Questions and Answers of Experiencing MIS

How did outsourcing HR contribute to the success of OneSystem? LO.1
It's overstated, because the 250,000 jobs lost per year is a small percentage of the 137 million U.S.workers. LO.1
Outsourcing does not impact a high percentage of U.S. jobs. Rather, it is increased productivity that enables fewer people to accomplish more. The same level of output can be achieved with fewer
Productivity is not a “culprit”; rather, it enhances the material quality of everyone's life. It enables society to do more with less. Productivity makes existing means of operation obsolete;
Creative destruction occurs when economic factors remove organizations that have become inefficient.For example, Dell’s direct-marketing model drove IBM to sell its personal computer business to
You should not define yourself in terms of a particular technology, because those technologies will be replaced by others. Define yourself as someone who can use the latest interorganizational
The principle is the same for each of these systems and technologies. Knowledge of the system or technology will open the door, but that door will stay open only as long as the business professional
I use the example of OLAP from this list because most students think they’d have to be a real techie to use it to get an interesting job. Not so! Howcould you use knowledge of OLAP to obtain a job?
I would be exceedingly surprised if students who seriously embarked upon this course of action did not have more job opportunities than they would ever imagine. LO.1
This is a long list of situations. One approach is to ask the students to group the situations into categories according to the severity of the violation. Three possible categories are: OK,
If Iw as told that an employee was spending 3 hours a day on the Web, I’d evaluate that employee's recent performance. I’d find out what jobs the employee was supposed to have been doing and find
I personally find secret monitoring of employees computer use a bit creepy, but the employer is paying for the employees’ time and for the equipment.I grant an employer's right to perform such
It is certainly legal for companies to read employees’emails, and, because the employer is paying for the employees’ time and the computer and network equipment, I think it’s ethical. When
I personally dislike a style of management that relies on the hammer of discovery to limit employees’misuse of computers. I'd prefer to manage by giving people work they want to do; by creating
Why is business process management important to organizations? LO.1
How does business process management vary in scope? LO.1
How does Business Process Modeling Notation (BPMN)document business processes? LO.1
How does the interaction of business process elements affect cost and added value? LO.1
_ What role do information systems play in business processes? LO.1
What are the advantages of the service-oriented architecture(SOA)? LO.1
Why are XML and other SOA standards important? LO.1
Is it ethical for you to write the email agreeing to take the product back? If that email comes to light later, what do you think your boss will say? LO.1
Is it ethical for you to offer the “advertising” discount? What effect does that discount have on your company’s balance sheet? LO.1
Is it ethical for you to ship to the fictitious company? Is it legal? LO.1
Describe the impact of your activities on next quarter’s inventories. LO.1
Clearly, this person is bitter about new programs and new ideas. What do you think might have been the cause of her antagonism? What seems to be her principal concern? LO.1
What does she mean by "vicious" compliance? Give an example of an experience you've had that exemplifies such compliance. LO.1
What does she mean when she says, "If someone wants to empower me, she would listen rather than talk"? How does listening to someone empower that person? LO.1
Her examples of "pull change" all involve the use of new products. To what extent do you think pull works for new management programs? LO.1
If you managed an employee who had an attitude like this, what could you do to make her more positive about organizational change and new programs and initiatives? LO.1
Reread MIS in Use 7 on pages 178-179. Redraw Figure 1 so that all activities are services. Use the standard BPMN symbols. LO.1
Explain the problems in the business process in Figure 1. LO.1
Redraw Figure 2 so that all activities are services.Use the standard BPMN symbols. LO.1
Explain the problems in the business process in Figure 2. LO.1
Develop a process that solves the problems you identified in your answers to questions 2 and LO.1
Consider the use of information systems and information technology. Possible technologies to use are email, FTP and Microsoft SharePoint, but you need not restrict your thinking to these
Identify the activities that are performed in the process of selecting and installing stone countertops.Ensure that each activity is a service. LO.1
Identify the resources that apply to these activities. LO.1
Identify the data that flows among activities. LO.1
Model the stone selection process using BPMN notation. Use PowerPoint to create your model and construct it in swim-lane format. LO.1
Explain how a knowledge of business process management could help you become a stone slab client rather than a stone chipper. LO.1
Ask the students to give examples of each of the quadrants of the Porter competitive strategy model for the river rafting industry. LO.1
Ask the students to evaluate MRV’s competitive strategy:a. What does their strategy mean? What characterizes a quality customer? What characterizes a quality relationship?b. What are five ways that
Consider MRV from a process perspective:a. Describe three different business processes that MRV must have to be able to profitably conduct a river trip. (There are lots more than three, by the
Consider possible solutions to the process problem:a. What solution to this process problem does the text present?b. What are two other ways of solving this process problem? LO.1
Assume the problem is that there is no effective and reliable communication method for the warehouse manager to notify salespeople that no private tents are available.a. What are five different ways
How big is an exabyte, and why does it matter? LO.1
How do business intelligence (Bl) systems provide competitive advantages? LO.1
