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business
introduction global business

Questions and Answers of Introduction Global Business

•describe the different approaches that can be used to determine financial performance targets and discuss the impact of their level of difficulty on motivation and performance;
•explain the potential harmful side-effects of results controls;
•describe the three different types of controls used in organizations;
•explain the misconceptions relating to relevant costs and revenues.
•describe the key concept that should be applied for presenting information for product mix decisions when capacity constraints apply;
•distinguish between relevant and irrelevant costs and revenues;
•identify and describe the different pricing policies.
•describe the ABC cost hierarchy;
•identify and explain each of the four stages involved in designing ABC systems;
•explain why traditional costing systems can provide misleading information for decision-making;
•present relevant financial information for a decision as to whether a product should be sold at a particular stage or further processed;
•discuss the arguments for and against each of the methods of allocating joint costs to products;
•explain the alternative methods of allocating joint costs to products;
•explain and identify the split-off point in a joint-cost situation;
•describe the various denominator levels that can be used with an absorption costing system;
•explain the difference in profits between variable and absorption costing profit calculations;
•prepare profit statements based on a variable costing and absorption costing system;
•explain the meaning of operating leverage and describe how it influences profits;
•apply cost–volume–profit analysis in a multi-product setting;
•construct break-even, contribution and profit–volume graphs;
•apply the numerical approach to answer questions similar to those listed in Example 8.1;
•justify the use of linear cost and revenue functions;
•compute the value of closing work in progress and completed production using the weighted average and first in, first out, methods of valuing work in progress.
•explain and calculate equivalent units;
•prepare process, normal loss, abnormal loss and abnormal gain accounts when there is no ending work in progress;
•explain when process costing systems are appropriate;
•calculate and explain the accounting treatment of the under-/over-recovery of overheads;
•justify why budgeted overhead rates should be used in preference to actual overhead rates;
•distinguish between traditional and activity-based costing (ABC) systems and calculate product costs derived from an ABC system;
•construct an overhead analysis sheet and calculate cost centre allocation rates;
•understand the factors influencing the choice of an optimal cost system;
•describe how cost systems differ in terms of their level of sophistication;
•explain why different cost information is required for different purposes;
•describe backflush costing.
•distinguish between an integrated and an interlocking accounting system;
•record the accounting entries for an integrated and interlocking accounting system;
•distinguish between first in, first out (FIFO), last in, first out (LIFO) and average cost methods of stores pricing;
•describe the materials recording procedure;
•explain the meaning of each of the key terms or concepts highlighted in bold in this chapter;
•explain why it is necessary to understand the meaning of different cost terms;
•identify and describe the functions of a cost and management accounting system;
•outline and describe the key success factors that directly affect customer satisfaction;
•justify the view that a major objective of commercial organizations is to broadly seek to maximize future profits;
•identify and describe the elements involved in the decision-making, planning and control process;
3. How would an expatriate manager adjust the shift from working in a large organization to a small one in a foreign environment?
2. Give an example of when an FSE would have to apply generalist knowledge.
1. What are some of the skills that can make an expatriate manager successful? Give an example of each of the traits and how they would be found in a foreign environment.
3. What is the link between an international business’s strategy and its HRM policies, particularly with regard to the use of expatriate employees and their pay scale?
2. What types of companies would benefit the most from becoming customer-experience driven?
1. Can focusing on the customer’s experience become a competitive difference for BMO?
2. What else, besides labour costs, influences a company to move or change locations?
1. Should a country “hold onto its jobs”? How can it do this in a rapidly changing and increasingly global world?
6. Understand how organized labour can influence strategic choices in international business firms.
5. Understand how and why compensation systems might vary across nations.
4. Explain how and why performance appraisal systems might vary across nations.
3. Recognize how management development and training programs can increase the value of human capital in the international business firm.
2. Identify the pros and cons of different approaches to staffing policy in international business.
1. Summarize the strategic role of human resource management in the international business.
1. Does it surprise you that the second-largest clothing retailer is only selling in stores in 54 countries plus an additional 10 countries online? Why do you think it is not covering more of the
