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pmp® exam practice test and study guide

Questions and Answers of PMP® Exam Practice Test And Study Guide

There have been many work packages completed successfully on the project, and the sponsor has made some recommendations for improvements. The project is on schedule to meet an aggressive deadline
A large project is underway when one of the team members reviews the project status report. He sees the project is currently running late. As he looks at the report further, he notices the delay will
The project manager is looking at the project's resource needs and lessons learned from past projects. This information causes the project manager to be concerned about the ability to acquire enough
During the first half of the project, five team members left for other projects without being replaced, two team members went on vacation without informing you, and other team members expressed
The management theory that states that people can direct their own efforts is: A. Theory Y. B. Herzberg's theory. C. Maslow's hierarchy. D. Theory X.
You just found out that a major subcontractor for your project consistently provides deliverables late. The subcontractor approaches you and asks you to continue accepting late deliverables in
The project cost performance index (CPI) is 1.02, the benefit cost ratio is 1.7, and the latest round of performance reviews identified few needed adjustments. The project team was colocated in a new
A project manager had a complex problem to solve and facilitated a team decision about what needed to be done. A few months later, the problem resurfaced. What did the project manager MOST likely NOT
Project performance appraisals are different from team performance assessments in that project performance appraisals focus on: A. How an individual team member is performing on the project. B. An
The project has been challenging to manage. Everyone has been on edge due to pressure to complete the project on time. Unfortunately, the tension has grown to the point where team meetings have
The installation project has a CPI of 1.03 and an SPI of 1.0. There are 14 team members, and each team member had input into the final project management plan. The customer has accepted the three
What theory proposes that employees' efforts will lead to effective performance and the employees will be rewarded for accomplishments? A. Conditional reinforcement B. Maslow's hierarchy C.
A project is in the middle of the executing effort when a stakeholder suggests a major new change. This change will cause the third major overhaul of the project. At the same time, the project
A project manager is trying to settle a dispute between two team members. One says the systems should be integrated before testing, and the other maintains each system should be tested before
The project is just starting out and consists of people from 14 different departments. The project charter was signed by one person and contains over 30 major requirements that must be met on the
The new project is exciting to both the project manager and the team. This is the project manager's first assignment as project manager. The team feels they will be able to complete work that has
A project has several teams. Team C has repeatedly missed deadlines in the past. This has caused team D to have to crash the critical path several times. As the team leader for team D, you should
A team member is not performing well on the project because she is inexperienced in system development work. There is no one else available who is better qualified to do the work. What is the BEST
You are a project manager leading a cross-functional project team in a weak matrix environment. None of your project team members report to you functionally and you do not have the ability to
During every project team meeting, the project manager asks each team member to describe the work he or she is doing, and the project manager assigns new activities to team members. The length of
A project manager must publish a project schedule. Activities, start/end times, and resources are identified. What should the project manager do NEXT? A. Distribute the project schedule according to
During project planning in a matrix organization, the project manager determines that additional human resources are needed. From whom would she request these resources? A. The PMO manager B. The
You have just been assigned as project manager for a large telecommunications project. This one- year project is about halfway done. The project team consists of 5 sellers and 20 of your company's
What does a resource histogram show that a responsibility assignment matrix does not? A. Time B. Activities C. Interrelationships D. The person in charge of each activity
What conflict resolution technique is a project manager using when he says, "I cannot deal with this issue now!" A. Problem solving B. Forcing C. Withdrawal D. Compromising
The MOST common causes of conflict on a project are schedules, project priorities, and: A. Personality. B. Resources. C. Cost. D. Management.
Which of the following conflict resolution techniques will generate the MOST lasting solution? A. Forcing B. Smoothing C. Compromise D. Problem solving
The sponsor's role on a project is BEST described as: A. Helping to plan activities. B. Helping to prevent unnecessary changes to project objectives. C. Identifying unnecessary project constraints.
The halo effect refers to the tendency to: A. Promote from within. B. Hire the best. C. Move people into project management because they are good in their technical fields. D. Move people into
The highest point of Maslow's hierarchy of needs is: A. Physiological satisfaction. B. Attainment of survival. C. Need for association. D. Esteem.
All of the following are forms of power derived from the project manager's position EXCEPT: A. Formal. B. Reward. C. Penalty. D. Expert.
