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business
leadership in organizations
Questions and Answers of
Leadership in organizations
Watch a movie that deals with diversity. Write a paper addressing these questions:What types and sources of prejudice were in evidence? How did diversity, stereotyping, prejudice, or discrimination
Volunteer to work at a nursing home or at a home for physically or mentally challenged children or adults.
Volunteer to work for a cause that helps children from a country other than your own.
Attend a service in a church, synagogue, or mosque that is different from your own.
Invite someone you know who is from a country other than yours to your next party.
Read online or subscribe to a magazine or newspaper that provides you with a perspective that differs from your own (e.g., if you’re Caucasian, subscribe to Black Enterprise; if you’re from the
Reflect upon the last time you found yourself under a lot of pressure. How did you react? Respond? Behave? Develop a plan to help you think clearly in future situations to have a more controlled and
Ask a few close friends for feedback about you as a person, your strong qualities, and areas you could change.
Write on a sheet of paper adjectives that you wish could describe your personality.Identify some ways in which you could make changes to incorporate these qualities into your interactions with others.
Observe a person you admire at work or in school off and on for several days. How would you describe that person’s attitude? What evidence do you have of this? What can you do to emulate his or her
Identify a behavior of yours that you would like to change. Practice a different form of that behavior for one week. For example, if you constantly interrupt others, try to go a week without
How do our biases help/hinder us in the workplace?
As the meeting proceeds, he’s about to open his mouth. Before he speaks, do you assume that he is credible or not credible until proven otherwise?
Let’s say it’s three years in the future. You’ve been working for a Fortune 500 firm as a member of a product development team. The meeting is about to start when a man matching the description
Why is it important to know what our biases are?
What if in scenario two, the person with the daughter was her mother instead of her father? Or perhaps the discussion was between a father and his son? How would your interpretation of these
What if in scenario one, the person you “met” was a woman? How would your interpretation of the situation change?
What impact does this have on developing relationships?
Why do we interpret the same scenario differently from others?
A good way to become self-aware and improve our reaction to situations is to keep a journal.Once a week go to a place where you won’t be interrupted and reflect on the previous week. What
Let’s say you and your project team are three months into an eight-month project and you realize that you’re already over two weeks behind schedule and 15 percent over budget. What would you do?
What are some reasons projects veer off schedule? What common disruptors have you experienced in projects? Discuss ways to deal with these reasons.
Why is it important to determine project stakeholders as well as project participants?How do you define and determine primary and secondary stakeholders?
How does project management help organizations and individuals do more with less? Provide examples.
Some people use the terms empowerment and delegation interchangeably. Are these terms synonymous? Explain the similarities and differences.
Some faculties offer their students the opportunity to suggest changes to the syllabus—in terms of assignments, point values, due dates, and so on. Rarely do students take up this offer. How could
If empowerment is so effective, why don’t we see more of it in the workplace? Have you experienced empowerment at your workplace? How did it impact you and your co-workers (positively or
Discuss the effectiveness of this performance feedback: “Mary, your work is outstanding! Keep it up and you may get that promotion sooner than you think!” What elements are missing and how would
We generally think of feedback as coming from another person. However, there are at least two other sources. What are they and how do they work?
Discuss the meaning of the quote, “Many receive advice; only the wise profit from it.” Can you think of a time when this quote could apply to you?
You have just been promoted to supervisor of bank teller operations. Recently, your bank has been trying to become more product focused; in other words, instead of just performing transactions, the
If you are about to meet with your “virtual” mentor, how can you ensure the meeting is effective?
We discuss ethical considerations in organizational politics. What do you believe are ethical dilemmas that exist in politicking? What ethical issues have you seen at your organization as a result of
Different organizations have different levels of politics. How do you feel low or high levels of politics impact the employees and the organization itself? What are some examples of high or low
Let’s say you have a great idea for a new product. You’d like to meet with the director of sales and marketing, but for the last couple of weeks, she’s been too busy to talk to you. Using power
One of the “rules” of brainstorming is no critiquing—positive or negative. Criticism is not allowed because of the potential for squelching open dialogue about the issue at hand. Why is
We contend that the process is just as important as the outcome of the meeting.Do you agree? Explain.
Some feel that organizations have too many meetings. Do you agree? Explain.
Imagine you work for an organization that has to make some changes (i.e., budget cuts) due to an economic downturn in its industry. The CEO calls a meeting with all department managers, directors,
Imagine you are on a team of six members representing multiple functions in your organization. Your team has been tasked with overhauling the current, cumbersome accounts payable system. So far, your
Limitations such as groupthink and social loafing can sometimes be found on teams.What causes these limitations? What can be done to prevent them (or resolve them)? What type of actions should be
Some organizations decide to implement teams because of the many benefits that are likely to accrue from doing so. However, “doing teams” may not necessarily work as expected. Why is this so?