What problems do operational data pose for BI systems? LO.1
What are the purpose and components of a data warehouse? LO.1
What is a data mart, and how does it differ from a data warehouse? LO.1
What are the characteristics of data-mining systems? LO.1
In your own words, explain why a sample can give the same accuracy of results as the entire data set. Under what circumstances would it not give the same results? LO.1
Did this employee have an ethical responsibility to speak up regarding his belief about the quality of the data-mining model? Why or why not? LO.1
If you were this employee, what would you have done? LO.1
If your answers are different for questions 3 and 4, explain why. If they are not different, explain why not. LO.1
Suppose you were this employee and you spoke to your direct boss about your misgivings. Your boss said, “Forget about it, junior.” How would you respond? LO.1
Explain how reporting systems could be helpful to you. LO.1
Show the structure of one or two reports that you could use to identify poorly selling models. How would you structure the reports to identify different sales trends in different regions? LO.1
For one of your reports in question 2, write a description of your requirements for an IT professional. Be as complete and thorough as you can in describing your needs. LO.1
Explain how data-mining systems could be helpful to you. LO.1
How could regression analysis help you determine poorly selling brands? LO.1
Do you believe there is an application for a KM system for identifying poorly selling brands? Why or why not? LO.1
Do you believe there is an application for an expert system for identifying poorly selling brands? Why or why not? LO.1
How do global information systems benefit the value chain? LO.1
What are the challenges of international business process management? LO.1
How does Web 2.0 affect international business? LO.1
How do global information systems affect supply chain profitability? LO.1
What is the economic impact of global manufacturing? LO.1
Summarize the difference between obtaining D&B data by purchasing reports from the D&B Web commerce server and by obtaining D&B data via SOA services. LO.1
Explain how schema validation improves the quality of the data exchange. How can D&B and its Web services customers use schema validation to their advantage? LO.1
D&B is an international organization that provides data to customers worldwide. What advantages does the use of SOA services provide for non-U.S. customers? LO.1
How does the D&B Web services interface give D&B a competitive advantage over other data providers? LO.1
Do you agree that buying in on a time-and-materials project is always unethical? Explain your reasoning. Are there circumstances in which it could be illegal? LO.1
Suppose you learn through the grapevine that your opponents in a competitive bid are buying in on a time-and-materials contract. Does this change your answer to question 1? LO.1
Suppose you are a project manager who is preparing a request for proposal on a time-and-materials systems development project. What can you do to prevent buy-ins? LO.1
Under what circumstances do you think buying in on a fixedprice contract is ethical? What are the dangers of this strategy? LO.1
Explain why in-house development projects are always time-and-materials projects. LO.1
Suppose you ask a senior manager for advice, as described in the guide. Does the manager’s response absolve you of guilt?Suppose you ask the manager and then do not follow her guidance. What
Explain how you can buy in on schedule as well as costs. LO.1
What do you think of this developer’s attitude? Do you think he’s unduly pessimistic or do you think there’s merit to what he says? LO.1
What do you think of his idea that management thinks they’re negotiating? Should management negotiate schedules? Why or why not? LO.1
Describe the intangible costs of having an organizational belief that schedules are always unreasonable. LO.1
If this developer worked for you, how would you deal with his attitude about scheduling? LO.1
What do you think managers should do in light of your answer to question 7? LO.1
Assume you have been given the tasks described in MIS in Use 10, page 251. Ensure that everyone on your team understands the terms viral marketing and viral hook. Also ensure that everyone
Visit Facebook or MySpace and find an application that is similar to the one that MRV wants to develop.Do not restrict your search to river-rafting applications(there aren't many). Instead, look for
Brainstorm with your team possible viral hooks for Let’s Go Rafting. Create a list of five alternatives.Establish criteria for evaluating those alternatives, and then as a team rank those
Describe how the SDLC pertains to the development of this application. Describe the tasks that need to be accomplished in each phase. Indicate who should perform the tasks: MRV, an outsource
Develop a list of the top five to seven features of your application. Explain how those features pertain to your viral hook. Explain how those features pertain to MRV’s competitive strategy.
Define criteria for success for your application. Assess how likely your application is to achieve success.Compare the potential benefit of your social networking application to Sue's idea for new
If you ask users why they did not participate in requirements specification, some of the common responses are the following:a. “I wasn't asked.”b. “I didn’t have time.”c. “They were
Is this opening scenario realistic?a. Is Sue credible? Does she know what she wants?Is she realistic?(Sure.)b. How does she proceed? Does she need a programmer?(No.) .c. What should Sue do? LO.1
Use Figures 10-2 through 10-9 as guides for the students to identify, in general terms, the work that MRV needs to do for each phase of the SDLC:a. Definitionb. Requirementsc. Designd.
Consider the exercise just completed:a. How would Sue have behaved differently if she had known what we just did?b. What role can you see for yourself with regard to systems development?c. As a
What is the purpose of a database? LO.1
What does a database contain? LO.1
What is a DBMS, and what does it do? LO.1
What is a database application? LO.1
What is the difference between an enterprise DBMS and a personal DBMS? LO.1

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