Work on a project is ongoing when the project manager overhears two workers arguing over what a set of instructions means. The project manager investigates and discovers that the instructions for the
Which of the following explains why quality is planned in and not inspected in? A. It reduces quality and is less expensive. B. It improves quality and is more expensive. C. It reduces quality and is
As the project manager, you are preparing your quality management plan. You are looking for a tool that can demonstrate the relationship between events and their resulting effects. You want to use
The project manager notices that project activities being completed by one department are all taking slightly longer than planned. To date, none of the activities in the work packages have been on
During project executing, a project team member informs the project manager that a work package has not met the quality metric, and that she believes it is not possible to meet it. The project
At the end of a project, a project manager determines the project has added four areas of functionality and three areas of performance. The customer has expressed satisfaction with the project. What
Design of experiments: A. Identifies which variables will have the most influence on a quality outcome. B. Identifies which variables will have the least influence on a quality outcome. C. Determines
A project manager has just taken over the project from another project manager during project executing. The previous project manager created a project budget, determined communications requirements,
The new software installation project is in progress. The project manager is working with the quality assurance department to improve stakeholders' confidence that the project will satisfy the
You are asked to select tools and techniques to implement a quality assurance program to supplement existing quality control activities. Which of the following would NOT be appropriate for this
You are in the middle of a major new facility construction project. The structural steel is in place and the heating conduits are going into place when a senior manager informs you that he is worried
You are a project manager for a major information systems project. Someone from the quality department comes to see you about beginning a quality audit of your project. The team, already under
The project team has created a plan for how they will implement the quality policy. It addresses the organizational structure, responsibilities, procedures, and other information about plans for
During a team meeting, the team adds a specific area of extra work to the project because they have determined it would benefit the customer. What is wrong in this situation? A. The team is gold
A project manager and team from a firm that designs railroad equipment are tasked to design a machine to load stone onto railroad cars. The design allows for 2 percent spillage, amounting to over two
There are several executing activities underway on your project. You are beginning to get concerned about the accuracy of the progress reporting your team members are doing. How could you verify
You are managing a project in a just in time environment. This will require more attention, because the amount of inventory in such an environment is generally: A. 45 percent. B. 10 percent. C. 12
A control chart shows seven data points in a row on one side of the mean. What should be done? A. Perform a design of experiments. B. Adjust the chart to reflect the new mean. C. Find an assignable
All of the following result from quality audits EXCEPT: A. Determination of whether project activities comply with organizational policies. B. Improved processes to increase productivity. C. Creation
Standard deviation is a measure of how: A. Far the estimate is from the highest estimate. B. Far the measurement is from the mean. C. Correct the sample is. D. Much time remains in the project.
All of the following are examples of the cost of nonconformance EXCEPT: A. Rework. B. Quality training. C. Scrap. D. Warranty costs.
Testing the entire population would: A. Take too long. B. Provide more information than wanted. C. Be mutually exclusive. D. Show many defects.
A control chart helps the project manager: A. Focus on the most critical issues to improve quality. B. Focus on stimulating thinking. C. Explore a desired future outcome. D. Determine if a process is
Pareto diagrams help the project manager: A. Focus on the most critical issues to improve quality. B. Focus on stimulating thinking. C. Explore a desired future outcome. D. Determine if a process is
All the following are tools of Control Quality EXCEPT: A. Inspection. B. Cost of quality. C. Pareto diagram. D. Fishbone diagram.
Quality is: A. Meeting and exceeding the customer's expectations. B. Adding extras to make the customer happy. C. The degree to which the project meets requirements. D. Conformance to management's
A manager notices that a project manager is holding a meeting with some of the team and some stakeholders to discuss the quality of the project. The project schedule has been compressed, and the CPI
A project has faced major difficulties in the quality of its deliverables. Management now states that quality is the most important project constraint. If another problem with quality were to occur,
Who is ultimately responsible for quality management on the project?A. The project engineer B. The project manager C. The quality manager D. The team member
To what does the following definition refer? "The point where the benefits or revenue to be received from improving quality equals the incremental cost to achieve that quality."A. Quality control
When a product or service completely meets a customer's requirements:A. Quality is achieved.B. The cost of quality is high.C. The cost of quality is low.D. The customer pays the minimum price.
A project manager needs to analyze the project costs to find ways to decrease costs. It would be BEST if the project manager looks at: A. Variable costs and fixed costs. B. Fixed costs and indirect
Cost risk means: A. There are risks that will cost the project money. B. The project is too risky from a cost perspective. C. There is a risk that project costs could go higher than planned. D. There
You provide a project cost estimate for the project to the project sponsor. He is unhappy with the estimate, because he thinks the price should be lower. He asks you to cut 15 percent off the project
The difference between the cost baseline and the cost budget can be BEST described as: A. The management reserves. B. The contingency reserves. C. The project cost estimate. D. The cost account.
Identified risks are: A. An input to the Estimate Costs process. B. An output of the Estimate Costs process. C. Not related to the Estimate Costs process. D. Both an input to and an output of the
Earned value measurement is an example of: A. Performance reporting. B. Planning control. C. Ishikawa diagrams. D. Integrating the project components into a whole.
