Questions and Answers of Organizational Behaviour Understanding

About 15 technicians were responsible for the maintenance of machinery. At any one time, one machine would be set aside for maintenance work. Ninety percent of the time, a machine that was designated
About 15 technicians were responsible for the maintenance of machinery.At any one time, one machine would be set aside for maintenance work.Ninety percent of the time, a machine that was designated
About 15 technicians were responsible for the maintenance of machinery.At any one time, one machine would be set aside for maintenance work.Ninety percent of the time, a machine that was designated
What have you learned about personality, job crafting, and work engagement from this exercise? How can you use this information in future jobs and in your career? What are the potential benefits of
After graduating from business school, Sabrita received a job offer from a large accounting firm to work as a junior accountant. She was ranked in the top 10 of her class and could not have been
Consider how engaged you are when performing your job. To what extent does job crafting contribute to your work engagement? To be sure, refer to your work engagement score from the exercise in
After graduating from business school, Sabrita received a job offer from a large accounting firm to work as a junior accountant. She was ranked in the top 10 of her class and could not have been
Do some people engage in job crafting behaviours more than others? To find out, refer to your score on the proactive personality scale from Chapter 2 . If you have not yet completed the scale, do so
Why are there differences in the extent to which people engage in each of the job crafting behaviours? What are the potential benefits of job crafting, and should employees engage in job crafting
After graduating from business school, Sabrita received a job offer from a large accounting firm to work as a junior accountant. She was ranked in the top 10 of her class and could not have been
Each group member should present his or her score on the four job crafting dimensions. What job crafting dimensions do group members score high and low on? Is there any consistency among group
It was clear to Evans that hiring a store manager for Ruffian Kelowna was a priority. Where and how he would find someone, however, was a problem. It had been common for Ruffian Apparel to simply
It was clear to Evans that hiring a store manager for Ruffian Kelowna was a priority. Where and how he would find someone, however, was a problem. It had been common for Ruffian Apparel to simply
It was clear to Evans that hiring a store manager for Ruffian Kelowna was a priority. Where and how he would find someone, however, was a problem. It had been common for Ruffian Apparel to simply
It was clear to Evans that hiring a store manager for Ruffian Kelowna was a priority. Where and how he would find someone, however, was a problem. It had been common for Ruffian Apparel to simply
It was clear to Evans that hiring a store manager for Ruffian Kelowna was a priority. Where and how he would find someone, however, was a problem. It had been common for Ruffian Apparel to simply
It was clear to Evans that hiring a store manager for Ruffian Kelowna was a priority. Where and how he would find someone, however, was a problem. It had been common for Ruffian Apparel to simply
It was clear to Evans that hiring a store manager for Ruffian Kelowna was a priority. Where and how he would find someone, however, was a problem. It had been common for Ruffian Apparel to simply
Michael Simpson is one of the most outstanding managers in the management consulting division of Avery McNeil and Co. (Avery McNeil is primarily an accounting firm, but it also has two divisions
Michael Simpson is one of the most outstanding managers in the management consulting division of Avery McNeil and Co. (Avery McNeil is primarily an accounting firm, but it also has two divisions
Michael Simpson is one of the most outstanding managers in the management consulting division of Avery McNeil and Co. (Avery McNeil is primarily an accounting firm, but it also has two divisions
Michael Simpson is one of the most outstanding managers in the management consulting division of Avery McNeil and Co. (Avery McNeil is primarily an accounting firm, but it also has two divisions
Michael Simpson is one of the most outstanding managers in the management consulting division of Avery McNeil and Co. (Avery McNeil is primarily an accounting firm, but it also has two divisions
Michael Simpson is one of the most outstanding managers in the management consulting division of Avery McNeil and Co. (Avery McNeil is primarily an accounting firm, but it also has two divisions
Michael Simpson is one of the most outstanding managers in the management consulting division of Avery McNeil and Co. (Avery McNeil is primarily an accounting firm, but it also has two divisions
Michael Simpson is one of the most outstanding managers in the management consulting division of Avery McNeil and Co. (Avery McNeil is primarily an accounting firm, but it also has two divisions
At 24, Sara Tremblay felt she had landed her dream job. As an assistant procurement manager for Xenon Natural Foods, she had the job of sourcing many of the raw food materials that went into the
At 24, Sara Tremblay felt she had landed her dream job. As an assistant procurement manager for Xenon Natural Foods, she had the job of sourcing many of the raw food materials that went into the
At 24, Sara Tremblay felt she had landed her dream job. As an assistant procurement manager for Xenon Natural Foods, she had the job of sourcing many of the raw food materials that went into the
In this exercise, we will examine your attitudes towards absenteeism from work. Although you learned in the chapter that absence can stem from job dissatisfaction, the scenarios below show that a
What organizational learning practices might be effective for changing employee behaviours and improving the quality of the hotel’s service? Consider the potential of organizational behaviour
Do you have a proactive personality? To find out, answer the 17 questions below as frankly and honestly as possible, using the following response scale:1–Disagree very much2–Disagree
Each group member should present their proactive personality, GSE, and CSE scores. Next, consider the extent to which each member has been involved in extracurricular and service activities and in
Based on what you know about learning theory, explain why the workers engaged in inappropriate behaviours during work hours and why they were not doing what they were supposed to be doing. Do you
Want to learn about your general self-efficacy? Answer the eight questions below as frankly and honestly as possible, using the following response scale:1–Strongly disagree2–Disagree3–Neither
When are a proactive personality, GSE, and CSE most likely to be beneficial? When are they least likely to be beneficial?
