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business
managing human resources
Questions and Answers of
Managing Human Resources
How can business strategy be integrated with strategic workforce planning?AppendixLO1
How might job-design principles and job analysis be useful to the practicing manager?AppendixLO1
What are some advantages of having a common set of leadership attributes for all managers to strive for? Are there any downsides to this approach?AppendixLO1
What factors are most important to consider in developing a recruitment policy?AppendixLO1
Your boss asks you to develop an employee-referral program for new hires. What might such a program look like?AppendixLO1
Why is organizational culture particularly important in internal recruitment?AppendixLO1
How might social media help in recruiting passive job applicants. those not actively looking for a job?AppendixLO1
You have just lost your middle-management job. Outline a procedure to follow in trying to land a new one.AppendixLO1
Draft a recruitment ad to advertise a job opening at your company. Have a friend critique it, as well as if possible-an HR professional from a local company. Incorporate their suggestions for
Knowing that you have been studying the subject of recruitment, a friend asks you for advice on doing an online job search. What would you say?AppendixLO1
How would you advise a firm that wants to improve its recruitment efforts at universities?AppendixLO1
Discuss the conditions under which realistic job previews are and are not appropriate.AppendixLO1
How would you implement a strategy of pure diversity-based recruitment?AppendixLO1
If I lose my current job, what's the most efficient strategy for finding a new one?AppendixLO1
How can we communicate as realistic a picture as possible of a job and an organization to prospective new employees? What kinds of issues are most crucial to them?AppendixLO1
Do alternative recruitment sources yield differences in the quality of employees and in their survival rates on the job?AppendixLO1
Under what circumstances does it make sense to retain an executive search firm?AppendixLO1
What is strategic workforce planning, and how should I begin that process?AppendixLO1
How can a firm avoid lawsuits for employment at will?AppendixLO1
Why is it so difficult to be effective at both distributive and integrative bargaining in the course of the same negotiations?AppendixLO1
Discuss the rights and obligations of unions and management during a union-organizing drive.AppendixLO1
Are the roles of labor and management inherently adversarial?AppendixLO1
What kinds of dispute-resolution mechanisms should be established in order to guarantee due process for all employees?AppendixLO1
How might labor and management work together more productively?AppendixLO1
How should management respond to a union-organizing campaign?AppendixLO1
How have changes in product and service markets affected the way labor and management relate to each other?AppendixLO1
What changes might you suggest to Social Security to ensure that it can meet the needs of younger generations? 12-10.What might be some advantages and some disadvantages of cafeteria- style
If you could change just one feature of the Patient Protection and Affordable Care Act to make it more effective, what would you suggest?AppendixLO1
How do voluntary benefits programs allow smaller companies to offer a wider array of benefits than they otherwise would be able to?AppendixLO1
A major problem with benefits is that many employees don't know much about them-until they need to use them. What can organizations do to deal with that problem?AppendixLO1
Your company has just developed a new, company-sponsored savings plan for employees. Develop a strategy to publicize the program and to encourage employees to participate in it.AppendixLO1
What can large firms do to control health-care costs? What about small firms?AppendixLO1
What are the key features of the U.S. industrial relations system?AppendixLO1
Compare and contrast mediation, interest arbitration, and grievance arbitration.AppendixLO1
Is it ethical to record a conversation with your boss without his or her knowledge? If yes, under what circumstances?AppendixLO1
What advice would you give to an executive who is about to negotiate an employment contract?AppendixLO1
Discuss the similarities and differences in these concepts: procedural justice, workplace due process, and ethical decisions about behavior.AppendixLO1
What is ethical decision making in employee relations? What steps or considerations are involved?AppendixLO1
What should I include in a policy on fair information practices?AppendixLO1
How do I fire people legally and humanely?AppendixLO1
How can I administer discipline without simultaneously engendering resentment toward me or my company?AppendixLO1
How can I ensure procedural justice in the resolution of conflicts between employees and managers?AppendixLO1
Why is it so difficult to compare industrial relations systems in different countries?AppendixLO1
It's sometimes been said, "The best union organizer is the boss." Do you agree? Why or why not?AppendixLO1
Prepare three arguments to support each of the following positions: (a) unions are no longer relevant today and (b) unions are still relevant today.AppendixLO1
Your company has just learned that it is the target of a union- organizing campaign. How will you advise managers about what they can and cannot say to employees?AppendixLO1
Why is it in the best interests of management and labor to work together? Or is it?AppendixLO1
In terms of the "attract-retain-motivate" philosophy, how do benefits affect employee behavior?AppendixLO1
The new world of employee benefits is best described as "sharing costs, sharing risks." Discuss the impact of that philosophy on the broad areas of health care and pensions.AppendixLO1
