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business
organization development

Questions and Answers of Organization Development

What aspects of the Dialogic Mindset are consistent with or contrast with your current ways of thinking about organizations and change?
When might it be more, or less, appropriate to use Dialogic OD methods? Or, perhaps to combine Dialogic with Diagnostic OD approaches?
Based on reading this chapter, what ideas would you like to learn more about? How might you do that?
Where are you on the humanistic versus organizational effectiveness values continuum?
How strong are your measurement and data analytic skills? Do you understand linkage research and how to connect information across different levels of analysis?
How would you design an individual feedback framework for assessment and development? What tools would you select and why?
How would you describe your approach to coaching? What types of coaching engagements do you prefer and why?
Which professional associations and conferences are you engaged in and why? How many are focused on OD versus content or practice domain specific?
Discuss each of the items in the chapter by commenting on what the author has said and then adding any additional insights.
Take time to review what chapters in the book can best help you address the issues, challenges, and suggested learning to be a most effective OD practitioner.
What are transformation and change management (CM) key components of organization development (OD)?
What organizational functions are impacted by OD?
What is systems thinking, and why is it important to OD?
What did each of these four contribute to the development of the field of OD: Taylor, Lewin, Bion, and McGregor? How much of what they “discovered” is still in use today by OD practitioners?
How did “group development” expand to become “organization development”? What was the role of the T-group in that evolution?
What stands out for you as you study Alban's OD Timeline? What are some examples of how what was happening in the larger world contributed the context and/or the stimulus for something that happened
What criticisms might you expect to hear from operating managers about the traditional action research model, and how might you answer them?
Why is Appreciative Inquiry often regarded as a revolutionary approach to change?
How are Burke's pre-launch, launch, and post-launch unique and different from other approaches to change?
What is the difference between incremental and transformational change?
How does action research compare to Appreciative Inquiry?
What types of change are you consulting on? Are any of these changes transformational?
How well do your clients understand the unique requirements of transformational change and how to lead them?
How could you get better positioned to consult on large-scale change efforts from their launch, especially those that are transformational?
What large-system change methodologies do you or can you use? How well do they address the requirements of transformational change?
How well are you positioned to provide executive coaching to leaders who aspire to lead their change efforts in conscious ways?
How can transformational leadership help transform organizations?
What OD competencies help to strengthen a transformational leader?
Do your personal values, vision, and mission align with your organization's values, vision, and mission? If so, how and why? If not, what can be done?
How can you as a transformational leader stay aware of internal and external factors of your organization and its environment before and during an organization's transformation?
Take a negative situation; using the AI philosophy and principles, how would you reframe the situation into a positive situation—something that you wish to learn about and have more of?
How are you seeing the three circles of the strengths revolution affecting the field of OD today? How are you working to lift up, magnify, and refract strengths in yourself and others through your
Reflect on how you might experiment with the impact of inquiry—how much do you track the impacts of different types of questions you ask? How does a deficit-based question lead to a different
How can you integrate the principles of AI with other OD methodologies to experiment with new approaches for creating positive organizational change?
Pick a particular set of jobs (OD professionals) or roles (leadership). Create a competency framework utilizing the competency development model: domains to subdomains to the competency statement.
Identify existing competencies and use the model prescribed in Figure 7.1 Example of Competency Statement within a Conceptual Framework to assess how well the competency meets the specificity
What are the benefits of developing validated OD competencies? What are the challenges to creating a competency framework for the field of OD?
What role can OD practitioners play in developing and implementing competency approaches in organizations?
Do you find market needs changing for your expertise?
Are you periodically asking if your passions are changing?
Are you spending time on ideal or less-than-ideal buyers?
Are you meeting an average of two ideal buyers weekly?
What book topics would find appeal among your ideal buyers?
What events can you host that will attract buyers/recommenders?
What have you found most challenging during front-end work?
What are your best practices for the front-end outcomes?
What have you found most critical in how your use of self shows up during this front-end work?
Where do you see opportunities for improving current practices?
Where do you see similarities or differences in opportunities and challenges for internal and external OD practitioners?
Why is the launch phase of assessing, action planning, and implementation so important in the OD process?
What are some of the philosophical issues that should be considered between the change agent and the client before engaging in the launch phase of OD, and why are these issues important to the change
What are examples of how significant changes and decisions have been made by top level leaders without first assessing reality and listening to those closest to the issues involved?
What are important advantages and disadvantages of using various assessment methods?
What would you put on your checklist of criteria to remember in making action planning and implementation successful?
What do you believe are important pitfalls to avoid in the launch phase of OD?
Describe a situation or scenario where you have had to compromise proving or improving, because of time and money limitations? How did you handle that situation, what did you learn, and what would
What are the benefits to finding effective ways to balance these competing demands? What are some of the risks?
As you look at the 10 evaluation strategies, can you come up with more examples or options that you could utilize? Consider describing low- versus high-rigor strategies for one of the levels. Then
In a small group, have one person bring an evaluation challenge. Walk through the two question series to identify a strategy, and then discuss the implementation of that strategy.
What benefits result from a co-created, shared definition of change success?
How does the Change Measurement Framework build on earlier efforts to measure the impact of OD and CM activities?
For the CRM example described above, identify measures relevant to the individual adoption and usage outcomes.
Discuss the difficulties you would expect to experience when implementing the Prosci Change Measurement Framework.
What have been your experiences with closing OD engagements?
What is a healthy mindset to have around closure?
How can you incorporate the closing questions to mobilize energy throughout the OD process?
As an OD practitioner, if a client asks you what your values are, what would be your answer? Does it matter?
Do you identify yourself more with Diagnostic OD or Dialogic OD? Why?
Think about a current or recent client and identify in that organization the operator, engineering/design, and executive cultures.
As you think about that client, what are the major occupations of the key managers and employees, what technologies drive the organization, and what occupational cultures are involved?
Has your organization used behavioral coaching in its improvement attempts? Was the effort successful? Why? Why not?
As a member of an organization, at whatever level, consider this statement: “To help others develop, you must start with yourself.” What does this mean for you, your team, or organization?
Think about team(s) you have led or been a part of. How might the Team Building without Time Wasting process have been implemented?
Have you ever been part of a “dysfunctional” team? How did that work out? How about a functional team? What did you find was the biggest difference being dysfunctional or functional made to you,
Why are some teams unable to be as innovative as they would like to be?
Which of the five innovation skills—questioning, observing, networking, experimenting, associative thinking—are most important? How can OD practitioners help teams develop each of these skills?
How can OD practitioners encourage team leaders to be more innovative in their approach to managing their teams? How might the practitioner help the team in general to be more innovative?
In what ways does transformation and change in large systems differ from change in small systems such as leader-subordinate dyads or work teams?
What special knowledge and skills are needed to practice OD in large systems?
OD has traditionally been applied within a particular system. Large system change may require interventions that go beyond the system's boundaries to influence parts of the environment. What are the
It has often been said that large systems cannot rely on outside experts to transform and change them but must build their own change capability within the system. What does this mean for large
How can SOAR be combined with other change management techniques to bring about transformation within your organization?
How can SOAR be utilized to build strategic capacity within the teams that you work with?
How can SOAR and lean management methodologies create culture change in back office processes?
How does SOAR support holistic transformation?
How can SOAR be used at your organization to release energy, creativity and engagement?
What are the similarities and differences between sustainability and any other transformation challenges?
How does the challenge of sustainability impact the life of your organization today? What does your organization do to manage these challenges effectively?
What OD methods and approaches, in addition to the ones already named, might be particularly effective when addressing the challenges of sustainability in business?

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