4. Explain how an efficient materials management function can help an international business compete more effectively in the global marketplace. Use examples.
2. A chemical firm is considering how best to supply the world market for sulfuric acid. A manufacturing plant costs approximately $20 million to construct and requires a moderately skilled
2. What types of firms can you predict may eventually move back to North America?
1. Do you see this as the beginning of a trend, or is GE’s experience unique?
2. Using the risks you identified above, how can these risks be mitigated?
1. Other than rising labour costs, what are some other risks of having facilities in China?
5. Describe what is required to efficiently coordinate a globally dispersed production system.
4. Identify the factors that influence a firm’s decision of whether to source supplies from within the company or from foreign suppliers.
3. Recognize how the role of foreign subsidiaries in production can be enhanced over time as they accumulate knowledge.
2. Explain how country differences, production technology, and product features all affect the choice of where to locate production activities.
1. Explain why production and logistics decisions are of central importance to many multinational businesses.
3. How does the marketing mix for Domino’s Pizza in Japan differ from that in the United States?How does that in India differ from the U.S. marketing mix?
2. What do you think Domino’s does from an organizational perspective to make sure that it accommodates local differences in consumer tastes and preferences?
1. Do you think it is wise for Domino’s to stick to its traditional “home delivery” business model, even when that is not the norm in a country, and when its international rivals have changed
3. You are the marketing manager of a food products company that is considering entering the South Korean market. The retail system in South Korea tends to be very fragmented. Also, retailers and
1. Imagine you are the marketing manager for a Canadian manufacturer of disposable diapers. Your firm is considering entering the Brazilian market. Your CEO believes the advertising message that has
5. New-product development is a high-risk, potentially high-return activity. To build a competency in new-product development, an international business must do two things: disperse R&D activities to
4. Price discrimination exists when consumers in different countries are charged different prices for the same product. Price discrimination can help a firm maximize its profits. For price
3. A critical element in the marketing mix is communication strategy, which defines the process the firm will use in communicating the attributes of its product to prospective customers. Barriers to
2. A distribution strategy decision is an attempt to define the optimal channel for delivering a product to the consumer. Significant country differences exist in distribution systems. In some
1. Market segmentation refers to the process of identifying distinct groups of consumers whose purchasing behaviour differs from each other in important ways. Managers in an international business
2. With respect to competition policy, how often do monopolies occur? Can you give any examples?Are there any monopolies in the public sector as well as the private sector?
1. Who wins when products are dumped into a market? Who loses?
2. What do you think the impact may be of the Dove campaign on Unilever’s other products, which include AXE body products, Ponds cremes, and Sunsilk hair products
1. How do companies define their “social mission”? Is it the same throughout the world?
5. Give examples of how the globalization of the world economy is affecting new-product development within international businesses.
4. Summarize why and how a firm’s pricing strategy might vary among countries.
3. Illustrate why and how advertising and promotional strategies might vary among countries.
2. Describe why and how a firm’s distribution strategy might vary among countries.
1. Explain why and how it may make sense to vary the attributes of a product among countries.
2. Despite the rise of the Canadians service economy, manufacturing still plays a part in the local economies of many cities across Canada. What can cities and provinces do to attract and retain
1. How can a company in a mature industry like the steel industry position itself for growth?
4. How do you explain the popularity of countertrade? Under what scenarios might its popularity increase still further by the year 2027? Under what scenarios might its popularity decline by 2027?
2. You are the assistant to the CEO of a small textile firm that manufactures high-quality, premiumpriced, stylish clothing. The CEO has decided to see what the opportunities are for exporting and
1. A firm based in British Columbia wants to export a shipload of finished lumber to the Philippines. The would-be importer cannot get sufficient credit from domestic sources to pay for the shipment
2. Why do you think the BDC focused its efforts on small and medium-sized (SME) enterprises?
1. Given the fact that Canada has a well-developed network of commercial banks across the country, is there still a need for the BDC?
2. What organizations do other countries fund and support, similar to Canada’s BDC and the EDC?
1. If EDC did not exist, what would happen to a company such as Nexterra?
5. Explain the implications for business.
4. Give examples of how countertrade can be used to facilitate exporting.

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