What should a company do over the short and long term to maximize the use and value of its benefits choices to employees?AppendixLO1
What is the best way to develop pay systems that are understandable, workable, and acceptable to employees at all levels?AppendixLO1
What economic and legal factors should we consider in establishing pay levels for different jobs?AppendixLO1
How can we tie compensation strategy to general business strategy?AppendixLO1
Should OSHA's enforcement activities be expanded? Why or why not?AppendixLO1
Google's Project Oxygen found that technical skill is the least important characteristic of a good boss. What kinds of other skills are more important? 10-10.In performance reviews, why is it more
Should discussions of employee job performance be separated from salary considerations?AppendixLO1
How can we overcome employee defensiveness in performance- feedback interviews?AppendixLO1
How is performance appraisal for teams different from performance appraisal for individuals?AppendixLO1
The chief counsel for a large corporation comes to you for advice. She wants to know what makes a firm's review system legally vulnerable. What would you tell her?AppendixLO1
Working in small groups, develop a performance-management system for a cashier in a neighborhood grocery with little technology but lots of personal touch.AppendixLO1
You have been asked to design a rater-training program. What types of elements will be specific to managers, specific to employees, and common to both?AppendixLO1
What is the difference between performance management and performance appraisal?AppendixLO1
What would an effective performance-management system look like?AppendixLO1
How can we tie incentives to individual, team, or organizationwide performance?AppendixLO1
In implementing a pay-for-performance system, what key traps must we avoid to make the system work as planned?AppendixLO1
In view of the considerable sums of money that are spent each year on employee benefits, what is the best way to communicate this information to employees?AppendixLO1
What cost-effective benefits options are available to a small business? LO AppendixLO1
What are some of the key trends in benefits offered and strategies to pay for them?AppendixLO1
What options are available to help a business control the rapid escalation of health-care costs?AppendixLO1
What strategic considerations should guide the design of benefits programs?AppendixLO1
In setting pay policy, a firm can lead, match, or lag the market rate of pay for various jobs. When might it choose each of these strategies? 11-10.How do tight versus loose labor market conditions
In your view, what might cause an incentive plan to fail?AppendixLO1
If you were thinking of offering an employee stock-ownership plan, what key factors would you consider?AppendixLO1
Distinguish profit-sharing from gain-sharing.AppendixLO1
What cautions would you advise in interpreting data from pay surveys? 115. In your opinion, why are more firms tying executive incentives to long-term (3 years or more) company performance?AppendixLO1
Discuss the advantages and disadvantages of competency- or skill- based pay systems.AppendixLO1
What can companies do to ensure internal, external, and individual equity for all employees?AppendixLO1
What steps can a company take to align its compensation system with its general business strategy?AppendixLO1
What would an effective performance-management process look like?AppendixLO1
How have global flows of information and knowledge changed the ways we live and work?AppendixLO1
What people-related business issues must managers be concerned about?AppendixLO1
Which features will characterize the competitive business environment in the foreseeable future, and how might we respond to them?AppendixLO1
What people-related problems are likely to arise as a result of changes in the forms of organizations? How can we avoid these problems?AppendixLO1
What are the HR implications of our firm’s business strategy?AppendixLO1
What are the HRM implications of employing nonstandard workers in the “gig” economy?AppendixLO1
How will demographic changes and increasing diversity in the workplace affect the ways that organizations manage their people?AppendixLO1
Considering everything we have discussed in this chapter, describe management styles and practices that will be effective for your country’s businesses in the next decade.AppendixLO1
What difficulties do you see in shifting from a hierarchical, departmentalized organization to a leaner, flatter one in which power is shared between workers and managers?AppendixLO1
How can effective HRM contribute to improvements in productivity and quality of work life?AppendixLO1
How can effective HRM contribute to sustainability?AppendixLO1
If you could only work on three of the nine key HR competencies, what would they be, and why did you choose those three?AppendixLO1
The pace of developments in new technologies is becoming faster than the abilities of workers to adjust to them. What recommendations would you make to high-level policymakers in organizations and
It has often been said that people don’t leave bad companies; they leave bad bosses. What can managers do to enhance employee retention?AppendixLO1
How does the effective management of people provide a competitive advantage to organizations?AppendixLO1
How is technology changing work and organizations?AppendixLO1
How does HR technology affect the management of people?AppendixLO1
How can managers leverage HR technology to maximize efficiency and effectiveness?AppendixLO1
What key considerations should guide the selection of a vendor for an organization's human resource information system?AppendixLO1
What challenges will managers confront when implementing HR technology?AppendixLO1
Describe how technology has changed the ways that you live and work.AppendixLO1
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