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organizational behavior
Questions and Answers of
Organizational Behavior
How is the rational model of decision making different from bounded rationality and intuition?
How many of the lies were detected? Were they easy or difficult to detect?
What made you think a statement was a lie: was it the probability of the statement itself, or the delivery by the student?
Do you think it is possible to be a good liar? What factors would a good liar have to control in order to pass off a lie as truth?
Does the decision to accept or refuse the frozen meat shipment call for ethical or legal considerations? Why?
Identify the stakeholders who will be influenced by the decision to accept or refuse the frozen meat shipment.
What type of decision-making framework would you advise the warehouse manager to adopt in order to help him reach an optimal decision? How will your suggestion help?
How might the misperception about the importance of having an e-portfolio have begun?
What are the reasons you would decide to use an e-portfolio?
What do you think would be the best way to deliver an e-portfolio to a prospective employer?
What evidence is there in the case to suggest that Blakeley is not risk-averse?
In relation to Case Incident 1, how do you think more employers’ dim view of e-portfolios can be changed?
Consider Case Incident 2, the chapter-opening story, and the chapter. Do you think creativity is “born” (inherent in the individual) or “made” (a product of opportunity and reinforcement)?
What are some early theories of motivation? How applicable are they today?
What are the key principles of self-efficacy theory, reinforcement theory, equity theory, and expectancy theory?
Each person should recall an instance in which he or she was (a) treated especially fairly and(b) treated especially unfairly. Work-related instances are preferable, but nonwork examples are fine
Spend several minutes discussing whether the instance was more distributive, procedural, informational, or interpersonal in nature. What was the source of the fair/unfair treatment? How did you feel,
Each group should develop a set of recommendations for handling the unfair situations in a fairer manner. Select a leader for your group who will briefly summarize the unfair instances, along with
How could you manage an engineered downgrade to C as an average?
If an employer can no longer distinguish between candidates on the basis of grades, how can they distinguish between them?
State funding of many schools has decreased dramatically over the years, increasing the pressure on administrators to generate revenue through tuition increases and other means. How might this
How does the executive compensation issue relate to equity theory? How should we determine what is a “fair” level of pay for top executives?
The study found that participants thought performance should be essential or very important in deciding pay. What might be the positive motivational consequences for average employees if CEO pay is
Should organizations be concerned about the sleepiness of their employees? What factors influencing sleep might be more or less under the control of an organization?
How might sleep deprivation demonstrate aspects of expectancy theory? How might the incorporation of “nap rooms” for sleep-deprived employees demonstrate aspects of equity theory?
Sleep deprivation can be extremely hazardous to health. What are the key health issues and how should an organization seek to manage the problems that arise from sleep deprivation?
In regard to the Ethical Dilemma, do you believe your school has experienced grade inflation? Do you think schools like yours should endeavor to curtail grade inflation? What are the pros and cons
In considering Case Incident 1, do you think the government has a legitimate role in controlling executive compensation? How might aspects of justice (distributive, procedural, and informational)
As a group, consider each of the five job characteristics(skill variety, task identity, task significance, autonomy, and feedback). Then, write down jobs that have high levels of each
Next, write down jobs that have low levels of each characteristic (and if you can think of jobs that have low levels of multiple characteristics, note those as well.) Do you think the jobs you
For those jobs you identified as having low levels of job characteristics, come up with some strategies to increase them. Be specific in your recommendations.Discuss these with the class.
Do you think it is fair for companies to have to compete against prison inmates for government work? Why or why not?
Michigan representative Bill Huizenga said, “If China did this—having their prisoners work at subpar wages in prisons—we would be screaming bloody murder.” Do you agree or disagree with his
Do you think prisoner employees should have any benefits other workers have? Why or why not?
What is the average number of vacation days per year in your country? Should companies allow their employees to trade vacation days for cash?Justify your answer
Why do you think U.S. workers often do not take all their allotted vacation time, even if they may lose the benefit? Are these personal choices, or are they driven by society, or by organizational
If many unemployed are spending around 2 hours/day looking for work as some research indicates, how would you evaluate the impact of unemployment on work motivation? How would you spend your days if
How can HR administer a complex pay structure that rewards pay increases on a regular basis?
Why are younger employees more likely to be motivated by very regular pay increases than older workers?
In some countries a national minimum wage or a “living wage” has been set by the government.What are the drawbacks of such an approach to dealing with low pay?
In regard to Case Incident 1, what cultural differences in collectivism/individualism might help predict motivation for the amount of vacation employees want to accrue and will take annually?
How would you design a bonus/reward program to avoid the problems mentioned in Case Incident 2?
What are the different types of groups?
How do role requirements change in different situations?
How do group norms influence an individual’s behavior?
The first thing you decide to do is to build a fire.However, you have no matches, so you use the bow-and-drill method. What is the bow-and-drill method?a. A dry, soft stick is rubbed between the
It occurs to you that you can also use the fire as a distress signal. How do you form the international distress signal with fire?a. 2 firesb. 4 fires in a squarec. 4 fires in a crossd. 3 fires in a
You are very thirsty. You go to a nearby stream and collect some water in the small metal cup you have in your backpack. How long should you boil the water?a. 15 minutesb. A few secondsc. 1 minuted.
