Questions and Answers of Leadership in organizations

Propose strategies for exercising leadership, promoting excellence, and being professionally involved to create nursing’s preferred future.
Ask several children how they define excellence or what goes into something being called“excellent.” Pose this same question to nurses in practice and to individuals engaged in other professional
Read a short story or poem or watch a film that has recently received a significant award for excellence, and do the same for a “non-winner” in the genre. What sets the “winner” apart from
Identify a nurse who recently received an award that acknowledges excellence—in clinical practice, in education, in research, in contributions to the profession, in the care of a particular
Define the new leadership that is necessary for nurses to adopt in order to participate successfully in and shape the healthcare system of today and tomorrow.
Examine how chaos creates new opportunities for nurses to function as leaders in the healthcare delivery system.
Describe how each of the following theories are congruent with the new leadership: quantum, developmental, cognitive, and perspective transformation.
Identify how the new leadership influences the nursing profession, as well as individual nurses throughout their careers.
Describe strategies to assist nurses’ development as new leaders.
Explain how the new way of thinking about leadership described in this chapter can affect the way we conceptualize the role of the nurse today. How could you assist others in adapting this
Think about the environment in which you practice. Would you describe it as chaotic? Why or why not? What contributes to the chaos or relative “calm?” What have been the negative ways that you
Listen to a jazz musical selection with an extended “improv” (improvisational) piece. Despite the seemingly chaotic notes and chords, do you hear or feel any patterns or synchrony? How did you
Who do you think of as leaders where you practice? What characteristics of the new science of leadership do these people portray?Take The Working Climate Survey (www.imetacomm.com/ea) to help you
Describe the process by which leaders and followers can thrive and grow despite the chaos of today’s healthcare system.Describe how chaos can propel individuals and organizations to accomplish
Analyze how nurse leaders can use the change process effectively in the realization of a vision.
Formulate strategies that decrease resistance to change.
Describe how purposeful introduction of conflict can generate change.
Several authors assert that resistance to change grows out of fear. Talk to your nurse colleagues about why they have resisted change. Is the bottom-line reason that of fear? If so, what seems to be
What strategies have you used or experienced being used that have resulted in reduced resistance to and a successful outcome of change?
Given the “state of the art” of nursing, do we need a revolution? Do your nurse colleagues agree with your position?
Listen to the song “The Times They Are a-Changin’” by Bob Dylan (1967). How is it that new expectations seem to emerge slowly yet still demand change? (See Web
Listen to the song “Revolution” by the Beatles (Lennon & McCarthy, 1968). Why would some people prefer a quicker, revolutionary approach to change? (See Web
Read an article about chaos in nursing in the journal Complexity and Chaos in Nursing.Describe how the new science of leadership correlates with how the nurse practices leadership in a state of chaos.
View the movie Witness with Harrison Ford and Alexander Goodenough. This movie portrays how a group of people work effectively together in constructing a building. What strategies can you take from
Use a personality inventory such as the Myers-Brigg to identify your individual personality style. Discuss how the results affect your ability to communicate and to resolve and grow from conflict.
Analyze how current societal healthcare trends can affect the future of nursing.
Examine projections for the future that are likely to have an impact on the nursing profession and healthcare.
Describe characteristics of leaders needed to shape a preferred future for nursing.
Propose partnerships and collaborative relationships that can help nurse leaders shape a preferred future.
Suggest strategies whereby nurses can create our own preferred future.
Imagine that it is the year 2010 and you are about to be interviewed by an international nursing journal about the significant difference you have made to the nursing profession. What would you talk
Draw a picture of your vision of the future role of the nurse in your current area of employment. What could you do to make this vision a reality? Share your ideas with your nurse manager or
Identify four positive and four negative events related to your nursing career or during your education as a nursing student that you have experienced in the past. Describe why each may have
Given the predictions about the future in general, the future of health care, and the future of nursing, what kinds of nurse leaders will the profession need to shape a preferred future? Are these
Informally interview a variety of people (e.g., children, an elderly person, a healthcare provider, nurse colleagues, a new college graduate) about the future of our society, our world, the
All public charities are nonprofits, but not all nonprofits are public charities.How do you explain that?
