either use a public server and restrict access with a system of user IDs and passwords, or she can place the blog within the
Don told Dee that using the VPN is a much better alternative, for two reasons: One, Dee would have to pay Don more to set up a security system on a public blog. Second, such a system would require
The IT department did not want to allow Don to have access inside their network. They compromised by allowing him to install software on the test server.This compromise allowed Don to gain entry to a
AsIwatched the progress of this project, it seemed to me that the IT department either had too junior of a person working on Dee’s project or that person simply didn’t want to do this task. When
When presenting this case, I worry about leaving the impression with the students that IT departments are always resistant and uncooperative. This is certainly not the case. I believe the fundamental
In the final analysis, I think the wrong decision was made. Even though the IT department was represented by a lazy or incompetent worker, Don should not have been given access to the internal
I use Figure 6-19 to summarize Chapters 4, 5, and 6.I expect my students to know the meaning of all the terms on that figure and to be able to explain how they work together. If there is any student
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