Questions and Answers of Experiencing MIS

With regard to Emerson Pharmaceuticals’ project to upgrade to a thin-client order-entry system, briefly explain how you think project management must address each of the knowledge areas shown in
4. Consider the process of an election campaign—say, a campaign to elect one of your fellow students for the position of student goverriment president(or similar office at your university).a.
5. Suppose you have a computer virus that is so severe you must reformat your hard drive.
Develop a WBS for the process for recovering your computer.
Estimate the time it will take you to perform each task.
Neither lines of code nor function point estima- tion pertains to this task. Explain one other way you can improve the quality of your estimate.
Suppose you suspect that your estimate for the time of recovery could be low by as much as 200 percent. How could you use this knowledge?
Suppose you are the manager of the shipping department at Emerson Pharmaceuticals. Assume Emerson is planning the project to build the new thin-client order-entry applica- tion. What observations or
6. Suppose you are the manager of the shipping depart- ment at Emerson during the order-entry project. Assume you conclude that the requirements are not complete.a. What outcome do you project?b.
7. What is the single most important task for users on a large-scale systems development project? Do you agree? Why or why not? Why must requirements emerge as a result of a conversation between
Q1 What is outsourcing?
Q2 Why do organizations outsource IS and IT?
03 What are popular outsourcing alternatives?
Q4 What are the risks of outsourcing?
Q1 What are the costs in a typical IT budget?
Q2 Who pays IT costs?
Q3 What are tangible and intangible costs and benefits?
Q4 How are IT proposals evaluated?
Q5 How is total cost of ownership used to compare alternatives?
Q6 What cost/benefit techniques are used to evaluate IT projects?
Q7 What factors complicate the financing and accounting for IT projects?
1. Suppose you are the ClO, and you are opposed, on what you perceive as legitimate grounds, to an outsourcing proposal. Suppose you know that everyone on the steering committee thinks you’re
2. Suppose you’ re on the steering committee, and you know that the ClO is biased about the outsourcing proposal. What questions can you ask to assess the degree to which his bias is influencing
3. Describe a situation where you were in a biased situation and you needed to convince others to believe you, despite your bias. What did you do? Did it work?
/. Suppose you have to make a decision and you feel you don’t know what you need to know to make that decision with confidence. Does it help to consider the cost of a mistake? How? Does it help to
5. Some executives say there’s always more time than you think. You can always find atemporizing measure to buy yourself more time.Others say that it is critical to be decisive; make decisions when
5. One theory holds that some people are just better decision makers—that when given very little data, some people just have the knack for making good decisions. Others contend that there is no
7. the scenario presented, the CEO is frustrated and wants to get the IS mess out of her hair. How do her emotions cause her to second-guess her decision process? What role do you think emotions
1; Consider the per-user and per-computer allocations in Figure CE21-2.a. Suppose you are the manager of Sales, and the company is proposing to use a per-user cost allocation. Explain how you could
Why is TCO important to Microsoft and Oracle? In the long run, can they win this argument? Why or why not? What will happen to their advantage when users have become better trained on Linux and
The Microsoft Excel product in your computer lab can be used to perform NPV analysis. You can also find a simple NPV calculator at www.investopedia.com/calculator/NetPresentValue.aspx (or perform a
4. Reread section Q7.a. Make the argument that, because of intangibles, NPV for IT projects is nothing more than a numeric smokescreen. Argue that such analyses are not only worthless, they are
Q1 How do decisions vary by level?
02 What is the difference between structured and unstructured decisions?
Q3 How do decision level and decision process relate?
Q4 What is the difference between automation and augmentation?
05 How does IS support decision steps?
Give an example of three different operational decisions that Singing Valley personnel make each day.
Describe an information system that could be used to facilitate those decisions.
Give an example of three different managerial decisions that Singing Valley managers make each week.
Give an example of three different strategic decisions that Singing Valley’s owners might make in.a year. Describe an information system for each.Which of the decisions in your answers to questions
Give an example of an augmentation system that would support one of the decisions in your answer to question 1. Describe work performed by each component of the information system.Show how Figure
Q1 What are the benefits of knowledge management?
02 What are content management systems?
Q3 What are the challenges of content management?
Q4 How do people share knowledge via collaboration?
