Questions and Answers of Project Team Leadership

The notion of interdependence is critical to understanding complexity. Two of the following statements are correct, and two are not. Please select the two correct statements:a. In any system, action
One of the central skills reflecting a new framework for 21st-century leadership is:a. Develop and strengthen the ability to see intersections, relationships, and themes that assures the organization
One of the major tasks of 21st-century healthcare leaders is:a. Creating a safe milieu for the struggles and pain of changing practice and health service.b. Assuring that all health professionals are
The fundamental substantive change in American healthcare over the past decade has been driven by:a. Reduction in the total number of financial resources available for the provision of healthcare
Value can most correctly be defined as:a. The number of dollars attached to a service or product.b. A numeric indicator of significance or importance.c. A subjective determination of significance
A fractal is critical for comprehending the order that exists in chaos because:a. It is the largest unit of organization that describes all elements that are subsets of something larger than
Autopoesis is:a. The process by which living systems continually seek to renew and reinvent themselves yet maintain their core integrity.b. A structure in which disorder is the source of order and
Chaos theory and complexity science require leaders to alter their understanding of how change works. To develop a new understanding of change, leaders must first see their role in relationship to
What is the primary role of the leader during a time of great change?a. To help people embrace change and engage with the change efforts of othersb. To explain the kinds of changes people can
Chaos is essential to all change. What is the primary purpose of chaos?a. To confuse people enough to make them changeb. To challenge people to see the changes that are coming clearlyc. To cut
Systems thinking identifies which of the following as an essential characteristic of all systems?a. Codependenceb. Predictabilityc. Interdependenced. Incrementalism
What is accountability a matter of?a. Using good work processesb. Acting responsiblyc. Performing efficientlyd. Achieving desired work outcomes
What happens in the process of autopoiesis?a. Living systems seek to continually reinvent themselves.b. Living systems leave behind forms they do not like.c. Living systems maintain their stability
Adaptation means _________.a. adjusting to the current realityb. accommodating the emerging realityc. bringing the past reality forwardd. living fully for today
As we get closer to fully living in the new age, the pace of change _________.a. quickensb. slowsc. becomes unstabled. stays about the same
What is the primary vehicle moving us out of the past age?a. Economicsb. Technologyc. Satellitesd. Politics
For the past 30 years we have been leaving which age?a. The Middle Agesb. The Age of Technologyc. The Information Aged. The Industrial Age
The team achieves:(a) Less or about what the team members would achieve independently(b) A good amount because team members recognize who is best suited for each task and pass them off to each
Team members seem primarily accountable to:(a) The leader or boss(b) Themselves—they’re very self-motivated(c) Their fellow team members
Within most projects:(a) Priorities and team structure seem to change daily, and team members are often unsure what they should commit to(b) Though difficulties do happen, team members have a good
The team leader:(a) Seems primarily committed to their own success; a successful project may be a part of this(b) Is fully committed to and has taken ownership of the success of the project even if
When trying to make a decision:(a) After some unproductive debate, the team leader generally has the final say—the “winning” party feels superior to the “losing”party(b) Disagreeing parties
Regarding conflict, my team:(a) Avoids conflict at all cost because once it starts, it’s hard for the team to remain productive(b) Gets uncomfortable at times because of conflict, but prioritizes
As it relates to team members’ view of each other:(a) Team members don’t seem to trust each other at all(b) Team members trust each other in a professional setting as colleagues(c) It’s obvious
Regarding team “rules”:(a) There are no “rules” set by the team—each individual behaves as they feel they should(b) The team recognizes that “rules” are important, but is still in the
Individuals on the team:(a) Work more-or-less independently—the only defined role is the team leader’s(b) Don’t have written roles, but are aware of and capitalize on each other’s
The majority of time:(a) The team seems to have very little self-awareness(b) A good portion of the team is aware of problems or needs it’s facing(c) The team is aware of and capitalizes on its
Regarding goals:(a) Each team member doesn’t seem to connect their individual objectives with those of other team members (b) Team members understand that a group effort is needed to succeed at
My team:(a) Has little or no distinct identity when compared to others in the organization(b) Feels it’s a team but struggles at times with identity(c) Draws strength from its strong sense of
Results are the ultimate measure of a team. A mature team is more than the sum of its parts (page 138).
Larger accountability structures (to peers rather than to leaders, for example) capitalize the concept of teams (page 135).
Commitment, one of the basic team needs, requires clarity so that the team and all its members know what they’re committing to(page 131).
The most mature team leader is committed to the project and to the team, not just to themselves (page 130).
Decision making can often be a source of conflict. Some conflict resolution techniques, such as collaboration, are generally considered as consistently better solutions (several techniques are listed
Managed conflict is an important team need and debate is a valuable tool (page 126).
Trust is the most basic of team needs. Interpersonal trust is the most advanced form (page 125).
Team “rules,” also known as norms, are defined as a team develops.In Tuckman’s model, they don’t exist yet in “forming,” they are debated in “storming,” and are finalized in
Team roles are important, and formally defining them shows that the team is thinking about its future (page 119).
Self-awareness is vital if a team is going to improve itself (several influencers of team structure are listed on page 118).
Common purpose and goals are a key to successful teams (page 112).
Self-identification as a team is an important part of growing more productive (basic types of teams are listed on page 114).
When someone who I have respected for a long time asks me to do something, I do it.
I hold experts in the highest regard and am more likely to take their suggestions because of their level of knowledge.
Nothing motivates me more than knowing that there’s a reward at the end of a task or project.
When making decisions, the fear of negative consequences is a consistent consideration I weigh.
I am more likely to respond to someone who has formal authority.
(True/False) Most people will respond more consistently to a person who is held in respectful regard (such as an elder) than someone who has a supervisory job title or can punish them.