You are very hungry, so you decide to eat what appear to be edible berries. When performing the universal edibility test, what should you do?a. Do not eat for 2 hours before the test.b. If the plant
In the shelter, you notice a spider. You heard from a fellow hiker that black widow spiders populate the area. How do you identify a black widow spider?a. Its head and abdomen are black; its thorax
After getting some sleep, you notice that the night sky has cleared, so you decide to try to find your way back to base camp. You believe you can use the North Star for navigation. How do you locate
You come across a fast-moving stream. What is the best way to cross it?a. Find a spot downstream from a sandbar, where the water will be calmer.b. Build a bridge.c. Find a rocky area, because the
After walking for about an hour, you feel several spiders in your clothes. You don’t feel any pain, but you know some spider bites are painless. Which of these spider bites is painless?a. Black
How did your group (B) perform relative to yourself(A)?
How did your group (B) perform relative to the average individual score in the group (C)?
How did your group (B) perform relative to the best individual score in the group (D)?
Compare your results with those of other groups.Did some groups do a better job of outperforming individuals than others?
What do these results tell you about the effectiveness of group decision making?
Why does social loafing cause ethical dilemmas?What is it about social loafing that makes it difficult to cope with on a one-to-one basis if one your colleagues does it?
Social loafing is exposed in performance appraisals and other methods of assessing productivity and output. How should it be handled when it is exposed?
Most Chinese 15-year-olds spurn television, social media, and console gaming. On the other hand, many of the students do not excel in creative thinking or problem-solving. To what extent might this
Is consensus a good way for groups to make decisions?Why or why not?
Can you think of a time when a group of which you were a part relied on consensus? How do you think the decision turned out?
Martin Luther King Jr. once proclaimed, “A genuine leader is not a seeker of consensus but a modeler of consensus.” What do you think he meant by that statement? Do you agree with it?Why or why
The review board blamed Neill and Foster. Was this a fair conclusion? Where should blame be apportioned under the circumstances?
Discuss the group properties presented in this chapter and use them to evaluate the failure of this group.
When the exercise was designed, Neill created a buddy system based on similarity of soldiers’backgrounds (rank, unit, age, fitness, skills level).The first group out of the jungle were assigned
Considering Case Incident 1, what are some ways groups can improve the effectiveness of consensus methods to make decisions?
After reading Case Incident 2, do you feel subgroups are good or bad? Why or why not? What might be the alternative?
If you could form your perfect team for this context, what would it look like? In other words, what characteristics would you choose for each of the five members—a lot of work experience or a
How, if at all, would your choices change if the task required teams to make quick decisions that were not necessarily the most creative? Why?
Each member of your group should describe his or her ideal team member—one hypothetical person you’d most like to work with in this context(use the same criteria as in question 10-7).As a group,
Do you think you could be convinced to let your organization dump chemicals such as chromium-6 into the water supply? Why or why not?
Why might top management teams be more likely to make unethical decisions than their individual members would make?
The cases of Rongping and Luliang are far from isolated incidents. You may remember the case of Pacific Gas & Electric (PG&E), which dumped chromium-6 into the water supply in Hinckley, California,
Why are extroverts more likely to speak in a meeting than introverts? Do they have better things to say?
Is it really important that everyone has input in meetings?
Do you feel that your peers are quicker and smarter than you? Does this mean you fail to contribute to discussions? How can you reverse this?
From your experiences in teams, do you agree with the researchers’ findings on the characteristics of smart teams? Why or why not?
On the highly functioning teams in which you’ve been a member, what other characteristics might have contributed to success?
The authors who suggested that membership in a team makes us smarter found that teams were more rational and quicker at finding solutions to difficult probability problems and reasoning tasks than
Regarding Case Incident 1, do you think it’s necessary for everyone to speak up in a team? Why or why not?
In reference to Case Incident 2, do you think you can read emotions from people’s eyes enough to react well to them in teams? Why or why not? There are Reading the Mind from the Eyes tests online
What are the functions and process of communication?
What are the methods of oral communication, written communication, and nonverbal communication?
How does channel richness underlie the choice of communication method?
How do you overcome the potential problems of cross-cultural communication?
Party A is to select a topic from the following list:a. Managing in the Middle East is significantly different from managing in North America.b. Employee turnover in an organization can be
Party B is to choose a position on this topic (for example, arguing against the view “Some conflict in an organization is good”). Party A now must automatically take the opposite position.The two
After the debate is over, form groups of six to eight and discuss the following:a. How effective was communication during these debates?b. What barriers to communication existed?c. What purposes does
Do you use your smartphone or other personal devices for work? If so, do you think this adds to your stress level or helps you by providing convenience?
Cocalis likes the two-phone lifestyle and says his boss has his personal phone number only for emergencies. But assistant talent manager Chloe Ifshin reports it doesn’t work so well in
Are the drawbacks of the corporate leveraging of social media sufficient to make you think it’s better for them to avoid certain media? If so, which media?
What do you think is the future direction of social media in business? How might emerging technologies change your forecast?
Identify the main function of the meeting.
Describe the communication process and distinguish between its formality and informality.
What is your opinion on the view that audiences prefer “live” presentations?
Based on Case Incident 1 and your chapter reading, how do you think social media might be used in business 5 years from now? Do you see the usage as growing or lessening, and why?
Considering Case Incident 2 and the chapter material, what are the positive aspects of PowerPoint as a communication method? One study found no difference in memory recall of listeners after
What is the definition of organizational behavior (OB)?
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