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business
organizational behavior

Questions and Answers of Organizational Behavior

What role do you think the personal morals of a CEO plays in the handling of an organization's ethical problems? The response must be a minimum of 150 words.
Discuss how a financial manager can use financial ratios to make good business decisions.
How are deferred tax assets and deferred tax liabilities derived?
How do they relate to the difference between tax expense and taxes payable? How could an organization have a tax receivable? Why is the tax expense reported on the income statement comprised of
How is it possible for a company with positive retained earnings to be unable to pay a cash dividend?
MVP Corp uses LIFO to value its inventory. The 20x8 inventory records disclose the following:At December 26, 20x8, the company had a special, nonrecurring opportunity to purchase 40,000 units at $17
Home Depot can sell 1,000 units per year at a price of $750 per unit. It estimates that it could sell 1,100 units per year if it dropped the price to $700, and that it would sell only 900 units if it
Does Monsanto maintain an ethical culture that can effectively respond to various stakeholders?The original Monsanto was very different from the current company. It was started by John F. Queeny in
Compare the benefits of growing GM seeds for crops with the potential negative consequences of using them.The original Monsanto was very different from the current company. It was started by John F.
How should Monsanto manage the potential harm to plant and animal life when using products such as Roundup?The original Monsanto was very different from the current company. It was started by John F.
Do you think Wal-Mart is doing enough to become more sustainable?Wal-Mart Stores, Inc., is an icon of American business. From small-town business to multinational, from hugely controversial to a
What are the problems that Wal-Mart has faced, and what has the company done to address them?Wal-Mart Stores, Inc., is an icon of American business. From small-town business to multinational, from
Why has Wal-Mart tended to improve performance when other retail outlets have been suffering financially?Wal-Mart Stores, Inc., is an icon of American business. From small-town business to
Explain the possible problems in the ethical culture of the Red Cross that created the issues discussed in this case. The American Red Cross (ARC) is an independent organization, supported by public
Name some of the problems the ARC has encountered with handling donation money.The American Red Cross (ARC) is an independent organization, supported by public financial donations and volunteerism.
What are some of the reasons for the ARC’s ethical dilemmas, and how can the organization guarantee that these problems will not recur in the future?The American Red Cross (ARC) is an independent
What effect does organizational structure and compensation have on ethical behavior among chief executives at ARC?The American Red Cross (ARC) is an independent organization, supported by public
Are subprime loans an unethical financial instrument, or are they ethical but misused in a way that created ethical issues?Not too long ago, Countrywide Financial seemed to have everything going for
Discuss the ethical issues that caused the downfall of Countrywide Financial.Not too long ago, Countrywide Financial seemed to have everything going for it. Co-founded in part by Angelo Mozilo in
1. What evidence is there that Andersen’s corporate culture contributed to its downfall?2. Describe the legal and ethical issues surrounding Andersen’s auditing of companies accused of accounting
How can the provisions of the Sarbanes–Oxley Act help minimize the likelihood of auditors failing to identify accounting irregularities?Arthur Andersen LLP was founded in Chicago in 1913 by Arthur
Discuss the role that AIG’s corporate culture played, if any, in its downfall.When American International Group (AIG) collapsed in September 2008 and was subsequently saved by a government bailout,
Discuss the ethical conduct of AIG executives, and how a stronger ethics program might help the company to strengthen the ethics of its corporate culture.When American International Group (AIG)
What could AIG have done differently to prevent its failure and subsequent bailout?When American International Group (AIG) collapsed in September 2008 and was subsequently saved by a government
1. Why do you think Starbucks has been so concerned with social responsibility in its overall corporate strategy?2. Is Starbucks unique in being able to provide a high level of benefits to its
Do you think that Starbucks has grown rapidly because of its ethical and socially responsible activities or because it provides products and an environment that customers want?Starbucks was founded
What are the ethical issues involved in the Madoff case?The fraud perpetrated by Bernard Madoff that was discovered in December 2008 was what is known as a Ponzi scheme. A Ponzi scheme works
Do you believe that Bernard Madoff worked alone, or do you think he had help in creating and sustaining his Ponzi scheme? Would this represent a conflict of interest?The fraud perpetrated by Bernard
What should be done to help ensure that Ponzi schemes like this one do not happen in the future?The fraud perpetrated by Bernard Madoff that was discovered in December 2008 was what is known as a
Why did Nike fail to address corporate social responsibility earlier?Phil Knight and his University of Oregon track coach Bill Bowerman founded Blue Ribbon Sports, later renamed Nike, in 1964. The