Nonprofit organizations are defined as private organizations that must use any profits for future operations. Is “nonprofit organization” a good name for this group of organizations? Can you
If you could interview any historical figure who contributed to the development of the U.S. nonprofit sector, who would you choose, and why? What three questions would you most like to ask this
How do you account for the varying perceptions of the human service subsector from colonial days to the present?
Stephen Wernet has claimed that resources are the crucial link between operation and survival and that organizations change only when they experience a significant shift in resources. Do you agree or
The Filer Commission’s recommendation to establish a permanent agency on charitable nonprofits within the Treasury Department was not implemented. If you could create such an agency now, what would
A social agency based in a midwestern city that provides mental health services has an annual budget of $80 million, funded almost exclusively by government contracts. Is an organization of this
Of the different theoretical approaches to leadership, which one did the YSN board tend to rely on most in selecting an executive director for the agency? What are the likely consequences of
What impact has founder’s syndrome had on YSN? When change is necessary, what is the board’s role in overcoming a founder’s strong influence?
From the information in the first section of the case study, how would you characterize YSN’s organizational culture? Do you have enough information to have a sense of the deepest level of its
Is organizational culture shaped by the external environment or vice versa?On what do you base your views?
Would you consider YSN’s founder a transformative or a transactional leader? What kind of leader is called for in YSN’s situation? Given a choice, with which type of leader would you prefer to
Since executive directors very rarely possess all the skills associated with Quinn’s competing values model, which attributes are most essential for a nonprofit executive director to be successful
Do you believe a nonprofit leader is better served by developing a variety of decision- making styles or by becoming highly skilled in one particular approach?On what do you base your opinion?
Of the three modes of decision- making introduced in chapter 6 (tractablefluid, vortex- sporadic, familiar- constricted), which one would you use if your nonprofit were considering whether to expand
How do you anticipate you might use the Six Thinking Hats method in your professional life? In your personal life?
Think about a nonprofit with which you are familiar. At what stage would you place it in the organizational life cycle? How well do you perceive it is handling the organizational tasks associated
Why do most individuals and organizations find change so problematic?Can someone be an effective change agent for an organization if she or he has difficulty in reaching personal decisions?
Which executive assets would be most effective in leading a successful collaborative effort? Some observers believe a leader’s trustworthiness is the most important quality to other group members.
In light of the ever- changing external environment, what adjustments would you make in the basic approach to strategic planning to keep it relevant? Why?
What are the strengths and weaknesses of YSN’s strategic plan (as presented in the appendix this chapter)? APPENDIX 8A REPORT OF THE YOUTH SERVICES NETWORK (YSN) STRATEGIC PLANNING COMMITTEE
Which one of the models introduced in this chapter was most likely used to develop this plan? Given what you now know about the organization, would one of the other models have been more appropriate?
What are the pluses in using a logic model for program development? What are the minuses?
Of the four perspectives on need (normative, relative, perceived, expressed), which might present the greatest challenge in data collection and analysis? Why?
How does benchmarking contribute to improving organizational performance?
Why has outcomes measurement become the preferred approach in evaluation for United Way and many other funders? Conversely, why are many nonprofits less enthusiastic about this approach?
Seiler (2016) notes that effective fundraising depends on effective planning and rigorous execution— actually more planning than execution. Do you agree or disagree, and why?
What are some of the arguments for and against greater commercialization of the nonprofit sector?
Since diversification of funding sources seems so logical, why do some nonprofits resist going in this direction? How would you overcome this resistance?
If you had to choose between starting a direct mail effort and introducing a new special event for the annual fund drive, which would you select?Justify your decision.
Why should a nonprofit CEO know the basics of financial management?
What is the budget’s role in organizational planning?
Which is more critical for a nonprofit: living within its budget or continuously seeking new and better ways to meet client needs? On what do you base your response?
Why is measure of organizational effectiveness more difficult in a nonprofit than a for- profit?
