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business
leadership in organizations
Questions and Answers of
Leadership in organizations
What are some of the main issues that affect how the team works together in this situation? How do you think Jennifer sees the situation?
When caught up in a “bad” meeting, what are some things you can do to improve the situation?
When you rate a meeting you’ve attended as “useless” or just “bad,” what characteristics of the meeting cause this rating?
Assuming the general sales manager is unwilling to change this requirement, what would you recommend he do to improve the meetings?
Who should be required to come to the “all-hands meeting”? If you answer “it depends,” on what should this depend?
What are some potential downsides of a standing meeting?
Many organizations have standing meetings. What benefits could be obtained from these meetings?
What role does one’s personal style and comfort with conflict play in our response to situations like these?
Raj notes that “he’s in for some trouble.” What are some steps Raj can take before he meets with Joe to reduce the impending conflict between them? What would you recommend that Raj do at the
What do you think is motivating Joe to respond to Raj in the way he has? Are some people more “into” conflict than others?
Clearly, Joe is calling all the shots. Do you think he sees working with Raj as conflictual?
What should Angela do?
What would you do if you were Angela?
How would you feel if you were Angela? Has a similar situation happened to you?
How did this situation develop? What could have been done to achieve a different outcome?
What is the situation Angela faces? What are the core issues impacting the team’s process?
Even if he decides not to take the offer from the UK, how can John use this situation to address and improve the “concerns” he has with his present employer?
What are some specific arguments he could use to improve his chances of getting the opportunity package in which he is interested?
What kind of preparation should John do prior to his negotiation about the terms of the offer? What kind of data should he gather, what people should he talk to, and what decisions should he make?
At this point, what should John do? What, if anything, should he refrain from doing?
If in fact there is pressure to “make the numbers,” how would you make your request more persuasive?
If you were Monica, what steps would you take and why?
Why do you suppose that when asking for a raise, Monica utilized strategies such as“joking” and hint dropping? What do you think was her intent in using these approaches, and why were they
Why has Monica been unsuccessful at persuading her boss to provide the promised performance evaluation?
What is the nature of Monica’s dilemma?
What ideas or suggestions do you have for Dan?
If you were one of Dan’s co-workers, what would you think and how would you feel about the situation?
What issues are involved here? What’s going on?
What should the analyst do to improve his listening skills with clients?
What verbal and nonverbal clues did the analyst miss?
Why did the analyst have a difficult time reading Mrs. Crenshaw?
Where did the analyst go wrong?
At this point, what would you do if you were in Reza’s shoes? Why?
While there may be some hurdles that Reza and her suitemate will have to overcome, what are some benefits of living with someone who is “different” from you?
We see that Reza is upset by her suitemate’s reaction. In what ways does she contribute to the problem?
What could she have done to improve her relationship with her roommate?
Why was Reza so taken aback by her suitemate’s reaction to her?
If you were Madison, how would you handle the situation?
What are some strategies Madison could use to better manage the overwhelming situation in which she finds herself?
What problems is Madison facing?
How can Matthew set new goals and work toward them while fulfilling his obligations to his present position?
What advice would you offer Matthew?
Why is it difficult for him to set new priorities for himself ?
Should Matthew follow the rest of his friends to graduate business school?
What are the issues Matthew is facing?
Did Michael overstep his bounds in his conversation with Emily about her performance? What about the promise he made to her?
Did Emily disclose too much about herself, setting herself up for a negative recommendation from Michael? How would you have handled this situation?
What could Emily have done to minimize the degree to which her personal problems spilled over into work?
How would you handle the situation if you were Jacob?
Can these differences be resolved? Why or why not?
In what ways are the work styles of Jacob’s teammates different from his? What causes those differences?
Why is Jacob upset?
Handle unexpected events that interfere with my preplanned schedule?
Keep long-term objectives in mind while working on day-to-day objectives?
Incorporate my personal project time lines into my professional project time lines?
Handle multiple projects simultaneously?
Ensure that project members agree on and maintain the necessary standards or quality?
Help my team meet deadlines?
Keep projects on track?
Give the responsibility of doing a task to another while ensuring the quality of the work?
Motivate others to take risks and do what they think is best?
Empower myself when an organization or manager does not empower me?
Reduce any fears I have about mistakes made by my empowered subordinates?
Allow employees to take responsibility for their work, as opposed to controlling their every move?
Provide leadership to others, even when I’m not an official leader?
Identify the skills and characteristics of effective leaders and develop these skills to increase my ability to lead?
Give myself feedback and check these perceptions with others?
Let others know I am open to receiving constructive feedback?
Give constructive feedback without making the recipient feel defensive?
Praise someone for giving extra effort?
Utilize techniques and strategies to coach others with whom I work?
Help others set and achieve goals?
Identify effective characteristics of coaching and feedback?
Develop effective relationships with, and provide value to, others in my network?
Learn how to be an effective protégé?
Build a diverse network of mentors who can provide insight and assistance on career-related issues?
Overcome my reluctance or discomfort with networking?
“Work a room”—meet many different people in a short amount of time?
Reach out to and connect with others when I am a newcomer in an organization?
Identify a job opening or arrange an interview through a friend or a friend of a friend?
Consider the negative or unethical implications of my actions?
Learn how to create and manage a positive impression of myself?
“Read” others as well as the organization’s culture?
Identify people to go to if I want to get something done in an organization?
Use my connections to successfully champion a cause?
Acquire and use power to get others to do what I want them to do even when my position lacks such authority?
Think creatively about alternatives?
Evaluate potential options?
Make a decision that won’t change?
Make a decision before having all the necessary information?
Decide between competing options and interests?
Create an environment that allows teams to set and achieve goals effectively?
Identify and use appropriate process interventions at the right time and in the right manner to deter or resolve dysfunctional behaviors of the team or its individual members?
Teach and guide teams in utilizing effective process skills?
Help team members work cohesively and effectively with one another?
Recognize when a team’s process is ineffective?
Ensure that a team’s next and future meetings will be effective?
Keep meetings running efficiently and effectively?
Ensure that everyone is prepared for the meeting?
Determine a clear goal and prepare an agenda that will keep team members on task during a meeting?
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