1. Evaluate Nike’s response to societal and consumer concerns about its contract manufacturing.2. What are the challenges facing Nike in the future?Phil Knight and his University of Oregon track
What are the ethical risks associated with derivatives?The 2008–2009 global recession was caused in part by a failure of the financial industry to take appropriate responsibility for its decision
What is the difference between making a bad business decision associated with derivatives and engaging in unethical conduct using derivatives?The 2008–2009 global recession was caused in part by a
1. What kinds of investment decisions drove Barings Bank, UBS, Bear Stearns, and Lehman Brothers to financial disasters?2. How can an ethical corporate culture with adequate internal controls,
How did the corporate culture of Enron contribute to its bankruptcy?Once upon a time, there was a gleaming headquarters office tower in Houston, with a giant tilted “E” in front, slowly revolving
Did Enron’s bankers, auditors, and attorneys contribute to Enron’s demise? If so, what was their contribution?Once upon a time, there was a gleaming headquarters office tower in Houston, with a
What role did the chief financial officer play in creating the problems that led to Enron’s financial problems?Once upon a time, there was a gleaming headquarters office tower in Houston, with a
Based on the history of the company, why did BP get involved in so much questionable conduct?BP, formerly British Petroleum and the Anglo-Persian Oil Company, has experienced a lot of ups and downs
Analyze BP’s efforts to improve sustainability. Do you think they are sufficient, or does the company need to do more?BP, formerly British Petroleum and the Anglo-Persian Oil Company, has
Do you believe the BP code of conduct and ethics initiatives will prevent future misconduct?BP, formerly British Petroleum and the Anglo-Persian Oil Company, has experienced a lot of ups and downs
What role did Tyco’s corporate culture play in the scandal?On September 12, 2002, national television showcased Tyco International’s former chief executive officer (CEO) L. Dennis Kozlowski and
1. How did did Dennis Kozlowski have the opportunity to steal $137 million in unauthorized bonuses?2. Why is Kozlowski, now a prisoner for a long time, unrepentant about his conduct as CEO of Tyco?On
Do manufacturers of products for children have special obligations to consumers and society? If so, what are these responsibilities?Mattel, Inc. is a world leader in the design, manufacture, and
How effective has Mattel been at encouraging ethical and legal conduct by its manufacturers? What changes and additions would you make to the company’s Global Manufacturing Principles?Mattel, Inc.
To what extent is Mattel responsible for issues related to its production of toys in China? How might Mattel have avoided these issues?Mattel, Inc. is a world leader in the design, manufacture, and
How has PETCO’s ethics and compliance program helped it to deal with ethical misconduct?PETCO Animal Supplies Inc., one of the nation’s largest pet supply specialty retailers, boasts over 950
How do you think re-privatizing the company will help PETCO’s performance? Or do you think it could hurt the company overall?PETCO Animal Supplies Inc., one of the nation’s largest pet supply
Should pet supply companies like PETCO be held responsible for the conditions at pet breeders and suppliers? How do you think exposés on poor breeder conditions have affected PETCO’s
On the basis of Home Depot's response to environmentalist issues, describe the attributes (power, legitimacy, urgency) of this stakeholder. Assess the company's strategy and performance with
Is Home Depot’s recessionary strategy of eliminating debt and halting growth a wise one? What would you recommend to the CEO?When Bernie Marcus and Arthur Blank opened the first Home Depot store in
What environmental issues does the New Belgium Brewing Company work to address? How has NBB taken a strategic approach to addressing these issues? Why do you think the company has chosen to focus on
Are New Belgium’s social initiatives indicative of strategic philanthropy? Why or why not?Although most of the companies frequently cited as examples of ethical and socially responsible firms are
Some segments of society vigorously contend that companies that sell alcoholic beverages and tobacco products cannot be socially responsible organizations because of the nature of their primary
1. What competencies are illustrated in the case?2. Using the Communication Inventory presented as an Experiential Exercise with Chapter 9, evaluate Valdez’ communication effectiveness. In what
1. Using the Big Five personality dimensions (see Chapter 3), diagnose Mulally’s personality. How have these dimensions influenced his leadership at Ford?2. What is Mulally’s leadership style?
1. What conflict management styles are evidenced in this case?2. How would you characterize Hammer’s leadership style?3. What type of change approach was used by Hammer? Was it successful?MINI
1. One might say that there was a “personality” clash between Knowlton and Fester. What personality model could you use to describe the clash?2. What leadership style did Knowlton need from Dr.
1. How would you describe the culture at BMW?2. What model of leadership is illustrated at BMW? How does this impact BMW’s culture?3. Using the concepts illustrated in the job characteristics
1. What approach to organizational change does the ROWE program illustrate?2. Identify some resistances, both organizational and individual, that the ROWE program had to overcome.3. What sources of
1. Using the Big Five personality dimensions (see Chapter 3), describe John Mackey’s personality. How does his personality impact his running of Whole Foods?2. What is motivating John Mackey?3.