Use operant learning theory and social cognitive theory to explain what can be done to eliminate undesirable behaviours and increase desirable behaviours. What approach do you recommend and why?
To find out about your core self-evaluations, answer the 12 questions below as frankly and honestly as possible, using the following responsescale:1–Strongly disagree2–Disagree3–Neither agree
Do you think organizations should hire people based on whether they have a proactive personality and on their GSE and CSE scores? What are the implications of this?
What do you think of the way the school board responded to the Toronto Star investigation? Do you think it will eliminate the problems? Explain your answer.
Based on your proactive personality, GSE, and CSE scores, what have you learned about yourself and your behaviour in different situations?
Do you think that organizational learning practices can be used to change employee behaviours? Consider the potential of organizational behaviour modification, employee recognition programs, and
Do you think it was a good idea to train all of the hotel’s employees? How effective was the training? Did the training result in a five-star standard of hotel service? Explain your answer.
What are the main problems at the Roaring Dragon Hotel? Use operant learning theory and social cognitive theory to explain why the hotel is having these problems. What role might personality play in
How can your knowledge of your proactive personality, GSE, and CSE scores help you at school, work, and in your career? What can you do to become more proactive? What can you do to strengthen your
What behaviours need to be maintained or increased, and what behaviours should be reduced or eliminated? Be specific about the behaviours that need to be improved and those that need to be eliminated.
What advice would you give the Roaring Dragon Hotel on how to address the problems they are having? What do they need to do to achieve a five-star standard of quality? Explain your answer.
Answer the nine questions listed that follow. The questions refer to different types of overt and covert workplace age discrimination and attempt to assess the extent to which an individual has
Students should first compare their WADS scores to each other’s. What is the highest and lowest score in the group, and what is the group average? To what extent have group members experienced age
Discuss what it means to value diversity. Does TD Bank value diversity? Provide some examples to support your answer.
Each member of the group should indicate his or her age. Determine the median age of the group, and categorize those members above the median as being “older” and those below the median as being
What are some of the initiatives that TD Bank has implemented to increase diversity? What effect has this had on the bank and its employees?
Each group member should answer the following two questions using the following scale: 1 = strongly disagree, 2 = disagree, 3 = neither agree or disagree, 4 = agree, 5 = strongly agree.If you are not
When TD bank formed the LGBTA committee, only 94 employees were signed up for same-sex benefits, and there were no “out” executives at the bank. Why do you think so few employees were signed up
Given the results of the research on the WADS, which found relationships between WADS scores and the job satisfaction and turnover intentions of younger and older workers, what are the implications
Use the concepts and principles from operant learning theory and social cognitive theory to explain how the hotel can address its problems. What are some of the most important things it should do?
The response from stakeholders to TD’s LGBTA initiatives was mixed. Some stakeholders were indifferent, others were supportive, and some were anti-LGBTA. In addition, some clients and investors
What can organizations do to prevent age discrimination in the workplace? What strategies do you recommend to reduce age discrimination and minimize its effects on employees?
Discuss the role of perceptions and attributions in the new hiring policy. Do perceptions and attributions have anything to do with the hiring policy?
Why were some employees hesitant to identify as LGBTA? Why were some managers resistant to the LGBTA initiatives and their responsibility, even after they received diversity training?
Discuss the role of stereotypes and bias in the new hiring policy. Do stereotypes and bias have anything to do with the hiring policy? Is it discrimination?
What are some of the mistakes that the bank made with its LGBTA initiatives? Do you think this had anything to do with perceptions and stereotypes? Explain your answer and consider the relevance of
Do you agree with the hospital’s new hiring policy? What are the implications of the policy for the hospital, its employees, and patients?
Why don’t all of the bank’s managers see LGBTA as a priority, and what can be done to change this? What can be done to better promote the LGBTA initiatives to employees?