Describe the negotiation process or the five stages. Why is the first stage most important?
Making presentations is a skill that is expected of all managers in organizations today. Whether you’ll be presenting an organization’s quarterly earnings to a board, arguing on behalf of a new
Imagine you are the operations manager of a midsize firm. In an effort to cut costs, the CEO is suggesting that it might be more cost-effective to move all manufacturing overseas. Using inoculation
Picture this: Your roommate is a total slob. Today, you’ve decided you’ve had enough and piled all his dirty clothes on his bed and vacuumed the room you share.What message did your roommate
Picture this: It’s Sunday morning, a few hours before the annual company picnic.The husband, realizing an important sports game is going to be shown, asks his wife, “Do we really have to go to
Which of the common barriers to communication have you experienced? Discuss how they impact the communication process and ways to overcome them.
What are some positive and negative nonverbal behaviors you’ve seen in other people? In yourself?
Tell us about a time when your nonverbal cues were inconsistent with what you were saying verbally. How did this affect the conversation?
Few would argue the importance of active or empathic listening. However, there may be times when you aren’t in the mood. Should a friend or loved one catch you at this time and begin sharing a
There is continuing debate on the usefulness of affirmative action policies—in organizations’ hiring practices, in school admission policies, in preferential treatment in government contracts.
You accept an offer of a position that requires extensive travel abroad. What crosscultural factors would you need to take into account regarding your communications with others in different cultures?
Some popular titles suggest men and women speak different languages. Do you think this is true? Does this mean communication between genders is doomed from the start?
We discussed the growing diversity of the workforce. However, if you grew up in a fairly homogeneous town and went to a fairly homogeneous school, you may not have had much experience with diversity.
Are there instances where you have felt discriminated against due to your age? A disability? Your race or country of origin? Your economic status?
How do you know what your stressors are? What if everything “stresses you out”?
Suppose you’re in a job where your productivity is measured in billable hours. Does“work smarter, not harder” still apply?
In large metropolitan cities like Los Angeles, organizations are allowed to pollute up to a certain amount. Beyond that amount, the organization is fined. If they pollute less than the limit,
A 2013 survey showed that nearly 80 percent of workers in their 20s said they wanted to change careers, followed by 64 percent of 30-somethings and 54 percent in their 40s. What are your thoughts
We might trust certain but not all aspects of a person. Do you agree or disagree?
Have you ever worked for a boss you didn’t trust? How was this a problem?
Was Emily Townsend’s disclosure appropriate in the chapter-opening case? Why or why not?
How can your self-awareness inform your next career and life decisions?
What effect do your current age and state in life have on your levels of self-awareness?
What effect do you think your country of origin has on your levels of self-awareness?
How can you respond strategically to others whose styles are different from yours?
What can you do to increase your levels of self-awareness in the coming year?
Has something like this ever happened to you before? How did you react? What did you learn from this experience?
What can Curtis do to save this project and what should he do on future projects?
What could Curtis have done differently to avoid the complications?
What factors contributed to this situation?
What actions can the office staff take to empower themselves and be more effective in their operations?
How can Brian change his approach to leadership to empower his staff ?
What does empowerment have to do with this situation?
What aspects of Brian’s leadership are ineffective?
What factors contribute to Brian’s staff’s inability to make decisions?
How could coaching help Shawn be a more effective manager?
What kind of feedback and help should Shawn elicit from Alecia at his next meeting? From the corporate office? From his co-workers? From other branch managers?
What are the key issues or problems concerning giving and receiving feedback?
We learn that Shawn’s manager had some concerns. Do you feel his manager provided adequate support for Shawn to improve? Why or why not?
In what ways have you used networking to get a leg up on a job or other opportunity?
What are some potential downsides of networking?
What are some benefits of networking?
When Yaralian proves he is an effective coach, why would others help him move up—and out—of their organization? Wouldn’t you prefer keeping outstanding performers as opposed to helping them
In business, neither technical skills nor networking abilities are sufficient by themselves. Do you agree with this statement? Why or why not?
What ethical issues are presented in this situation?
What actions could Jill have taken to win the account for her team?
How did organizational politics play a role in the situation?
What type of power or lack of power played a part in the decision?
How would you respond to this situation if you were Jill? Explain.
What steps should she take toward making the final decision?
What evaluation criteria would help her analyze the three options?
What options does she have available to her?
What issues is she facing?
What steps has Sara correctly completed toward making a decision?
What would you do if you were on this team? Why? What would be the likely outcome?
What should the other team members do to deal with this situation?
What would you advise Wilson to do before the next meeting, as well as during the next meeting?
Why might Jennifer’s dominant behavior be problematic for the team? After all, she has relevant experience and expertise to provide.
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