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Questions and Answers of
Managing Human Resources
Since there are civil rights laws that protect against racial, national origin, and ethnic bias in the workplace, should the dialect, tone, and accent of these workers also be protected?
What can organizations do to develop a culture of linguistic tolerance?
In what ways can technology be used to limit linguistic profiling in the workplace?
Describe the key competencies that the interviewer must possess to avoid linguistic profiling.
Develop a training program to teach interviewers how to not linguistically profile potential employees during the interview process.
Is linguistic profiling during the interview process a legal or an ethical issue?
To what extent does linguistic profiling affect economic prosperity of individuals?
Can you think of a situation where you may have linguistically profiled someone?
Describe a situation in which you or someone you know has been linguistically profiled.
In what types of career fields is linguistic profiling most likely to occur?
Is linguistic profiling during the interview process a legal or an ethical issue?
To what extent does linguistic profiling affect economic prosperity of individuals?
Can you think of a situation where you may have linguistically profiled someone?
Describe a situation in which you or someone you know has been linguistically profiled.
In what types of career fields is linguistic profiling most likely to occur?
Should states be allowed to determine the meaning of fluency, especially regarding this case where many of the children are foreign speakers and teachers are trying to meet the school proficiency
Should there be standards to fire teachers based upon pronunciation and/or accent?
Provide pros and cons regarding Arizona’s decision to hire teachers based on their accent.
Provide evidence of how applicant’s accent, tone, or dialect can trigger adverse selection decisions by interviewers.
Describe what would cause someone to linguistically profile a job candidate during a telephone interview.
What is the interplay between differences in work values and intergenerational tension in the workplace?
What are specific components of the education and learning approach to managing generational diversity in the workplace?
Compare strategies for managing generational diversity that aims to assimilate with a strategy that celebrates differences.
What are three strategies for managing intergenerational conflict in the workplace? What is the overarching goal in the process of managing this type of conflict?
How might the workplace culture be cultivated to foster positive intergenerational relations?
Provide an example of intergroup conflict in the workplace.
Compare disengagement theory and activity theory.
Discuss an alternative view of generations.
Describe the concept of generational personality.
List and describe the four generations in the workforce.
While there are a variety of approaches for understanding and attempting to manage diversity in the workplace, which approach(perhaps unintended) may currently be in operation?
What generational differences in communication style may be contributing to the tensions experienced in the workplace?
What are some strategic approaches that Sam Gladstone might consider in working toward resolving the communication differences and generational tensions between younger workers and older
What generational differences in communication style may be contributing to the tensions experienced in the workplace?
As a general manager, how might Stacy create a successful intergenerational workforce team and manage the generational diversity in her organization?
What strategy would you recommend for Stacy to consider in her attempt to resolve this intergenerational tension?
What steps should organizations take to address issues of social class bias in the workplace?
Discuss the impact of social class and ageism.
What do you think accounts for the difficulties in defining the middle class?
How does the concept of life chances apply in a concrete way to social class?
Compare and contrast social class from an economic and noneconomic perspective.
Do you think individuals in work settings have the responsibility to speak out against biased attitudes such as classism?
Do you think Jade should approach the VP about what she witnessed?Why or why not?
Why do you think Jade remained silent the first few times she witnessed classism?
What type of classism is being shown in this incident? Support your response.
What do you think should have been the consequences of their actions?
Is it likely that the sorority does not interact with people of Mexican descent, or even have members that are of Mexican descent?
Does this incident have implications about the social class of this group or the sorority as a whole?
If you had been a member of the Penn State sorority, would you have gone along with your fellow sisters’ degradation of the Mexican culture or would you have spoken up about the degrading nature of
What steps should organizations take to address issues of social class bias in the workplace?
Discuss the impact of social class and ageism.
What do you think accounts for the difficulties in defining the middle class?
How does the concept of life chances apply in a concrete way to social class?
Compare and contrast social class from an economic and noneconomic perspective.
Do you think individuals in work settings have the responsibility to speak out against biased attitudes such as classism?
Do you think Jade should approach the VP about what she witnessed?Why or why not?
Why do you think Jade remained silent the first few times she witnessed classism?