Q5 What are expert systems?
Q1 What is a spreadsheet?
Q2 How do you get started with Excel?
Q3 How can you enter data?
05 How can you format data?
06 How can you create a (simple) formula?
Q7 How can you print results?
3. Click the tab named Sheet2 in the workbook you used for exercise 2.a. Place the labels Part Description, Quantity on Hand, Cost, and Total Value in cells A2, A3, A4, and A5, respectively. Center
Q1 Is $80,000 enough?
Q2 What process should I use for establishing a budget?
Q3 What hardware do we need?
Q4 What software do we need?
Q5 What is the role of the IT department?
Q6 Is $80,000 enough? (continued)
Q1 What is the purpose of a database?
Q2 What does a database contain?
Q3_ What is a DBMS, and what does it do?
Q4 What is a database application?
Q5 What is the difference between an enterprise DBMS and a personal DBMS?
1. To what extent do you agree with the opinions presented here? To what extent are the concerns expressed here justified? To what extent might they be due to other factors?
3. From his comments, how many different themes are there in his data? What does this imply about his ability to keep his data in a spreadsheet?
4. Does the concern about not sharing data relate to whether he uses a database?
FiredUp, Inc., (the same FiredUp we met at the end of Chapter 3, p. 60) is a small business owned by Curt and Julie Robards. Based in Brisbane, Australia, FiredUp manufactures and sells FiredNow, a
FiredUp wants to track every stove and the customer who purchased it. They want to know which customers own which stoves in case they need to notify customers of safety problems or need to order a
To what extent does the dynamic you identified in your answer to question 1 pertain to databases? Do you think it likely that, in 2050, some small business people will retire and make statements
Describe a product or service that you could develop that would induce students to provide the data in question 3.
Considering your answers to questions 1 through 4, identify three organizations in your community that could generate a database that would potentially be more valuable than the organization itself.
1. Suppose you manage a business activity that needs a new IS with a database. The development team is divided on which DBMS you should use. One faction wants to use Oracle, a second wants to use
2. Performance is just one criterion for selecting a DBMS. Other criteria are the cost of the DBMS, hardware costs, staff knowledge, ease of use, ability to tune for extra performance, and backup and
3. The Transaction Processing Council (TPC) is a not-for-profit corporation that defines transaction processing and database benchmarks and publishes vendor-neutral, verifiable performance data.
4. Reflect on your answers to questions 1 through 3. On balance, what good are benchmarks? Are they just footballs to be kicked around by vendors? Are advertisers and publishers the only true
Q1 How does email travel?
02 What is a communications protocol?
03 What are the functions of the five TCP/IP-OSI layers?
Q4 How does the Internet work?
Q5 How does www. pearsonhighered. com become 165.193.123.253?
1. Assume you teach your MIS class and that a student comes to your office one day and asks, “Why do I have to learn how the Internet works? Give me three practical applications of this
2. How important do you think the existence of the _TCP/IP—OSI protocols and architecture are to the success of the Internet? How did they contribute to the growth of the Internet? In what ways do
3. Search the Internet for four companies that make products for one or more of the five layers of the TCP/IP—OSI architecture. Search for terms introduced in Chapter 6 and in this extension, such
4. At one time, it was believed that the world would soon run out of IP addresses. Accordingly, a new protocol called IPv6 was proposed with longer IP addresses that provide many more unique IP
As stated in MIS in Use 6 (page 126), the biggest bottleneck in the Internet is the last mile from the ISP to the home. Numerous cities are developing plans and proposals to provide optical cable to
Q1 How do functional processes relate to functional applications and systems?
02 What are the functions of sales and marketing applications?
03 What are the functions of operations applications?
Q4 What are the functions of manufacturing applications?
Q5 What are the functions of human resources applications?
Q6 What are the functions of accounting applications?
Q7 What are the problems of functional processes?
Q1 Why is cross- functional BPM not quite so easy?
02 What are the benefits of inherent processes?
03 What are the functions and characteristics of customer relationship management (CRM) applications?
Q4 What are the functions and characteristics of enterprise resource planning (ERP) applications?
05 What are the functions and characteristics of enterprise application integration (EAI) applications?
Q6 What is a realistic role for BPM in cross-functional processes?

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