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supervision concepts skill

Questions and Answers of Supervision Concepts Skill

Begin the meeting on time.? P-987
Have a plan and an agenda.? P-987
Notify participants well in advance of the meeting.? P-987
Select participants who will bring knowledge and expertise to the meeting.? P-987
You score when the goal is accomplished and both team and individual performers are appropriately recognized.• Complete and evaluate the project.• Learn from the experience and make suggestions
You reach third base when the team is working together on the project.• Implement the plan and control work-inprogress.• Share information, resolve conflicts, support, and encourage teamwork.•
You reach second base when you have a well-qualified, well-trained employee group committed to company objectives.• Use employee SKAs to their fullest when brainstorming alternative strategies.•
You reach first base when you create a vision.• Define the project and set project objectives that can be measured.• Communicate the vision to everyone.• Know the importance of getting people
Appraise the importance of selforganization, that is, effective use of your time and talents.? P-987
List the major factors contributing to organizing effective meetings, especially the supervisor’s role.? P-987
Assess the implications of downsizing for restructuring and suggest alternatives.? P-987
Compare and contrast departmentalization and alternative approaches for grouping activities and assigning work.? P-987
Justify why a supervisor should strive for the “ideal” organizational structure and work toward this objective.? P-987
Explain the unity-of-command and the span-of-management principles and their applications.? P-987
Discuss the impact of the informal organization and informal group leaders and how supervisors should deal with them.? P-987
Describe the organizing function of management.? P-987
Explain why a manager should look at every disciplinary action as if it will eventually end up in the court room?? P-987
What might management do to increase the levels of trust, cooperation, and cohesiveness among employees?? P-987
What suggestions would you make to help management on how to best deal with Marty?? P-987
Why should the problem with Marty be solved quickly?? P-987
Do you think that some employees, managers, patients, and other stakehold-ers will be outraged if Marty’s comments become public knowledge?? P-987
What are the issues in this critical incident?? P-987
Why is communication so important in employee pay and motivation?? P-987
Pierce thought that Maloney’s response to her inquiries was inaccurate. Do you agree? If so, how might the situation have been better handled?? P-987
What should Elaine Pierce do to soothe Faith Newman’s feelings?? P-987
After hearing what Evan Maloney had to say, what should Elaine Pierce do?? P-987
Are policies against wage discussion among employees just to protect supervi-sors and HR managers from having to explain differences in wages? Why or why not?? P-987
Search the Internet to ascertain the extent of company policies prohibiting wage discussions among employees.? P-987
What are the problems and ethical issues facing Elaine Pierce?? P-987
If you were Callie Michaels, what would you do? Why?? P-987
Explain why Callie is no longer excited about her job and future.? P-987
Discuss the various models of motivation theory that could be relevant to this incident.? P-987
What are some actions that the current management of Highland Golf, Tennis and Ski Resort can take to improve employee morale?? P-987
Evaluate Highland Golf, Tennis and Ski Resort’s employee recognition program under the previous ownership.? P-987
What do employees such as Callie Michaels want from work?? P-987
Food for Thought Question: In a troubled economy what can managers do to motivate their employees to continuously improve?? P-987
What are the key lessons you learned for this Critical Incident?? P-987
If you were Chandler Mane, what will you recommend to President Swan, and why?? P-987
Evaluate the alternatives available to Chandler Mane?? P-987
Evaluate the general positions as stated by each individual in this critical incident. Which of them do you find the most and the least credible?? P-987
Was Don Fitzgerald’s “The Chopping Block” just a bit of humor to improve morale, or was it a serious breach of a supervisor’s responsibilities?? P-987
What are the challenges facing the leadership of Software-n-More?? P-987
Put yourself in Ron’s shoes. What will you do to solve the problem at hand?? P-987
What are the possible benefits and the consequences of Ron’s taking the actions that were modeled by Kristy?? P-987
What are some of the ethical issues facing Ron Bush in this situation?? P-987
Why would Kristy have shared with Ron the information she did regarding putting personal expenses on her business trip report?? P-987
Food for Thought: Lupita Amondi Nyong’o won the 2014 Academy Award for Best Supporting Actress for her role in 12 Years a Slave. She thought about becoming an actress after seeing Whoopi Goldberg
How do you think Oprah would respond if you asked her what she learned about leadership and managing others from working on national TV versus having her own station?? P-987
Some of Oprah’s educational causes have been in other countries. If you were to ask her to explain how she became involved in those situations, how do you think she would respond? How would her
What responses do you think she would give to your questions?? P-987
If Oprah came into your classroom, what questions would you ask her?? P-987
Go online and find at least two sources that will give you additional information about the “Life and Legend of Oprah Winfrey.” ? P-987
After sharing their responses, each group should come up with at least three ideas that they can use to get others “off the bench and into the game” by inspiring them to volunteer to help with a
The group should come up with ideas of how to get others involved in doing the right things to make their community a better place to live.? LO857
Every community has a variety of problems. Each student should share what they think is the number one problem facing their university or college community.? LO857
How can you apply the lessons learned in this exercise to your life?? LO857
Did a leader emerge during this activity? If it was not you, why did you allow someone else to take command of the group?? LO857