What type of classism is being shown in this incident? Support your response.
What do you think should have been the consequences of their actions?
Is it likely that the sorority does not interact with people of Mexican descent, or even have members that are of Mexican descent?
Does this incident have implications about the social class of this group or the sorority as a whole?
If you had been a member of the Penn State sorority, would you have gone along with your fellow sisters’ degradation of the Mexican culture or would you have spoken up about the degrading nature of
How does heterosexism and transphobia in the workplace negatively affect heterosexual workers?
Homosexuality was removed from the Diagnostic and Statistical Manual of Mental Disorders (DSM) in 1973. Why do you think gender identity disorder remains listed as a mental illness in the DSM- IV- TR?
Is it important for a lesbian, gay, bisexual, or transgender employee to “come out” at work?
What is (are) the function(s) of heterosexual privilege? What are some examples of heterosexual privilege in an employment setting?
How might an individual’s level of sexual identity development relate to their level of job satisfaction?
As an HRD worker, who would be most challenging for you to work with: a lesbian, a gay man, a bisexual man, a bisexual woman, or a transgender person? Explain.
How might you advocate for transgender employees?
What are some of the “privileges” you will bring to your work environment? How will these privileges influence employees from the nondominant culture?
As an HRD professional, what are you able to do to promote positive attitudes in the workplace toward LGBT coworkers?How would you deal with homophobic employees?
What are some of the stereotypes you have about LGBT individuals?Where did you learn these stereotypes? Are stereotypes positive or negative?
LGBT people are at risk of experiencing workplace discrimination.Discuss your role in prevention and intervention to confront discriminatory practices.
Discuss your understanding of the definitions for LGBT individuals, including the complexity and values attached to these definitions.
Describe your use of situational language. Specifically, how do you change your language in reference to diversity issues depending on your environment? Or are you consistent in your use of language
As a human resource professional, describe the nature in which nondiscrimination policies are written. Second, in your current work, is there a nondiscrimination policy, and does the policy include
Using Arredondo’s model, which individual differences related to your own identities are salient in relation to your professional life(e.g., gender, sexual identity, educational experiences)?
Name two ways that race and ethnicity differ.
Have there been times when your individual ethnic identity has been in conflict with your collective ethnic identity? If so, how?How did you resolve the conflict?
Has there ever been a time when you were mislabeled ethnically because of racial characteristics?
What are some common issues and concerns surrounding ethnicity in the workforce, for example, language, accent, jokes/ridicule, and stereotypes, have you experienced? How were these situations
In what ways do you believe that your ethnic identity has caused you to be the victim of prejudice or discrimination in the workforce?
How significant is your ethnicity to your individual identity?
What strategies in the chapter support the inclusion of ethnicity in the workplace as it applies to Ajanta’s situation?
Do you think the employees of the dry cleaner need ethnicity training regarding how to work with people of different ethnicities?
Do you think employees and customers should be more supportive of Ajanta’s hijab? Explain you answer.
What would you do if you were the manager of the dry cleaner?
What should Ajanta do?
How can employees sustain a healthy balance between their professional and personal lives?
In what ways do organizations develop and sustain norms and beliefs that are more accommodating to men than women?
Compare and contrast glass escalator and glass ceiling.
What is your perspective on Sally Lindsay’s concept of the masculinization of women’s work? Does this concept represent progress toward equality in the workforce? What factors influence men’s
What was the principal intent of the enactment of Title VII of Civil Rights Act of 1964 and Equal Pay Act of 1963?
What kind of problems can occur as a result of the changing role of women and men in careers and family life?
In what ways do traditional gender roles perpetuate gender inequality and/or inhibit the quest toward equality in the workforce?
Identify an organization in your area and schedule an interview with someone in the Human Resources Department to learn about its family- friendly programs. Inquire about the benefits working mothers
As women and men grapple with deciphering their changing roles at work and at home, online resources may prove useful to them. Websites developed by professional organizations like the National
Although Marsha is a parent and wants to divide her attention between work and nonwork commitments, why might she want to avoid the “mommy track?”
What is the basic aim of work–life balance policies and practice?
What work–life balance initiatives might Marsha ask about during negotiations with her prospective employer?
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