Questions and Answers of Excellence In Business Communication

Media richness is a measure ofa. A medium’s ability to use more than one informational cue, facilitate feedback, and establish personal focus.b. A medium’s ability to use more than one
Which of the following is an important benefit of taking time to organize your business messages?a. You can delay the actual writing.b. You save time and conserve creative energy because the writing
The purpose of limiting your scope when planning a writing project is toa. Make your job easier.b. Reduce the number of things you need to think about.c. Make sure your memos are never longer than
When your audience is likely to have a skeptical or even hostile reaction to your main idea, you should generally usea. The indirect approachb. The direct approachc. The open-ended approachd. The
Which of the following is one of the reasons storytelling can be effective in business communication?a. Stories help readers and listeners imagine themselves living through the experience of the

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