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business
managing human resources

Questions and Answers of Managing Human Resources

Identify key leadership traits for personal development.
Understand how to combat sexual harassment in the workplace.
Acquire effective techniques for resolving conflict and negotiating.
Identify the five styles of handling conflict.
Recognize your typical method of resolving conflict.
Specify why so much interpersonal conflict exists in organizations.
Improve your cross-cultural relations.
Overcome many cross-cultural communication barriers.
Understand cultural differences.
Recognize who fits under the diversity umbrella.
Explain how national culture and organizational culture might influence the acceptance of group decision making.
Pinpoint several suggestions for being an effective meeting participant.
Understand how to increase the efficiency of group problem solving through e-mail and collaborative software.
Use the nominal group technique effectively.
Use brainstorming effectively.
Use the general approach to problem-solving groups.
Understand the difference between rational and political decision making.
Apply task-related tactics for effective team play.
Apply interpersonal-related tactics for effective team play.
Identify various team member roles.
Understand the advantages and disadvantages of teams.
Explain the difference between a traditional team and a virtual team.
Describe interpersonal skills related to working with small audiences with respect to digital devices.
Describe interpersonal skills related to social networking.
Describe interpersonal skills related to one-on-one interactions in the digital world.
Enhance your listening skills.
Understand barriers to communication, including gender differences, and know how to overcome them.
Understand nonverbal communication and improve your nonverbal communication skills.
Explain the relationship-building aspect of interpersonal communication.
Explain the basic steps in the communication process.
Pinpoint methods of enhancing and developing your self-confidence.
Describe the importance of self-confidence and self-efficacy.
Explain how to enhance self-esteem.
Describe the nature, development, and consequences of self-esteem.
Respond to differences in values among people.
Respond to mental ability differences among people.
Respond to personality differences among people.
Develop insight into how your personality, mental ability, emotional intelligence, and values differ from others.
Make adjustments for the individual differences among people in dealing with them on the job.
Describe potential opportunities for developing interpersonal skills on the job.
Pinpoint your needs for improvement in interpersonal relations.
Explain the model for interpersonal skills improvement, including how to set goals effectively.
Explain how interpersonal skills are learned.
What factors may account for the differences among salaries for the identical occupation in different organizations?
What factors may account for the differences among salaries for the identical occupation in the same organization?
What factors may account for the wide differences among salaries for different occupations?
According to the Living Wage Calculator developed by Amy Glasmeier, Professor of Economic Geography and Regional Planning at MIT, the living wage rate for a family of four(two working adults, two
Which job evaluation system would you use as an HR manager? Explain your answer.
Since employees may differ in terms of their job performance, would it be more feasible to determine the wage rate for each employee on the basis of their relative worth to the organization? Explain.
Tomax Corporation has 400 employees and wishes to develop a compensation policy to correspond to its dynamic business strategy.The company wants to employ a high-quality workforce capable of
MX, the fintech company, offers the following benefits to its employees: free lunches and dinners twice a week, discounted massages from an on-site masseuse, comprehensive health care insurance,
Design a compensation scorecard.
Estimate whether a pay system is aligned with government laws.
Estimate whether a pay system is consistent within an industry.
Evaluate which jobs should be paid more.
Determine how to design pay systems.
Distinguish between a strategic compensation program and a non-strategic compensation program.
Explain the three main components of a person’s compensation.
Does Google’s research on the performance of its managers surprise you? Why or why not?
Why isn’t having the greatest amount of technical expertise the key to being a good supervisor at Google?
Are formal performance reviews always bad?Why or why not?
Why did Adobe need a new performance management system? What drawbacks might there be to the company’s check-ins?
an a manager develop the skills needed to conduct a problem-solving type of meeting?c. Which method do you feel is the least desirable? Why?
What sources could be used to evaluate the performance of people working in the following jobs?a. Sales representativeb. Robotics engineerc. Director of nursing in a hospitald. HR managere. Air
Outline the characteristics of effective performance review meetings and feedback sessions, and describe ways to improve the performance of employees.
Explain the various methods used to evaluate the performance of employees, and their potential trade-offs.
Describe the different sources of performancemanagement information, as well as the strengths or limitations of each.
Explain what performance management is and how the establishment of goals, ongoing performance feedback, and the evaluation process are part of it.
Why does the company encourage its employees to focus on the customers’ needs versus other metrics?
How do the training programs at Loews relate to the company’s business strategy?
How do you think Whirlpool’s training strategy will need to change in the future?
Why are a needs assessment and ongoing training important for firms like Whirlpool to conduct?
Suppose that you are the manager of an accounts receivable unit in a large company You are switching to a new system of billing and record-keeping and need to train your 3 supervisors and 28
What analyses should be done to determine the training needs of an organization? After the needs are determined, what is the next step?
Explain how the effectiveness of training programs is evaluated.
Describe some of the additional training programs conducted by firms, and explain why they are important.
Identify the types of training-delivery methods used by organizations.
Describe the factors that must be taken into account when designing a training program.
Describe how a training needs assessment should be done.
Discuss the scope of training and development and its strategic aspects.
To what extent is the applicant driven to succeed?
How does the applicant deal with conflicts and stress?
How well does the applicant communicate with and get along with others?
In what areas did the applicant need improvement?What was the applicant’s biggest accomplishment at your organization?
What were the applicant’s title and responsibilities?In what areas did the applicant excel? What unique, or exceptional, talents does the applicant have?
What is your relationship to the applicant? Are you the person’s supervisor, peer, or subordinate? What were the start and end dates of the applicant’s employment?
Explain how firms evaluate the information they collect on candidates and the decision strategies they use to select employees.
Compare the value of different types of employment tests and how to assess their reliability and validity.
Describe the tools used to screen applicants, the types of employment interviews and methods to administer them, and the post-interview screening tools firms use.
Explain what the objectives of the employee selection process are, its steps, and why the information gathered during the process must be reliable and valid.
What role did Barra play in advancing her career?What role did GM play in “growing” her career?
Mary Barra’s father worked at General Motors.Was her hiring an example of nepotism? If you were a business owner, would you want to hire relatives of your employees? What are the pros and cons of
What barriers to career advancement do women and members of underrepresented groups face?
How can a career management program help an organization forced to downsize its operations?
Name some companies with whom you have done business. Then discuss how you view their employer brands. Would you want to work for them? How might these firms improve their employer brands?
Explain why recruitment and career development activities focused on diversity and inclusion are important to companies.
Explain how career management programs integrate the needs of individual employees and their organizations.
List some of the ways firms can improve their recruiting and the metrics they use to do so.
Describe the methods firms use to recruit externally and internally.
Describe how a firm’s strategy affects its recruiting efforts, and the elements that athe elements that are part of a strategic recruiting strategy.

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