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supervision concepts skill

Questions and Answers of Supervision Concepts Skill

Does the leader communicate that vision and get others “onboard”?? LO857
Does the leader possess a clear vision of what needs to be done (continuous pursuit of excellence and worthwhile objectives)?? LO857
Explain the role of followers in the leadership process and differentiate between different types of followers.? LO857
Compare the autocratic (authoritarian) approach to supervision with the participative approach.? LO857
Discuss why some supervisors do not delegate, and describe the benefits of delegation.? LO857
Explain the delegation process and describe its three major components.? LO857
Discuss the critical nature of ethics in informing leaders’ behaviors and influencing followers and organizational culture.? LO857
Outline the importance of trust in the leadership process and the effects of lack of trust on employee engagement and productivity.? LO857
Define leadership, explain its importance at the supervisory level, and describe elements of contemporary leadership thought.? ? LO857
If one of your best friends was one of the laid-off Microsoft employees, what suggestions would you give to him or her to find a job in today’s job market?? LO857
What impact will the lay-off of thousands of employees have on Microsoft’s image?? LO857
If your grandparents had bought you 10 shares of Microsoft stock when you were born and the dividends were used to purchase more stock, how much would that investment be worth today?? LO857
If you were the gatekeeper of your organization, what did you learn after reading about Bill Gates that might help you be the best you could be?? LO857
What should Bill Gates do to develop and encourage Satya Nadella in his new role as CEO of Microsoft?? LO857
Discuss ways that that the company you work for might encourage its employees to engage in volunteerism and philanthropic organizations?? LO857
How does the Gates Foundation focus to reduce death rates in children?? LO857
Across the country, public education is struggling. What are some solutions that the Gates Foundation is looking at to provide the inner-city student and the suburban student with equal educational
What suggestions would you make to Luisa to help her get her employees to do a better job?? LO857
Why do you feel Luisa’s new style did not have the impact that she thought it would?? LO857
What role did Luisa’s early leadership style have on her employees’ unwillingness to follow her direction? Explain your answer.? LO857
What are the benefits for Luisa Chalfant to belong to a labor organization?? LO857
What would you recommend to Inna Genova to ensure that her job is not eliminated?? LO857
Using the Internet, find at least three sources to discuss the problems that organizations will face in developing effective teams and empowering employees for success when the work culture and the
Review the previous chapters and make a list of six things that Community Health Care Center could do to empower the remaining employees to be the best they can be.? LO857
Using the Internet, find ways to identify what other organizations have done to soften the blow on their eliminated employees.? LO857
The planned elimination of jobs by Community Health Care Center will have a profound effect on employee morale. What would you recommend to the management of Community Health Care Center to minimize
In 50 words or less, highlight what you learned from this Critical Incident.Compare your findings with those of three or more classmates. Is there a difference?? LO857
Is there any way that Summer’s actions are protected by the law in your state?? LO857
What role, if any, should “reasonable accommodation” play into the decision that was made?? LO857
In today’s diverse environment, did management treat Summer ethically?? LO857
What things might management have done before taking the disciplinary actions they did?? LO857
Did management do the “right thing” in firing Donald Summer for his actions? (i.e. testing positive for cocaine and oxycodone?) Why or why not?? LO857
What are the issues in this critical incident?? LO857
If you were Franklin, how would you deal with the uncertainties that could impact the future success of his business and employees?? LO857
What should Franklin do to prepare for the possibility of a union attempt to organize his employees?? LO857
In your opinion, if the minimum wage in your state is increased to $10, $12, or $15 an hour, what impact will it have on the fast food industry? Will an increase in the minimum wage have an impact on
Regardless of the situation, employees must understand fully the mission and vision of the company. What do you suggest that Franklin might do to help his employees be the best they can be?? LO857
Franklin needs a plan for future success. Define planning as it relates to his business.How will an effective plan help him and his employees be more effective in providing quality service to
What external forces could impact the future of Franklin Hinton’s fast food business?? LO857
If you were Randy Harber, what would you do and why? (Before you answer these questions, you may want to check some Web sites to get information on the country’s history, economy, business and
What factors should Harber consider, and how should Harber evaluate his career options?? LO857
Evaluate the offer made to Randy Harber. Do you agree that this is the opportunity of a lifetime? Why or why not? LO857
Define communication and explain its importance in today’s culture. P-6587
Discuss the implications of the new communications age. P-6587
Analyze the channels of communication available to the supervisor. P-6587
Identify and discuss the barriers to effective communication. P-6587
Describe ways to overcome communication barriers. P-6587
Explain how supervisors can better manage meetings with their own managers. P-6587
What conclusion have I formed about this issue? P-6587
What claim do I want to make? P-6587
What evidence or reasons can I offer in support of my claim? P-6587
What data can I provide to back up my claim? P-6587
Effective communication means that information transfers successfully and understanding takes place between a sender and a receiver. The ability to communicate effectively is one of the most