(True/False) In the real world, an expert’s thoughts on a decision will generally win out over someone who is merely respected or has the authority to decide.
(True/False) When it comes down to it, I believe people generally respond better to incentives than expert opinions or longstanding positive relationships.
(True/False) People generally seem to fear penalties more than they respond to the opinions of experts or rewards for their behavior.
(True/False) My coworkers and colleagues consider a person’s title more important than that person’s ability to reward or punish them.
Rank these situations from most to least frequently encountered in your professional life thus far:(a) Part of a team working together to solve a problem(b) Seeking products or solutions that
When it comes to science and art, I believe they:(a) Should be carried out with a specific purpose in mind(b) Are most effective without external motivation
When learning a new topic, I prefer to:(a) Become as proficient as needed in the topic(b) Master the topic
Regarding my goals, I believe:(a) Reaching goals involves luck as much as anything else(b) I have the skills needed to reach my goals
I believe the quality of a student’s education is more influenced by:(a) The quality of their school(b) Their individual commitment to learning
Looking at the list of questions on page 218, which priorities are likely to be the most difficult for your industry or organization to embrace? Why? What existing priorities compete with those of
Agile culture places high value on teams that meet with their stakeholders faceto-face on a daily basis. Your team feels that implementing Agile processes and practices is a great idea, but your
After reading about Agile’s practice of working in pairs, you’ve been considering reorganizing your team to work in this way the majority of the time. Excluding those listed in the text starting
Your team has been tasked with producing a new type of ice cream that includes a vanilla mixture with 3 ingredients, with each of the three requiring progressively more time to prepare and mix in.
A Scrum sprint planning meeting can take several hours to complete, leading participants to feel unenthusiastic about participating in such an endeavor. Using what you’ve learned about the
You are implementing a project which seeks to update a community youth center recreational room. The room currently has two well-warn billiard tables, a pinball game, and several dozen board games.
Agile’s foundation lies in software engineering’s culture. Given what you’ve learned about Agile processes, practices, and values, what elements of your profession’s culture (your work
Are “Agile” projects generally completed faster?
According to the Agile Manifesto, what is considered the best form of communication?
The Agile Manifesto lists 4 main values.Which one is most related to the word “Agile”?
Team members participating in a Daily Stand-Up Meeting answer three important questions. What are they?
Scrum’s Daily Burndown Chart includes a “Velocity” metric. What does this metric indicate?
Well-written user stories follow the INVEST acronym. What does the“N” stand for?
In the Scrum process, who is responsible for adding, removing, or prioritizing user stories in the product backlog?
From which field did Agile emerge?
In your organization, scope creep seems to be the norm. What actions can you take to prevent further expanding scope within your project? What are some strategies you can take to effect change in the
Pressure from management coupled with the team’s eagerness to get started has rushed your e-commerce website project into the execution phase. What downstream implications could this have during
The team you manage has been assembled from several departments by your functional organization. One member has been a “loose cannon” lately, especially in how they’ve dealt with customers.
Your two-year shopping plaza architectural project has been in the planning phase for over a year and you believe analysis paralysis is a major factor. What are some scenario-specific strategies that
Event “A” happened before event “B.”What term describes event “A”’s relationship to event “B”?
You’re worried that your team might be susceptible to the “heroics” pitfall.During which project phases is this most likely to occur?
Priorities seem to shift on a daily basis and you’re worried that they will affect your team’s productivity. What strategy could you implement to mitigate this reality?
Favoring visible progress, you supervisor has decided to move forward with some implementation before a key design has been completed. You know that this will result in more total work. Which pitfall
A team member starts a sentence with the words “most people think” but doesn’t support their statement with any statistics. What may be occurring here?
For each metric listed starting on page 166, which side or sides of the triangle are “targeted”?
Review the project triangle on page
It seems like every time you’ve given an estimate in the past, your actual timeto-delivery has been longer than your prediction. You’re considering “padding,”or adding to your next estimate
The team to which you’ve just been assigned to lead seems to “bend the truth”quite often, especially when communicating with the customer—you can understand why, as you yourself are tempted
You know that many of your team considers your meetings to be “painful,” as one member put it. You suspect length is a major factor in this widespread dissatisfaction. Describe three basic
You are planning a large product launch event; invitees will include your team, management, and your external customer. Pertaining to the venue, invitations, schedule, and presentations at the event,
Your team has been experiencing some communication difficulties since adding three additional team members who reside and work in another part of the world.What are some obvious and less obvious
A team member has recently been delivering work late, in some cases causing the team to miss important deadlines. As team leader, you’ve decided that it may be appropriate to use both formal and
Three quarters of the way through a project, the customer wants to know what the total cost may be. Which report is appropriate?
Which metric is defined by how far the actual earned value is from the expected/committed value?
Of the two types of metrics, which is visible to the most stakeholders?
Which single concept is most important in communicating ethically?
A key attendee at an important meeting has stated that they won’t be able to prepare beforehand. What should the facilitator do?
Is active listening an example of push, pull, interactive, or hybrid communication?
A colleague’s tone of voice implies that he doesn’t fully agree with what he is saying. What communication types are illustrated here?
A team of 3 adds one additional member.How many communication channels does this add?
You feel that your team has reached a point where it increasingly requires clarity and visibility for team members. How would you change a weekly team meeting to accommodate these new priorities?
Using the format illustrated on page 137, create a RASCI for a basic hotel operation.Be sure to include at least 5 parties (Desk Clerk, Maid, etc.) and 5 areas of potential responsibility (quality of
For each, which is most important for individuals: commitment to the leader, the team, or the project? Why?
Look at the leadership styles listed in chapter 1 starting on page

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