What does this case teach us about perceptions, stereotypes, discrimination, and managing workforce diversity? What can other organizations learn about perceptions and managing workforce diversity
Compare your own scores on each work engagement dimension. Which dimension is highest and which is lowest? What does this say about your work or student engagement?
To find out about your work or student engagement, answer the 17 questions below as frankly and honestly as possible. Note that to answer the questions for work engagement, you should refer to your
Describe employee attitudes, behaviour, and performance at the following time periods: (a) 2003 to 2008; (b) After Giuntini’s cutbacks in 2009; (c) By the end of 2010. How, when, and why did
Each group member should present their scores on each dimension of work or student engagement as well as their overall work engagement score. What is the range of group members’ scores on each
To find out about how your organization scores on corporate social responsibility, answer the 35 questions below as frankly and honestly as possible. If you are not currently employed, answer the
Using the goals of organizational behaviour, discuss the impact of Giuntini’s cutbacks on employees and the relationship between labour and management. In other words, predict and explain the
Try to understand why some group members have a low or high work or student engagement score. Each group member should try to explain what factors they think account for their low or high engagement
Consider Leandro Giuntini’s performance in terms of managerial roles and activities. What roles and activities does he engage in, and how effective is he in performing them? What roles and
What effect do you think your level of student or work engagement has on your attitudes, behaviour, and performance? If you completed the scale for student engagement, consider your attitudes toward
Do you think Santiago’s plan to turn things around will be successful? What changes would you recommend for returning the company to profitability and why?
Based on your work or student engagement score, what have you learned about yourself as a student or an employee? What are the implications of this for your attitudes, grades, and performance?
Discuss the relevance of organizational behaviour for the issues and problems facing Ken Private Limited with respect to the Genesis Digitization Project. What topics in organizational behaviour help
How can knowledge of your work or student engagement help you as a student and as an employee? What can you do to become a more engaged student and employee? What are the potential consequences of
Explain how the goals of organizational behaviour would have been helpful for the Genesis Digitization Project. Describe some of the things that Shekhar Sharma might have predicted, explained, and
Group members should compare and contrast their scores on each dimension. On what dimensions does your organization score high and low on? Are there any patterns with respect to those dimensions that
Consider Shekhar Sharma’s role as project manager for the Genesis Digitization Project in terms of Mintzberg’s managerial roles and Luthans, Hodgetts, and Rosenkrantz’s managerial activities.
Group members should compare their scores with one another. How does your organization compare to other group members’ organization on each dimension of CSR and the total CSR score?
To what extent are the contemporary management concerns described in Chapter 1 relevant for Ken Private and the Genesis Digitization Project? What should Ken Private be most concerned about, and what
Group members should consider their pride towards their organization as well as their organizational identification, job satisfaction, and organizational commitment. Do some group members feel more
How can organizational behaviour help Saiyumn Savarker find a solution to steer the Genesis Digitization Project out of dangerous waters and to successfully complete the project? What should Savarker
Based on your scores, what have you learned about your organization? What in particular does your organization have to focus on and do to improve their CSR? What are the implications of doing so?
How can knowledge of corporate social responsibility help you in your future search for employment and in your career?
How does Research Focus: Leader Over-Emergence and Gender Dynamics in Self-Managed Teams apply to the events in the case?
How is status relevant to the events at Metropole? Be sure to consider the impact of group diversity in your answer.
How cohesive is the software development team, and how does this affect the events in the case?
Each group member should present their score on the seven proactive socialization behaviours. What is the average group score on each proactive behaviour? What proactive behaviours were engaged in
Explain how Jason’s anticipatory socialization might be contributing to his disappointment and job attitudes. How might this situation have been prevented?
What effect did your proactive behaviours have on your socialization? Do you think that the extent to which you engaged in each of the proactive behaviours had an effect on your learning, job
Explain how unrealistic expectations and the psychological contract can help us understand Jason’s situation.
Based on your score on each proactive behaviour, what proactive behaviours do you need to engage in to a greater extent the next time you enter an organization and begin a new job? What are the
Comment on the use of socialization tactics in Jason’s socialization. What tactics do you think were used and what effect did they have on Jason?
Do some people engage in proactive socialization behaviours more than others? To find out, refer to your score on the proactive personality scale from Chapter 2 . If you have not yet completed the
Given Jason’s current situation, is there anything the organization can do to prevent him from quitting? Is there anything that Jason can do to improve his situation? Is there anything the
How can an understanding of proactive socialization help you in your future work experiences and career? What can organizations do to increase the likelihood that newcomers will engage in proactive
Describe the culture of the Walt Disney Company. What values, norms, and behaviours are associated with the culture? How does the culture influence the customer experience at its theme parks, and

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