As the communication world has become more complex, it has become common for people to spend more and more time on the Web or texting.Now it is more important for people to seek ways to receive and
Four channels of communication are relevant to the supervisor: formal, information, the Web, and body language.Formal channels of communication operate downward, upward, and horizontally. These
Human differences and organizational conditions can create obstacles, called noise, which distort messages between people. TMI is just as bad as too little information. Information overload has
To overcome communication barriers, supervisors should adequately prepare what they wish to communicate. During face-to-face communication, the receiver’s verbal and nonverbal responses, called
Most people are not comfortable managing up. In today’s fast-paced world, it is essential that supervisors keep higher management abreast of the developments and problems in their work areas. The
What is meant by effective communication? What changes, if any, should you be making to improve your communication skills? P-6587
I am choking on all the e-mails and text messages I get every day. On most days, there are over 150. It seems like I am spending half of my waking hours reviewing and responding to those messages. My
Think of the person to whom you would award the “World’s Best Communicator.” What does he or she do to deserve that title? What does he or she do to make sure that understanding takes place? If
Discuss the types of communication barriers that exist in the typical college classroom. How can they be overcome? What specific steps do you need to improve your listening skills? P-6587
Do you agree with the old cliché that “actions speak louder than words?” Why or why not? Explain your rationale. P-6587
Think of your present or most recent work experiences:(1) How easy was it for you to offer suggestions for improving processes, production, customer service, or creating new products for new
If you were arrested and accused of being a good communicator, is there enough evidence to convict you? Why or why not? P-6587
Unfortunately, at the end of this You Make the Call! James is at a point that when the incident happened, two valuable employees would be gone forever, and he cannot turn the clock back. What did you
What aspects of the do’s and don’ts of good listening did James violate? P-6587
In your opinion, what were the barriers that hindered James’s ability to get at the problems that George Harris was having with Thomas Smith. P-6587
Using the Internet, find at least three sources of information that detail how a supervisor might better cope with workplace tragedy. What did you learn that might help you as you journey into the
Based on your time-log, how much time did you spend getting or giving information? P-6587
Are you on information overload? Why? Why not? P-6587
Evaluate your e-mail and texting practices. List five steps you can take to better manage your e-mail and Web activities. P-6587
What would prevent you from implementing those steps? P-6587
What changes could you make to improve your communication skills? P-6587
Consider the following statement from Alice, a project engineer at Supreme Electronics: P-6587
Data indicates that 85 percent of current (2013) are considering leaving the organizations they work for.27 If you were Alice, how bad would the job situation under supervisor Neil have to get before
What are the advantages of working with someone like Neil? P-6587
What are the disadvantages of working with someone like Neil? P-6587
Using the Internet, find at least three sources of information for dealing with people who stretch the truth. Carefully review each of these sources for suggestions on how to deal with “stretch.”
Based on your findings, what suggestions would you make to Alice on how to deal with Neil? P-6587
Write a paragraph of 60 words or less explaining how this Personal Skills Application increased your working knowledge of coping with the behaviors of this type of person. P-6587
Within your group, choose an organization. It can be a business, a local government, a club or group. P-6587
Use your Internet browser to search for the strategy guides listed below. Use the title of the resource and the organization that publishes it as your search terms. Links to the strategy guides are
Each person in the group should read one of the strategy guides and summarize its suggested process for the group. Together, choose one of the guides to follow to create your strategy. P-6587
Create a one- to two-page outline that briefly describes the following aspects of why and how you would incorporate social media into the organization’s communication and outreach strategies.a. The
Recognize personal and situational factors that may cause employee job dissatisfaction. P-687
Identify and discuss reasons people behave the way they do. P-687
Understand the various motivational theories and appreciate their importance. P-687
Explain how one might use the motivational theories to manage their own lives and the performance of others. P-687
Appreciate ways to more effectively cope with people who make your life difficult. P-687
Consider how the ABCs can be used to shape behavior. P-687
Compare the assumptions and applications of Theory X and Theory Y in supervision. P-687
Articulate how job redesign, multitasking, and participative management can be used to develop employee SKAs. P-687
Prepare, coach, and equip employees with the SKAs so they can be the best. Employees want to work for a winning team. P-687
People need to know what is expected in the way of performance. Therefore, be sure to tell employees what they must do (the expectations you have for them) in order to receive reinforcement. P-687
Provide opportunities for employees to be engaged in projects or work they will enjoy. P-687
People want to know how they are doing. Therefore, provide immediate feedback on performance. P-687
People want recognition for a job well done. Therefore, when employees do their jobs well, reinforce their behavior with the consequences they desire and value. P-687
Don’t reward all people the same—different strokes for different folks. P-687
Make the consequences equal to the behavior. P-687

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