1. What were Baker’s intentions in the conversation with Rennalls? Were they fulfilled or not, and why?2. Was Baker alert to nonverbal signals? What did both Baker and Rennalls communicate to one
1. What ethical dilemmas are facing Valerie?2. If you were Valerie, what would you do? Why?
1. The film sequence shows three people interacting in a work environment. Which aspects of organizational behavior discussed in this chapter appear in this sequence?2. The three people in this
1. What are William Hundert’s ethical values?2. What are Sedgewick Bell’s ethical values?3. What consequences do you predict for Sedgewick Bell because of his ethical values? MINI CASE
1. Which Big Five personality traits best describe Daphne? Give examples of behavior from the film scene to support your observations.2. Which Big Five personality traits best describe Millie? Give
1. Review the text section titled “Perceptual Process,” especially Figure 4.1. Apply each step to this scene to develop your perception of each person.2. This chapter’s section titled
1. Review the “Contingencies of Reinforcement” section in this chapter. Identify examples of antecedent, behavior, and consequence in Part I of the film sequence.2. This chapter defined
1. This chapter defined motivation as a set of internal or external forces that focus a person on specific, goal directed behavior. Does Mike Winchell show the characteristics of this definition
1. What goal is Gracie’s dad trying to set for her? Does she appear to accept the goal?2. This chapter described ability and goal commitment as moderators of the relationship between goals and
1. Assess the stressors affecting Terry and Denny. View Part I for Terry and Part II for Denny. These film sequences show life stressors, not work stressors.2. Are Terry and Denny having the distress
1. This chapter described an interpersonal communication model (see Figure 9.1). What examples from this film sequence represent each part of the model?2. Assess the effectiveness of this
1. Assess the leadership behaviors of both Major Sinclair and Michael Canaris. Which leadership traits described in this chapter appear in their behavior?2. Apply the behavioral model of leadership
1. This chapter opens with the observation, “Leadership is future oriented. It involves influencing people to move from where they are (here) to some new place (there).” Does this film sequence
1. This chapter defined a group as any number of people with shared goals who communicate with each other and few enough to communicate person to person. Does this film sequence have examples of each
1. Chapter 13 opened with definitions of conflict and conflict management and a discussion of desirable and destructive conflict. Apply those definitions and discussions to this film sequence. Draw
1. Assess the degree of certainty or uncertainty that Kit and Ace face in this decision. What factors set the degree of certainty or uncertainty?2. “The Bird Problem” presents examples of bounded
1. Which type of management practice best fits Senator Smith’s office—mechanistic or organic?2. What reporting relationships does this scene show or imply? Does it show or imply a hierarchy? Draw
1. Organization members will unconsciously behave according to organizational cultural values. Which cultural values appear in this sequence?2. Shared behaviors are another level of organizational
1. Who is the target of change in this scene?2. Apply a force field analysis to this scene. What are the forces for change? What are the forces for the status quo?3. Chapter 17 discussed the role and
In the Learning from Experience feature, Indra Nooyi states: “Performance with Purpose rests on three pillars: human sustainability, environmental sustainability, and talent sustainability.” Go
Review the Ethics Competency feature entitled “Robert A. Eckert, Chairman and CEO, Mattel, Inc.” Which attributes of the ethics competency are illustrated in this feature?
Review the Diversity Competency feature on “Aetna’s Diverse Discoveries Program.” Which attributes of the diversity competency are illustrated in this feature?
Review the Self Competency feature on “Indra Nooyi’s Development Journey.” Which attributes of the self competency are illustrated in this feature?
Review the Across Cultures Competency feature on “Carlos Ghosn, CEO, Nissan-Renault.” Which attributes of the across cultures competency are illustrated in this feature?
Review the Communication Competency feature on “Maureen Chiquet, Global CEO, Chanel S.A.” In addition to active listening, what other attributes of the communication competency appear to be
Review the Teams Competency feature on “Grant Reid, President, Mars Drinks.” Which attributes of the teams competency are illustrated in this feature?
Review the Change Competency feature on “Indra Nooyi Leads Change at PepsiCo.” Which attributes of the change competency are illustrated in this feature?
What aspect of your life or role that you play reflects some or all of the variables that go into creating the state of blur? Explain.
1. Which key attributes of the diversity competency are illustrated in this case? Give a specific example of each attribute identified.2. Which key attributes of the self competency are illustrated
Go to www.xerox.com. In the search box, type in “ corporate governance guidelines.” Open the document titled “Corporate Governance Guidelines at Xerox.” Identify at least two of the specific
Review the Learning from Experience feature on Anne Mulcahy, chairman of Xerox, and other discussions of her leadership in this chapter. How would you evaluate her in relation to each of the six
Think of an organization in which you have been employed (or are currently employed). What are your assessments of the stage of moral development and moral intelligence of the manager for whom you
What are the similarities and differences between the organization interests principle and the utilitarian principle?
What are the similarities and differences between the professional standards principle and the distributive justice principle?
From your personal perspective, what is your assessment of the ethical intensity of the grading system and practices used by an instructor in a course that you have completed? Your assessment should
What specific aspects of procedural justice are suggested in the Change Competency feature on James McNerney, CEO of Boeing?
How would you assess Generation Y individuals as a group with respect to their general pattern of ethical behaviors and decision making within the work environment? Explain. If a generalization is
How did (or does) an organization for which you have worked (or do work) compare with the policies, practices, and goals of Verizon’s workplace diversity as presented in the Diversity Competency
What specific ethical principles for guiding decisions and actions are illustrated in the Ethics Competency feature titled “Johnson & Johnson’s Stakeholder Ethics and Principles”? You should
Sustainable development is discussed as an application of stakeholder responsibility. Think of an organization for which you have worked (or currently work). In what ways did it implement or fail to

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