The underutilization of ICTs in nonprofits is common. What are the major barriers to effective use? What are some specific issues impacting technology use in human service organizations?
How does each of the four identified dimensions of communication (content, noise, network, and direction) figure into promoting effective exchanges in nonprofit organizations? What is the role of the
Technology has had a major influence on the nonprofit workplace. In what ways have ICTs improved the quality of work life? How have they changed the dynamics in less positive ways?
Of the different current external applications of technology discussed in chapter 12, which ones are likely to have staying power in the future? On what do you base your opinion? TECHNOLOGY AND
Is the role of ethical or moral compass of the organization harder today than in the past for a nonprofit leader? Justify your position.
Based on the information provided in the featured case study, Youth Service Network’s founder, Trevor Clinton, likely cannot be considered a servant- leader. Which of his actions seem most at odds
If you believe faith- based nonprofits merit special consideration in competing for government support, what expectations of these organizations are justified in return? If you feel special
What steps should an ethical leader take to protect the organization from risk? Which kind of threat is most detrimental to a nonprofit’s good standing in the community? Why do you believe this to
Schein and Van Maanen (2016) uses the term career anchors to refer to individual preferences regarding work. Do you believe “dedication to a cause” is still the primary reason people choose to
If you had to choose between(a) a job that provided a great sense of accomplishment but lacked basic social supports versus(b) a job that valued teamwork and collegiality but lacked stimulation in
In reference to Youth Service Network, the nonprofit in the text’s featured case study, how would you assess the board’s hiring practices, both ethically and practically?
Why do even the most prominent nonprofits make critical mistakes in staff recruitment, hiring, and performance evaluation? What can be done to improve these processes?
What are the most important steps a nonprofit should take to manage diversity effectively? How would you apply these strategies to women in the workplace? To ethnic and cultural groups?
What does effectiveness mean to you when applied to a nonprofit board?Do you believe an effective board leads to an effective organization? If so, how?
What are some of the sources of tension between senior staff and the board in a nonprofit? How can these issues be addressed to create a true partnership between the two elements of the leadership
Do you subscribe to the technocratic view or the democratic view of nonprofit boards (see Kramer, 1985)? Support your position.
What are some of the ways of educating board members about their roles and responsibilities? Why are both board members and executives directors sometimes ambivalent about board education and
What are the best arguments in favor of boards conducting a selfassessment on a regular basis? Can you think of reasons to forego such assessments?
One- third to one- fourth of American adults volunteer for a nonprofit every year. Does that seem like a lot, too little, or about right?
Individuals engaging in volunteering at an early age go on to participate as volunteers later in life. How does your personal experience fit with this claim?
How would you compare the effective management of paid staff versus effective management of volunteers? If you were offered the choice between serving as human resource director or volunteer manager
Why does the belief persist that paid staff and volunteers often have a problematic relationship?
What are the most effective ways to provide a satisfying volunteer experience?How do the motivations to volunteer factor into the equation?
I recommend reflecting on your experience with this chapter’s exercise. Students who take my courses have to write reflections to get to the next exercise and often describe writing their
I recommend reflecting on your experience with this chapter’s exercise before continuing. You can reflect about anything you found relevant, but here are some questions you may want to consider:Did
I recommend reflecting on your experience with this chapter’s exercise before continuing. You can reflect about anything you found relevant, but here are some questions you may want to consider:Did
I recommend reflecting on your experience with this chapter’s exercise before continuing. You can reflect about anything you found relevant, but here are some questions you may want to consider:Did
I recommend reflecting on your experience with this chapter’s exercise before continuing. You can reflect about anything you found relevant, but here are some questions you may want to consider:How
I recommend reflecting on your experience with this chapter’s exercise before continuing. You can reflect about anything you found relevant, but here are some questions you may want to consider:Did
I recommend reflecting on your experience with this chapter’s exercise before continuing. You can reflect about anything you found relevant, but here are some questions you may want to consider:Did
I recommend reflecting on your experience with this chapter’s exercise before continuing. You can reflect about anything you found relevant, but here are some questions you may want to consider:Did

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