14) Order takers are concerned with A) establishing relationships with new customers and developing new business. B) selling to regular customers, completing most sales transactions, and maintaining relationships with their established customers. C) seeking possible buyers with a well-organized sales presentation designed to sell a good, service, or idea. D) selling unsought and heterogeneous shopping products. E) working with customers to resolve problems that arise with a purchase, usually after the purchase has been made. 15) Customer service reps A) work with customers to resolve problems that arise at the time of purchase. B) work for producers calling on their intermediaries and their customers. C) provide technical assistance to order-oriented salespeople. D) work with customers to resolve problems that arise with a purchase, usually after the purchase has been made. E) are invaluable in working with business customers, but not with final consumers. 14) Order takers are concerned with A) establishing relationships with new customers and developing new business. B) selling to regular customers, completing most sales transactions, and maintaining relationships with their established customers. C) seeking possible buyers with a well-organized sales presentation designed to sell a good, service, or idea. D) selling unsought and heterogeneous shopping products. E) working with customers to resolve problems that arise with a purchase, usually after the purchase has been made. 15) Customer service reps A) work with customers to resolve problems that arise at the time of purchase. B) work for producers calling on their intermediaries and their customers. C) provide technical assistance to order-oriented salespeople. D) work with customers to resolve problems that arise with a purchase, usually after the purchase has been made. E) are invaluable in working with business customers, but not with final consumers