In retrospect, would there have been a better way to accomplish the task?? LO857
How did your group develop a strategy for completing the task?? LO857
Working together, the team members must develop a strategy for completing the assigned task.Food for Thought Questions? ? LO857
The team members should make a list of some of the barriers that group might face in getting everyone across safely and within the time parameters.? LO857
Would you want to be on the “America’s Best Leaders” list?Why or why not?? LO857
Now think for a minute about what you bring to any situation. Then answer the following questions:a. What are your SKAs?b. If a very close friend made a list of your SKAs, what would be on the list
After reading the article by Robert J. Thomas, “Life’s Hard Lessons: Recognizing and Discussing Moments in Both Your Professional and Personal Life Makes You a Better Leader,”HR Magazine (June
Look at the picture frame collage. Our leader list includes (from left to right) Ford Motor Company’s Allen Mulally, DuPont’s Ellen Kullman, Harlem Children Zone’s Geoffrey Canada, and Pope
Write a 60-word or less paper describing what you learned from this Personal Skill Builder.? LO857
Compare your lists to the “keys to unlock potential” in Figure 5.2. To what degree do they coincide or differ?? LO857
Think of a supervisor, coach, or person (it may be someone living or dead) that you would not like to be a follower of.Make a list of the traits or attributes that the person displayed that got them
Think of a supervisor, coach, or instructor you have known or observed who had the best SKAs and talent to lead others to achieve superior results. Make a list of those attributes and techniques they
Now put yourself in Alisha’s shoes and write a brief answer to the questions you have written.? LO857
Refer to the opening You Make the Call! Make a list of at least three questions you would ask Alisha McDonald.? LO857
Go to the website of a Habitat for Humanity that serves your community or visit the Habitat for Humanity International website.What did you learn about Women Build and other Habitat volunteer
Explain the role of followers in the leadership process. Why is it important to be able to differentiate between different types of followers? How can a leader encourage good followership?? LO857
Distinguish between autocratic (authoritarian) supervision, participative management, and general supervision. What theoretical differences are implied in these approaches? Relate these to concepts
Why are the concepts of responsibility, authority, and accountability closely related? Why can’t a supervisor’s personal accountability be delegated? Why are many supervisors reluctant to
Returning to the ethical values listed in this chapter, which of the values would you say most strongly direct your behavior and decisions? How can a leader’s ethical values influence his or her
Why is trust a key ingredient in the leadership equation?a. Considering the last place you worked, how would you characterize your level of trust of your employer?b. What did your employer do (or not
Why is it inappropriate to assume that a leadership style that works best in one situation will be just as effective in another?? LO857
How would you define leadership?a. If there is one person (living or dead) whom you would really like to follow, who would it be? Why would you want to follow that particular person? What
Followership is the capacity or willingness to follow a leader. Followers can choose the extent to which they engage with and support a leader. The follower position is not static, and everyone is a
Some supervisors believe that autocratic supervision, using formal authority to get results, is more effective than general supervision. At times close supervision, detailed instructions, and a
Supervisors can be reluctant to delegate tasks for a number of reasons. The company may have a shortage of qualified employees, and the supervisor may have a fear of making mistakes, or an
Delegation is a process comprised of three elements:(1) assigning a job or duties, (2) granting authority, and (3) creating responsibility. Successful delegation depends on supervisors’ discretion
Ethics determine how a person distinguishes between right and wrong in their own behavior and the behaviors of others. Individuals’ ethical values drive their decisions and comprise their
Trust is a key element in interactions between leaders and followers, an element that Stephen Covey relates to alignment, the process of working together in harmony. Unfortunately, lack of trust is a
Supervisory management requires more than just a title. To effectively engage employees in their assigned tasks in order to get the desired results, supervisors must learn and use leadership
Put in more than an honest day’s work, but don’t ever forget the needs of your family. If they are unhappy, you will be too, and your job performance will suffer accordingly?? LO857
If you see a problem, fix it. Don’t worry about who would have gotten the blame or who now gets the praise.? LO857
Keep your boss informed of what’s going on in the work group; people will be reluctant to tell him or her their problems and successes. You should do it for them, and assume someone else will tell
When making a recommendation, remember who will probably have to implement it (that would be you). This means you must know your own limitations and weaknesses as well as your strengths.? LO857
Do your homework; give your boss all the information needed to make a decision;anticipate possible questions.? LO857
Tell the truth and don’t quibble; your boss will be giving advice up the chain of command based on what you said.? LO857
Accept responsibility whenever it is offered.? LO857
Make the decision, then run it past the boss; use your initiative.? LO857
Argue with your boss if necessary; but do it in private, avoid embarrassing situations, and never reveal to others what was discussed.? LO857
Don’t blame your boss for an unpopular decision or policy; your job is to support, not undermine.? LO857
Does the leader leave the organization better than he or she found it?? LO857
Does the leader enable the followers to be the best they can be?? LO857
Does the leader create the proper infrastructure to support the vision?? LO857
Does the leader build a climate of mutual trust and respect?? LO857

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