Although the stakeholders thought there was enough money in the budget, halfway through the project the cost performance index (CPI) is 0.7. To determine the root cause, several stakeholders audit
A manufacturing project has a schedule performance index (SPI) of 0.89 and a cost performance index (CPI) of 0.91. Generally, what is the BEST explanation for why this occurred? A. The scope was
A cost management plan contains a description of:A. The project costs.B. How resources are allocated.C. The budgets and how they were calculated.D. The WBS level at which earned value will be
Monitoring cost expended to date in order to detect variances from the plan occurs during:A. The creation of the cost change management plan.B. Recommending corrective actions.C. Updating the cost
The project manager is allocating overall cost estimates to individual activities to establish a baseline for measuring project performance. What process is this?A. Cost Management B. Estimate Costs
You have just completed the initiating processes of a small project and are moving into project planning when a project stakeholder asks you for the project's budget and cost baseline. What should
Early in the life of your project, you are having a discussion with the sponsor about what estimating techniques should be used. You want a form of expert judgment, but the sponsor argues for
Your cost forecast shows that you will have a cost overrun at the end of the project. Which of the following should you do? A. Eliminate risks in estimates and reestimate. sooner. B. Meet with the
You are having difficulty estimating the cost of a project. Which of the following BEST describes the most probable cause of your difficulty?A. Inadequate scope definition B. Unavailability of
The cost contingency reserve should be:A. Hidden to prevent management from disallowing the reserve.B. Added to each activity to provide the customer with a shorter critical path.C. Maintained by
Your project has a medium amount of risk and is not very well defined. The sponsor hands you a project charter and asks you to confirm that the project can be completed within the project cost
Which of the following are ALL items included in the cost management plan?A. The level of accuracy needed for estimates, rules for measuring cost performance, specifications for how duration
Which of the following represents the estimated value of the work actually accomplished? A. Earned value (EV) B. Planned value (PV) C. Actual cost (AC) D. Cost variance (CV)
Which estimating method tends to be MOST costly for creating a project cost estimate? A. Bottom-up B. Analogous C. Parametric D. 50/50
Value analysis is performed to get: A. More value from the cost analysis. B. Management to buy into the project. C. The team to buy into the project. D. A less costly way of doing the same work.
Which type of cost is team training?A. Direct B. NPV C. Indirect D. Fixed
During which project management process group are budget forecasts created?A. Monitoring and controlling B. Planning C. Initiating D. Executing
A cost baseline is an output of which cost management process?A. Estimate Activity Resources B. Estimate Costs C. Determine Budget D. Control Costs
A rough order of magnitude estimate is made during which project management process group? A. Planning B. Closing C. Executing D. Initiating
Which of the following is an example of a parametric estimate? A. Dollars per module B. Learning bend C. Bottom-up D. CPM
Which of the following is NOT needed in order to come up with a project estimate? A. A WBS B. A network diagram C. Risks D. Change requests
A schedule performance index (SPI) of 0.76 means:A. You are over budget.B. You are ahead of schedule.C. You are progressing at 76 percent of the rate originally planned.D. You are progressing at 24
A cost performance index (CPI) of 0.89 means:A. At this time, we expect the total project to cost 89 percent more than planned.B. When the project is completed, we will have spent 89 percent more
Cost performance measurement is BEST done through which of the following?A. Asking for a percent complete from each team member and reporting that in the monthly progress report B. Calculating earned
The main focus of life cycle costing is to:A. Estimate installation costs.B. Estimate the cost of operations and maintenance.C. Consider installation costs when planning the project costs.D. Consider
All of the following are outputs of the Estimate Costs process EXCEPT: A. An understanding of the cost risk in the work that has been estimated. B. The prevention of inappropriate changes from being
Analogous estimating: A. Uses bottom-up estimating techniques. B. Is used most frequently during project executing. C. Uses top-down estimating techniques. D. Calculates estimates using actual
The customer responsible for overseeing your project asks you to provide a written cost estimate that is 30 percent higher than your estimate of the project's cost. He explains that the budgeting
If earned value (EV) = 350, actual cost (AC) = 400, and planned value (PV) = 325, what is cost variance (CV)?A. 350 B. -75 C. 400 D. -50
Estimate at completion (EAC) is a periodic evaluation of:A. The cost of work completed.B. The value of work performed.C. The anticipated total cost at project completion.D. What it will cost to
One common way to compute estimate at completion (EAC) is to take the budget at completion(BAC) and:A. Divide by SPI.B. Multiply by SPI.C. Multiply by CPI.D. Divide by CPI.
During project executing, a large number of changes are made to the project. The project manager should:A. Wait until all changes are known and print out a new schedule.B. Make approved changes as

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